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Journal : Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan

THE MARKETING STRATEGY IN PD. JABAR HADI BENGKULU Cornelia Nubatonis; Neri Susanti; Mimi Kurnia Nengsih
Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 1 No. 1 (2020): JANUARI
Publisher : Penerbit ADM

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Abstract

Marketing is a social and managerial process by which individuals and groups obtain their needs and wants by creating, offering, and exchanging things of value with one another. Marketing strategy is an activity of selecting and explaining one or more target markets and developing and maintaining a marketing mix that will produce consumers with the target market. The purpose of marketing is to find out how the marketing strategy in PD. West Java Hadi Bengkulu. This type of research is descriptive research with qualitative methods, namely identifying internal strengths, weaknesses and identifying external opportunities and threats faced by PD. Jabar Hadi in marketing products, in order to obtain the most appropriate strategy that can be used in the future. The data collection method used a questionnaire with a sample of 25 respondents with incidental sampling technique with SWOT analysis method. From the results of the research on the calculation of IFAS and EFAS in this study, there are strengths that PD has. West Java Hadi Bengkulu is 1.41 while the weakness is 1.54, so the cell (quadrant) internal factor is 1.41 1.54 = 0.13, while the opportunity is 1.72 with a threat of 1.4, so the cell ( quadrant) external factor is 1.72 1.4 = 0.32 so it is in cell (quadrant) 1 in the SWOT analysis diagram.
THE ANALYSIS OF COMMUNITY SATISFACTION INDEX (SMI) ON PUBLIC SERVICES IN SIDOMULYO KELURAHAN OFFICE BENGKULU CITY Jumagar Lumban Sianta; Karona Cahya Susena; Mimi Kurnia Nengsih
Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 1 No. 3 (2020): JULI
Publisher : Penerbit ADM

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Abstract

The purpose of this study was to determine the Community Satisfaction Index (CSI) in public services in Sidomulyo Urban Village Office of Bengkulu City. The data analysis technique by measuring the value of the Community Satisfaction Index (CSI) based on the Regulation of the Minister of Administrative and Bureaucratic Reform Number 14 Year of 2017. The sample in this study amounted to 370 people in Sidomulyo Urban Village who received services from the Sidomulyo Urban Village Office of Bengkulu City. The cost / tariff element gets the highest rating with an average value of 3.40 with very good evaluation criteria. This illustrates that the community assesses Sidomulyo Urban Village Office of Bengkulu City to provide services free of charge. The lowest satisfaction value is 2.44, which is the completion time with poor evaluation criteria. This illustrates that the time required for the completion of documents is not as promised, due to the slowness of employees in providing services, poor requirements and village heads who are often not available
The Effect of Customer Value and Brand Trust on Customer Loyalty of Tabot Savings Bank Bengkulu Main Branch Fery Gustian; Ahmad Soleh; Mimi Kurnia Nengsih
Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 2 No. 3 (2021): JULI
Publisher : Penerbit ADM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emak.v2i3.58

Abstract

The purpose of this study is to determine the effect of customer value and brand trust on customer loyalty Tabot Savings at Bank Bengkulu Main Branch. This research is a quantitative descriptive study with data collection methods through questionnaires. The sample in this study is were 82 customers of Tabot Savings at Bank Bengkulu Main Branch. The sampling method was purposive sampling. The data analysis method used includes validity test, reliability test, multiple linear regression analysis and hypothesis testing.The results of this study indicate that customer value and brand trust partially have a positive and significant effect on customer loyalty of Tabot Savings at Bank Bengkulu Main Branch. And simultaneously customer value and brand trust have a significant effect on customer loyalty of Tabot Savings at Bank Bengkulu Main Branch.
Mangrove Tourism Development Strategy for the Prosperous Village on Baai Island, Bengkulu City Anggie Aditya Heriyanto; Sri Handayani; Mimi Kurnia Nengsih
Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 2 No. 3 (2021): JULI
Publisher : Penerbit ADM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emak.v2i3.99

Abstract

The aim of being able to see what development strategies are suitable for mangrove tourism in Kampung Sejahtera on Baai Island, Bengkulu City. The research objective was to see the strategy for developing mangrove tourism in Kampung Sejahtera on Baai Island, Bengkulu City with a SWOT analysis. The data collection used was a questionnaire method with a list of questions to the respondents. The analysis method used is a SWOT analysis to see internal factors and external factors, which will then be entered into the SWOT matrix. The research results obtained from the analysis of internal factors and external factors. The result of the internal factor is a strength (strength) of 2.75 while the weakness (weakness) is 1.46, so the value of the internal factor is 2.75-1.46 = 1.29 while from the external factor the opportunity (opportunity) is 2 , 52 and for the threat (threat) is 1.58, the value of the external factor is 2.52-1.58 = 0.94. Based on the analysis diagram, the SWOT strategy is in the Cell (quadrant) I position. This shows that the SO strategy in the SWOT matrix is an aggressive strategy. This strategy explains that Kampung Sejahtera mangrove tourism can take advantage of the surrounding environment. The environment around mangrove tourism is still natural so that it is very likely for the community to add stages such as trading, opening food stalls, and lodging businesses around the mangrove tourism of Kampung Sejahtera on Baai Island, Bengkulu City, and Utilizing mangrove forests so as not to abrasion around mangrove tourism Kampung Sejahtera on Baai Island, Bengkulu City, which makes the tourist area safe and tourists who visit are comfortable and not worried about abrasion
The Effect of Customer Value and Brand Trust on Customer Loyalty of Tabot Savings Bank Bengkulu Main Branch Gustian, Fery; Soleh, Ahmad; Nengsih, Mimi Kurnia
Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 2 No. 3 (2021): JULI
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emak.v2i3.58

Abstract

The purpose of this study is to determine the effect of customer value and brand trust on customer loyalty Tabot Savings at Bank Bengkulu Main Branch. This research is a quantitative descriptive study with data collection methods through questionnaires. The sample in this study is were 82 customers of Tabot Savings at Bank Bengkulu Main Branch. The sampling method was purposive sampling. The data analysis method used includes validity test, reliability test, multiple linear regression analysis and hypothesis testing.The results of this study indicate that customer value and brand trust partially have a positive and significant effect on customer loyalty of Tabot Savings at Bank Bengkulu Main Branch. And simultaneously customer value and brand trust have a significant effect on customer loyalty of Tabot Savings at Bank Bengkulu Main Branch.