Article Per Year (5 Year)
p-Index From 2020 - 2025
5.149
P-Index
This Author published in this journals
All Journal Jurnal Penyuluhan Imaji: Jurnal Seni dan Pendidikan Seni Plumula : Berkala Ilmiah Agroteknologi Jurnal Bina Praja Media Ilmu Kesehatan Jurnal Pengabdian Magister Pendidikan IPA Jurnal Kehutanan Papuasia (Journal of Papuasia Forestry) Akrab Juara : Jurnal Ilmu-ilmu Sosial Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Jurnal Pendidikan dan Teknologi Indonesia Jurnal Teknologi Sistem Informasi dan Sistem Komputer TGD Jurnal SAINTIKOM (Jurnal Sains Manajemen Informatika dan Komputer) Jurnal Altifani Penelitian dan Pengabdian kepada Masyarakat Agrifitia: Journal of Agribusiness Plantation Jurnal Pengabdian Masyarakat IPTEK Jurnal Sistem Informasi Triguna Dharma (JURSI TGD) Elementary School: Jurnal Pendidikan dan Pembelajaran ke-SD-an DEDIKASI : Jurnal Pengabdian Kepada Masyarakat Research Horizon Jurnal Pendidikan Surya Edukasi (JPSE) Coreid Journal Jurnal Ikadbudi : Jurnal Ilmiah Bahasa, Sastra, dan Budaya Daerah JURNAL KEBANGSAAN REPUBLIK INDONESIA Journal of Elektronik Sistem InformasI Jurnal Pendidikan Seni dan Industri Kreatif EMPIRISMA: JURNAL PEMIKIRAN DAN KEBUDAYAAN ISLAM PAUDIA: JURNAL PENELITIAN DALAM BIDANG PENDIDIKAN ANAK USIA DINI Jurnal Wana Tropika INJECT Interdisciplinary Journal of Communication
Purwadi
Unknown Affiliation
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Other

Published : 41 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Akrab Juara : Jurnal Ilmu-ilmu Sosial

 1 
THE EFFECT OF SERVICE QUALITY AND CUSTOMER SATISFACTION ON PT. ARCHIPELAGO TOURISM TOUR Risda Novita Sari; Wahid Akbar Basudani; Adam Hidayah; Purwadi
Akrab Juara : Jurnal Ilmu-ilmu Sosial Vol. 10 No. 1 (2025): Februari
Publisher : Yayasan Azam Kemajuan Rantau Anak Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Tourism is a trip planned by someone for a certain time from one place to another, the purpose of which is for entertainment or hobbies so that their wishes are fulfilled. The development of tourism in Indonesia is currently increasing rapidly, however, as is well known, for the last two years people have experienced isolation, restrictions on social activities, bans on traveling and closure of the country from foreign tourists due to the pandemic, which has triggered people to take revenge travel which involves emotional and tend to exaggerate. According to a report from the Central Statistics Agency (BPS), Indonesia's domestic tourism sector consistently shows recovery in 2022 after being hit by a pandemic in 2022. The purpose of this study was to determine whether there is an effect of service quality and customer satisfaction on customer loyalty at PT. Ziara Wisata Nusantara, this study used a quantitative method of analysis with SPSS 26. The number of samples in this study amounted to 170 with the slovin sampling technique. The results of this study obtained that the variable Service Quality (X) has an influence value of 0.60 and the Customer Satisfaction variable (Y) has an influence value of 0.60. Then the simultaneous Service Quality is 0.595 with a significance value of 0.000 <0.05. Thus it can be said that the research hypothesis is accepted because the Service Quality Variable has a moderate positive influence on Customer Satisfaction Variables.
Co-Authors Aan Budi Santoso Abdul Halik Abdurrahman, Zakaria Husein Adam Hidayah Adi Suhendra, Adi Afendy Widayat AHMAD JAMALUDIN Alfandi, Ricky Alfito Widiansyah Angela Nitia Nefasa Anggi Pangestu Anggraini, Adinda Arujisaputra, Erwin Teguh Baharuddin, Rismayada Bakti Wisnu Widjajani Boy, Ahmad Budi Prasetyo, Aris Catur Wibowo Budi Santoso, Catur Wibowo Budi Dana, Wahyu Seka Devri Suherdi, Devri Dicky Nofriansyah Dimas Deworo Puruhito, Dimas Deworo Dinna Hadi Sholikah Elfitriani Eudia Christina Wulandari evan saputra, evan Fadhilah, Nurul Aini Fani Ardiani Faridah, Ayumi Firmansyah, Erick Gantara Tino Pasomba Ghassani, Rizqi Giat Karyono Githa Noviana Hariyanti, Dwi Prasetiyawati Diyah Hendra Jaya Hidayah, Rizka Ibrahim, Farrel Iftika Miftahul Arzaqi Imam Radianto Anwar Setia Putra, Imam Radianto Anwar Setia Intan Rahmawati Ismiasih Jojok Dwiridotjahjon jufri halim Jufri Halim Karti Rahayu Kusumaningsih Kasimat, William Socrates Laksono Trisnantoro Lumban Gaol, Anggelina H M. Dimyati Huda Makhfud, Mukhamad Manoby, Worry Mambusy Mardhatilah, Dina Mawandha, Hangger Gahara Michael Muhammad Indika Fathiras Azhami Muniroh Munawar Nia Irawati, Nia Nur Zaini, Nur Nurjanah, Danik Perdana Afif Luthfy Permana, Budi Prastowo, Galang Purnomo Edi Sasongko Putri , Perdhani Yunia Raditiyanto, Satria Ratna Wahyu Pusari . . Rini, Mei Risda Novita Sari Ritonga, Muhammad Al-fatih Rizki, Fiorentina Cahaya Rohmah, Nur Hanifatul Rosidah Sabarudin, Didin Santoso, Handri Setia Putra, Imam Radianto Anwar Sigiro, Elyas Frankly Gregorius Siwi Istiana Dinarti, Siwi Istiana Solly Aryza Sugeng Wahyudiono Sugeng Wahyudiono, Sugeng Suhartati, Tatik Sutanto, Hari Prasetyo Tatik Suhartati Tini Apriani, Tini Usti Fatimah Sari Sitorus Pane Wahid Akbar Basudani Wahyu Nanda Eka Saputra, Wahyu Nanda Eka Wawan Priyanto, Wawan Yaarozatulo Harefa, Herman Yogi Saputra, Yogi Yusmedi Nurfaizal