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All Journal Bulletin of Electrical Engineering and Informatics Format : Jurnal Imiah Teknik Informatika JOIV : International Journal on Informatics Visualization Tech-E Jurnal CoreIT BAREKENG: Jurnal Ilmu Matematika dan Terapan Technomedia Journal Riau Journal of Empowerment The IJICS (International Journal of Informatics and Computer Science) JURIKOM (Jurnal Riset Komputer) KOMPUTIKA - Jurnal Sistem Komputer Jurnal Manajemen Informatika Komputasi: Jurnal Ilmiah Ilmu Komputer dan Matematika Jurnal Tekno Kompak Building of Informatics, Technology and Science Jurnal Ilmiah Betrik : Besemah Teknologi Informasi dan Komputer IJAIT (International Journal of Applied Information Technology) Indonesian Journal of Electrical Engineering and Computer Science Jurnal Sisfotek Global Journal of Computer System and Informatics (JoSYC) Community Development Journal: Jurnal Pengabdian Masyarakat TIN: TERAPAN INFORMATIKA NUSANTARA Jurnal Teknik Informatika (JUTIF) JiTEKH (Jurnal Ilmiah Teknologi Harapan) Jurnal Informatika dan Rekayasa Perangkat Lunak Jurnal Ilmiah Infrastruktur Teknologi Informasi Jurnal Teknologi dan Sistem Informasi Journal Social Science And Technology For Community Service Jurnal Pendidikan dan Teknologi Indonesia Bulletin of Computer Science Research Journal of Informatics Management and Information Technology KLIK: Kajian Ilmiah Informatika dan Komputer EXPLORER J-Intech (Journal of Information and Technology) BEES: Bulletin of Electrical and Electronics Engineering Jurnal Sisfotek Global Jurnal Telematics and Information Technology (TELEFORTECH) Bulletin of Data Science Jurnal Ilmiah Sistem Informasi Akuntansi (JIMASIA) Paradigma Journal of Engineering and Information Technology for Community Service Journal of Computing and Informatics Research Jurnal Ilmiah Informatika dan Ilmu Komputer Journal of Informatics, Electrical and Electronics Engineering Jurnal INFOTEL Bulletin of Informatics and Data Science Jurnal Ilmiah Computer Science CHAIN: Journal of Computer Technology, Computer Engineering and Informatics Journal of Data Science and Information System Journal of Artificial Intelligence and Technology Information Journal of Information Technology, Software Engineering and Computer Science Jurnal Media Jawadwipa Bulletin of Artificial Intelligence International Journal of Informatics and Data Science Journal of Decision Support System Research
Setiawansyah Setiawansyah
(Scopus ID : 57446859700), Universitas Teknokrat Indonesia
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Journal : Jurnal Ilmiah Betrik : Besemah Teknologi Informasi dan Komputer

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Perancangan Sistem Informasi Pelayanan Pelanggan Kelompok Masyarakat Berpenghasilan Rendah (MBR) Berbasis Web setiawansyah13 setiawansyah13
JURNAL ILMIAH BETRIK : Besemah Teknologi Informasi dan Komputer Vol 12 No 1 (2021): JURNAL ILMIAH BETRIK : Besemah Teknologi Informasi dan Komputer
Publisher : LPPM Sekolah Tinggi Teknologi Pagar Alam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36050/betrik.v12i1.261

Abstract

The Way Rilau Water Company (PDAM) is a regional government company in the city of Bandar Lampung which is engaged in drinking water management. The data collection process for assistance starts with the collection of files collected at the RT head in the form of KTP, KK, NPWP, proof of tax payment, the last electricity bill. After that the community filled out the registration form provided by the RT. Then the registration form file is given to the village head to be deposited with the company, until finally obtaining a permit for pipe installation from the PDAM company is done manually. Many of the files that have been collected are tucked away so that the community will find it difficult to obtain an installation permit. The customer service information system for low-income community groups used, namely usecase diagrams, CRC cards, class diagrams, and implementation of customer service systems for low-income community groups were made using the CodeIgniter framework and using the MySQL database. Results The design of a customer service system for low-income community groups is designed using the extreme programming development method which is also faster in the research process because it can produce applications with a performance efficiency level of 81%. The results of testing the functionality of the system using blackbox testing were 100%, and the results of web quality 4.0 testing were 86%
Co-Authors Abhishek R Mehta Ade Dwi Putra Ade Surahman Adhie Thyo Priandika Adi Sucipto, Adi Aditia Yudhistira Agus Perdana Windarto Agus Wantoro Agustina, Intan Ahdan, Syaiful Ahmad Ari Aldino Ahmad Ari Aldino Ahmad Ari Aldino Ahmad Ari Aldino Ahmadfauzy Alfry Aristo Jansen Sinlae Alita, Debby Amalia, Zahrina Andi Nurkholis Andika, Rio Aniyanti Tafonao An’ars, M. Ghufroni Arfinia Rahma Ari Sulistiyawati Ari Sulistiyawati Ariany, Fenty Arie Qur’ania Arief Budiman Arshad, Muhammad Waqas Arsi Hajizah Asistyasari, Ayuni Ayu Megawaty, Dyah Bustanul Ulum Chandra, Iryanto Damayanti Damayanti Damayanti, Damayanti Daniarti, Yeni Daniel Prasetyo Tarigan Deas Andrian Dwijaya Debby Alita Dedi Darwis Dedi Triyanto Desyanti Dinda Titian Lestari Dodi Siregar Dodi Siregar Dwi Satria, M. Najib Dyah Aminatun Dyah Ayu Megawaty Eko Bagus Fahrizqi Erlin Windia Ambarsari Fadila Shely Amalia Fajar Irvansyah Febrianus Gea Ferico Octaviansyah Pasaribu, Ahmad Fernando, Yusra Fikri Hamidy Gibtha Fitri Laxmi Hamdan Sobirin, Muhammad Heni Sulistiani Heni Sulistiani Ida Mayanju Pandiangan Imam Ahmad Imam Ahmad Isnain, Auliya Rahman Jumaryadi, Yuwan Junhai Wang Kiki Septiani Kurniawan, Arsy Laurent Nababan Mahendra, Ferdian Jerry Mahesa Raihan Rifqi Mandasari, Berlinda Marzuki, Dwiki Hafizh Megawaty, Dyah Ayu Merlin Puspita Sari Mesran Mesran Mesran, Mesran Mohammad Taufan Asri Zaen Muhaqiqin muhaqiqin Ni Komang Ratih Kumala Nirwana Hendrastuty Nuari, Reflan Nuralia Nuralia Nurman Fadhlullah nurnaningsih, Desi Nuzuliarini Nuris Octaviansyah, A. Ferico Oprasto, Raditya Rimbawan Palupiningsih, Pritasari Parjito Parjito Pasaribu, A. Ferico Octaviansyah Pasha, Donaya Permata, Permata Pramuditya, Andri Prastowo, Kukuh Adi Purbha Irwansyah, Irsyad Pustika, Reza Putra, Ade Dwi Putra, Rulyansyah Permata Putri Sukma Dewi Putri Sukma Dewi Qadhli Jafar Adrian R Metha, Abhishek Rahmadianti, Fitrah Amalia Rahman, Miftahur Rasli, Roznim Mohamad Reflan Revife Purba Rilo Nur Devija Rini Nuraini Riska Aryanti Rohmat Indra Borman Romadhoni, Randi Roswita Daeli Ruziana binti Mohamad Rasli Ryan Randy Suryono S. Samsugi Safi, Mudar Sanriomi Sintaro Saputra, Alvin Setiawan, Dandi Setyani, Tria Sinta, Ratna Sari Roma Siti Mahmuda Sitna Hajar Hadad Sofiansyah Fadli Sri Agustiani Br Siburian Subhan Subhan Sufiatul Maryana Sufiatul Maryana Sumanto Sumanto Sumanto, Sumanto Surahman, Ade Syaiful Ahdan Trisnawati, Fika Ulum, Faruk Untoro Adji Very Hendra Saputra Very Hendra Saputra Wahyudi, Agung Deni Wang, Junhai Waqas Arshad, Muhammad Wibawa, Yohanes Eka Widiyanti, Adella Yuliani, Asri Yuri Rahmanto