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All Journal Sosiohumaniora IJHCM (International Journal of Human Capital Management) Journal of Economic, Bussines and Accounting (COSTING) J-MAS (Jurnal Manajemen dan Sains) SEIKO : Journal of Management & Business Gorontalo Accounting Journal JESI (Jurnal Ekonomi Syariah Indonesia) Inovasi: Jurnal Ilmiah Ilmu Manajemen Jurnal Administrasi dan Manajemen Business Innovation and Entrepreneurship Journal Buana Ilmu Management Studies and Entrepreneurship Journal (MSEJ) Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Enrichment : Journal of Management Jurnal Papatung : Jurnal Ilmu Administrasi Publik, Pemerintahan dan Politik Jurnal Manajemen dan Bisnis Kreatif INFOKUM Value : Journal of Management and Business BERNAS: Jurnal Pengabdian Kepada Masyarakat Jurnal Ilmiah Wahana Pendidikan Jurnal Ekonomi International Journal of Applied Finance and Business Studies International Journal of Science and Society (IJSOC) Empowerment Jurnal Mahasiswa Psikologi Universitas Buana Perjuangan Karawang Jurnal Buana Pengabdian Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Neo Journal of economy and social humanities International Journal of Management, Economic, Business and Accounting Journal Of Resource Management, Economics And Business (REMICS) Journal of Economics and Business (JECOMBI) Journal of Social Science Jurnal Bisnis dan Manajemen West Science Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam SOCIRCLE : Journal Of Social Community Services Journal of Ekonomics, Finance, and Management Studies Jurnal Ekonomi, Akuntasi dan Manajemen Indonesia(JEAMI) Jurnal Manajemen, Akuntansi dan Rumpun Ilmu Ekonomi (MAR-Ekonomi) Atestasi : Jurnal Ilmiah Akuntansi "Journal of Data Science Journal Arbitrase : Economy, Management and Accounting International Journal of Economics and Management Research
Rismayadi, Budi
Buana Perjuangan University Karawang
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Journal : JESI (Jurnal Ekonomi Syariah Indonesia)

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The Impact of Service Quality on Cooperative Customer Satisfaction (Case Study: of Jakarta Cooperatives) Yudhatama, Ricky; Rismayadi, Budi; Sumarni, Neni
JESI (Jurnal Ekonomi Syariah Indonesia) Vol 13, No 1 (2023)
Publisher : Universitas Alma Ata

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (203.626 KB) | DOI: 10.21927/jesi.2023.13(1).105-114

Abstract

Cooperatives have provided quality service for their members but the steps taken by cooperatives for members are not very easy, over time it has provided the best service benefits for members, and some members disagree with providing services and some agree to give service. The research method used in this study is a qualitative method which is useful for providing facts and data. Then the techniques used by researchers are source triangulation techniques, data collection technique triangulation, and time triangulation. In this study, the Jakarta Cooperative of educators and education staff has explained the analysis of service quality and satisfaction of cooperative members, expert judgment on service quality must be made on all services available at cooperatives, service treatment and satisfaction of cooperative members must be (equalized) both Honorary, civil servants as well as government employees with work agreements. Meanwhile, all members, employees, and administrators to further enhance the cohesiveness of togetherness to advance the cooperation of educators and education staff in Jakarta.
Co-Authors Addya, Fajar Mudzoffar Adi Komarudin Ahmad Yusup, Ahmad Ameliya, Liya Apriliani, Tiara Asyifa Asyifa Ayu Fitri Bun, Lee Citra Savitri Citra Savitri Dede Sumarna Dedy Mulyadi, Dedy Dela Ramandana Dewi Deninda Maryama FS Denny Lesmana Dharmawan, Hardiana Dhita Widya Lupita Dinda Pramestia Haryanto Eva Nurfadillah Fadillah, Muhamad Renaldi Razka Fanny Meidila Putri Farid Fadilah Feby Ayu Nurfita Firdelia Rebecca Qadarisha Fitri Amalia Flora Patricia Anggela Hasbi Wikrama Hesa Hendri Nur Ardiansyah Husni Triyandi Ida Parida ika irmayanti, ika Indah Dahlia Indri Nur Ulfah Mae Nurjanah Malasari Malasari Maryam Saniah Miawati, Miawati Mohamad Siswanto Muhajirin Muhamad Fazri Farhani Muhammad Akmal Muhammad Ridwan Syaifullah Muhammad Wahid Jumadin Simatupang Mumun Maemunah Mustafa Kemal Pasha Nadia Pratiwi Nanda Zerlinda Nasihin, Ihsan Neni Sumarni Neni Sumarni Neni Sumarni NENI SUMARNI, NENI Noni Febriyanti Novita Arianti Nur Aurellia Marta Lerifka Maharani Nuroh, Siti Nuryati, Mita Pertiwi, Wike Peryiwi, Wike Puput Hermaliana Putri, Amanda Auliana Riana, Emil Amalia Rifkiana Mariska Riska Dewi, Riska Rizki Widiyanto Safitri, Intan Meliyani Santana Silaen Savitri, Citra Selvi Ilalia Selvi Pebriyanti Shilma Siti Elisah Widiah Astuti Sopia Marwah Hajariani Sri Damaianti Rahmat Sugiana Sri Ratna Ningsih Stefanus Priadinata Sujana Sulistyani, Geddy Suroso Syafiqki, Ragha Dzaky Syaifullah, Muhammad Ridwan Tantry Irawan Tri Satria Nugroho Putra Trias Arimurti Uus MD Fadli Uus Mohammad Darul Fadli Uus Mohammad Darul Fadli Vallerina, Tiara Vidia Nur Fauziah Wahyu Indri Hasanah Widie Triana Martha Widiyanto Wike Pertiwi Wike Pertiwi Windi Septiyani Windi Widyalova Windi Widyalova Yanti Yanti Yobellika Br Depari Yogi Ahmad Marzuki Yolanda, Karmila Yudhatama, Ricky