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All Journal Jurnal Teknologi Informasi dan Ilmu Komputer Jurnal INSYPRO (Information System and Processing) Insect (Informatics and Security) : Jurnal Teknik Informatika Jurnal Studi Al-Qur'an JURNAL INSTEK (Informatika Sains dan Teknologi) Jurnal Sisfokom (Sistem Informasi dan Komputer) KACANEGARA Jurnal Pengabdian pada Masyarakat IJISTECH (International Journal Of Information System & Technology) Jurnal Review Pendidikan dan Pengajaran (JRPP) Journal of Social Politics and Governance (JSPG) Journal of Innovation and Future Technology (IFTECH) JATI (Jurnal Mahasiswa Teknik Informatika) Jurnal Teknik Industri Terintegrasi (JUTIN) Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) IJISTECH International Journal of Business, Law, and Education Al GIZZAI: PUBLIC HEALTH NUTRITION JOURNAL International Journal of Applied Counseling and Social Sciences Ensiklopedia Research and Community Service Review JURNAL PENGABDIAN PENDIDIKAN MASYARAKAT (JPPM) Journal of Community Health and Preventive Medicine (JOCHAPM) Madani: Multidisciplinary Scientific Journal JURNAL EKONOMI, SYARIAH DAN STUDI ISLAM Jurnal Indonesia : Manajemen Informatika dan Komunikasi Journal of Big Data Analytic and Artificial Intelligence
Fadlan, Muhammad
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Journal : Dinasti International Journal of Economics, Finance

 1 
The Effect of Technology Adoption and Service Quality on Patient Satisfaction (Case Study on Digital Dentistry Adoption at Densthetica Clinic West Sumatra) Fadlan, Muhammad; Lahindah, Laura
Dinasti International Journal of Economics, Finance & Accounting Vol. 5 No. 6 (2025): Dinasti International Journal of Economics, Finance & Accounting (January - Feb
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v5i6.3748

Abstract

This study aims to analyze the effect of digital dentistry service adoption and service quality on patient satisfaction at Densthetica Clinic West Sumatra. With the development of technology, the application of digital services in the field of dentistry is becoming increasingly important to improve efficiency and service quality. This study uses a quantitative method with a survey approach to collect data from Densthetica Clinic patients. The questionnaire used consisted of questions regarding the adoption of digital dentistry services, service quality, and patient satisfaction. The results showed that the adoption of digital dentistry services and service quality had a significant effect on patient satisfaction. From the multiple linear regression analysis, it is known that both independent variables contribute positively to patient satisfaction, with service quality having a more dominant influence.
Co-Authors A, Arsyadona AA Sudharmawan, AA Abza, Nafis Adha, Andi Syamsiah Adriansyah, Ahmad Alvin Afdal Afdal, Afdal Anto Anto, Anto Arbain Arbain, Arbain Arifai Ilyas Bastian, Elfiani Dadang Iskandar Mulyana` Dwicahyani, Safitri Endyk Noviyantono Fandariansyah, F Hadriansa, H Hadriansa, Hadriansa Hayun, Muhammad Herman Nirwana Husainy, Husainy Irviani Anwar Ibrahim, Irviani Anwar Jayadi, Yusma Indah Julius Khanif, Abror Kurniawan, Alhafiz Laura Lahindah, Laura Lubis, Farah Ananda Mahirasani, Dea Sabrina MARIA BINTANG Muhammad Muhammad Muhammad Muhammad Syahid Mukhnizar Muksin, Dafrin N, Nuragustin Nasrulloh Nasrulloh Pradana, Alhafis Praseptian M, Dikky Prayogi, Denis Putra, Mohammad Royger Febriansyah Putra, Yorizal Putri, Brillian Milenia Heryanti rahmah, shofi nur Rahmawati, Andira Risal Abu Rizky, Elfera RR. Ella Evrita Hestiandari Sahputra, Ryon Saputra, Indra Tri Syamsul Alam Syarifah Syarifah, Syarifah Thalib, Sakinah Jamal Veny Selviyanty Wahidiyah, Kholidatun Nur Widhiastuti, Ni Made Susanti Wijaya, Aditya Dwi Yonsep, Yonsep Zulhedi, Zulhedi Zulhilmi, Hafizhan