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Kusumawati, Elly
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Journal : Kohesi: Jurnal Sains dan Teknologi

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PENGARUH TRANSISI PELAYANAN JASA PELABUHAN DARI MANUAL KE SISTEM INAPORTNET TERHADAP KINERJA OPERATOR DI PELABUHAN TANJUNG PERAK SURABAYA THE EFFECT OF THE TRANSITION OF PORT SERVICES FROM MANUAL TO THE INAPORTNET SYSTEM ON OPERATOR PERFORMANCE AT TH Wicaksono, Tegar; Kusumawati, Elly; Yudhianto, Prima Yudha; Putri, Indah Ayu Johanda
Kohesi: Jurnal Sains dan Teknologi Vol. 4 No. 11 (2024): Kohesi: Jurnal Sains dan Teknologi
Publisher : CV SWA Anugerah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.3785/kohesi.v4i11.6691

Abstract

Penelitian ini mengeksplorasi pengaruh transisi pelayanan jasa pelabuhan dari sistem manual ke sistem Inaportnet terhadap kinerja operator di Pelabuhan Tanjung Perak Surabaya. Dengan meningkatnya persyaratan logistik global yang memprioritaskan kecepatan dan efisiensi, sistem Inaportnet diharapkan dapat menjadi solusi efektif dalam mendigitalisasi prosedur operasional pelabuhan. Penelitian ini menggunakan metode deskriptif kualitatif yang melibatkan observasi, wawancara, dan studi literatur untuk mengevaluasi dampak transisi ini pada produktivitas dan efisiensi kerja operator. Hasil menunjukkan adanya peningkatan signifikan dalam hal efisiensi waktu dan akurasi data setelah implementasi sistem Inaportnet. Namun, transisi ini juga menghadirkan tantangan, seperti kebutuhan pelatihan intensif dan ketergantungan pada infrastruktur digital yang memadai. This research explores the effect of the transition of port services from a manual system to an Inaportnet system on operator performance at Tanjung Perak Port, Surabaya. With increasing global logistics requirements that prioritize speed and efficiency, the Inaportnet system is expected to be an effective solution in digitalizing port operational procedures. This research uses a qualitative descriptive method involving observation, interviews, and literature study to evaluate the impact of this transition on operator productivity and work efficiency. The results show a significant increase in time efficiency and data accuracy after implementing the Inaportnet system. However, this transition also presents challenges, such as the need for intensive training and reliance on adequate digital infrastructure.
Co-Authors Aditya, Ricko Arleiny, Arleiny Asdiana, Femmy Auliya, Acintya Ratu Bariklana, Multazam Dahri, M Damanik, Antony Dirhamsyah Faris Nofandi Fitroh Adhilla Ghina, Devita Indah Ayu Johanda Putri Kristiyono, Antonius Edy Lestari, Elise Dwi Mochklas, Mochammad Nasri Nasri, Nasri Nedo, Ryan Alexander Novaliana, Renta Nugroho, Azis Prawoto, Agus Putri, Indah Ayu Johanda Rahayu, Trisnowati Rahmawati, Maulidiah Robbi , Shofa Dai Romanda Annas Amrullah Rostantia, Titania Yeri Samudra, Bagus Purwo Sa’diyah, Halimatus Sianturi , Intan Sianturi, Intan Sri Wahyuni, Anak Agung Istri Susanto, Novrico Teguh Pribadi Wicaksono, Tegar Widyaningsih, Upik Wildan Akbar Maulana Yuda, Anak Agung Ngurah Ade Dwi Putra Yudha, Prima Yudhianto, Prima Yudha Yusr, Daffa Izaz Rafi Afif Fauzi