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Sriatmi , Ayun
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Health Professions Medicine & Pharmacology Nursing

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Tinjauan Scoping Review: Efektivitas Media Edukasi Visual dan Audiovisual terhadap Perubahan Perilaku Kesehatan Gigi Mulut Lansia Illa, Asterya; Shaluhiyah , Zahroh; Sriatmi , Ayun
Jurnal Ners Vol. 10 No. 2 (2026): APRIL 2026
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jn.v10i2.56689

Abstract

Background Oral health is an essential aspect of quality of life, particularly among older adults who are vulnerable to various oral health problems. However, their level of knowledge and behavior in maintaining oral hygiene remains relatively low. Objective This study aimed to examine the effectiveness of audiovisual media in promoting oral health among older adults. Method Participants were elderly individuals who received oral health education through audiovisual materials, including short videos demonstrating proper oral hygiene practices, the importance of regular dental check-ups, and the impact of oral health on overall well-being. Results The results indicated a significant improvement in oral health knowledge among older adults after receiving audiovisual education. Participants demonstrated better understanding of proper tooth brushing techniques, the importance of dental visits, and the use of oral hygiene aids. Conclusion Preventive health service utilization among informal workers is influenced by a combination of individual, audiovisual media is an effective educational tool to enhance knowledge, attitudes, and oral health behaviors among older adults. By engaging multiple senses in the learning process, audiovisual education improves information retention, motivation, and consistency in healthy practices. Keywords: informal workers, preventive health, determinants, social security, health access
Analisis Kualitas Pelayanan Rawat Inap Eksekutif Menggunakan Metode Servqual dan Importance Performance Analysis (IPA) di Rumah Sakit Budi Rahayu Pekalongan Soesanto, Anastasia Piramitha Angela; Sriatmi , Ayun; Arso, Septo Pawelas
Jurnal Ners Vol. 10 No. 2 (2026): APRIL 2026
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jn.v10i2.57206

Abstract

Kualitas pelayanan kesehatan berperan penting dalam menentukan kepuasan pasien dan keberlanjutan layanan rumah sakit. Evaluasi pelayanan rawat inap eksekutif diperlukan karena tingginya ekspektasi pasien serta tuntutan peningkatan mutu layanan. Penelitian ini bertujuan untuk menganalisis kualitas pelayanan rawat inap eksekutif di Rumah Sakit Budi Rahayu Pekalongan menggunakan metode SERVQUAL dan Importance Performance Analysis (IPA). Penelitian kuantitatif dengan desain cross sectional ini melibatkan 160 pasien sebagai responden melalui kuesioner pada dimensi kehandalan, daya tanggap, jaminan, empati dan bukti fisik. Hasil menunjukkan tingkat kepuasan pasien sebesar 98,84%, dengan tingkat kesesuaian tertinggi pada dimensi jaminan (100%), diikuti daya tanggap (99,41%), kehandalan (98,96%), empati (98,35%), dan bukti fisik (95,57%). Hasil IPA mengidentifikasi indikator prioritas perbaikan pada Kuadran I ada pada dimensi kecepatan administrasi, empati petugas, ketersediaan perawat standby 24 jam, dan fasilitas fisik di ruang rawat inap eksekutif. Upaya perbaikan perlu dilakukan secara sistematis melalui penguatan manajemen sumber daya manusia, optimalisasi proses administrasi berbasis digital, serta peningkatan komunikasi tenaga kesehatan berbasis patient-centered care. Selain itu, peningkatan kualitas dan keselamatan fasilitas melalui implementasi K3RS juga menjadi prioritas. Seluruh upaya tersebut perlu diintegrasikan dalam siklus peningkatan mutu berkelanjutan untuk meningkatkan kualitas pelayanan dan kepuasan pasien secara optimal.
Co-Authors Illa, Asterya Septo Pawelas Arso Shaluhiyah , Zahroh Soesanto, Anastasia Piramitha Angela