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All Journal Muhammadiyah International Journal of Economics and Business Journal of Innovation in Business and Economics Jurnal Ilmu Manajemen dan Akuntansi Terapan Prima Ekonomika : Jurnal Ekonomi dan Bisnis Jurnal Inovasi Ekonomi Jurnal Ilmiah Manajemen dan Bisnis (JIMBI) JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN Journal of Indonesian Economy and Business Hikmayo: Jurnal Pengabdian Masyarakat Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan
Rofik, Mochamad
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Religion Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Medicine & Pharmacology Social Sciences Transportation Other

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Journal : Jurnal Ilmu Manajemen dan Akuntansi Terapan

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PENGARUH KUALITAS PELAYANAN DAN FASILITAS FISIK TERHADAP KEPUASAN PASIEN Yuliantoharinugroho, Yuliantoharinugroho; Rofik, Mochamad; Fahlefi, Wilis
Jurnal Ilmu Manajemen dan Akuntansi Terapan (JIMAT) Vol. 14 No. 1 (2023): Jurnal Ilmu Manajemen dan Akuntansi Terapan (JIMAT)
Publisher : Sekolah Tinggi Ilmu Ekonomi Totalwin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36694/jimat.v14i1.442

Abstract

This study aims to analyze patient satisfaction at Rajawali Citra Hospital, Bantul. This study uses the variables of service quality and physical facilities as independent variables to analyze their effect on patient satisfaction as the dependent variable. Respondents in this study were patients who visited the Rajawali Citra Hospital, Bantul, with a sampling technique using this technique Random Sampling namely as many as 104 samples. The data analysis technique in this study used multiple linear regression analysis which was processed using the SPSS 17.0 program. The results showed that there was a positive and significant influence of service quality and physical facilities partially or simultaneously on patient satisfaction at Rajawali Citra Hospital, Bantul. Services that are fast, precise and supported by officers who are reliable in providing services and the ability to provide reliable explanations as well as physical facilities in hospitals that are complete, clean, well-maintained and safe can give satisfaction to patients. Keywords: Service Quality, Physical Facilities, Patient Satisfaction
PENGARUH DISIPLIN KERJA DAN MOTIVASI KERJA TERHADAP KINERJA KARYAWAN: PENGARUH DISIPLIN KERJA DAN MOTIVASI KERJA TERHADAP KINERJA KARYAWAN Rofik, Mochamad
Jurnal Ilmu Manajemen dan Akuntansi Terapan (JIMAT) Vol. 13 No. 1 (2022): Jurnal Ilmu Manajemen dan Akuntansi Terapan (JIMAT)
Publisher : Sekolah Tinggi Ilmu Ekonomi Totalwin

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (561.871 KB) | DOI: 10.36694/jimat.v13i1.397

Abstract

This study aims to determine the motivation variable has a significant effect on work discipline and work motivation has a significant effect on employee performance. The sample in this study were 60 employee respondents who worked at PT. Samitex Bantul. Research analysis using multiple linear regression. The test results show that the work discipline variable has a significant effect on employee performance. It can also be said that every time there is an increase in work discipline, it will affect employee performance. Work motivation variable has an influence on employee performance. That is, every time there is an increase in work motivation will improve employee performance.
Co-Authors Albashori, Muhammad Fatkhurohman Alfarado, Rafael Andhina Ika Sunardi Anwar, Andi Rozihan David Kaluge Dwidyah Rini, Ayu Fadilah, Khaeratul Fahlefi, Wilis Herlambang, Susatyo Idah Zuhroh Indriyanti, Aris Lestari, Novi Puji Muhammad Sri Wahyudi Suliswanto Nugroho, Himawan Agung Septianda, Rizkia Sri Wahyuning Subandi Subandi Supriadi Supriadi Wahyudiyono Yuliantoharinugroho, Yuliantoharinugroho