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All Journal POSITRON AGRIKAN Jurnal Ilmiah Agribisnis dan Perikanan International Journal of Artificial Intelligence Research Jurnal Ilmu Kelautan Kepulauan Jurnal Ilmiah Ecosystem PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat JATI (Jurnal Mahasiswa Teknik Informatika) Jurnal Abdi Insani PINISI Discretion Review Jurnal Pengabdian kepada Masyarakat Nusantara Altifani Journal: International Journal of Community Engagement Agrikan: Jurnal Agribisnis Perikanan Kybernology : Journal of Government Studies Journal of Entrepreneur, Business and Management Indonesian Journal Of Economy Studies Journal of Fisheries & Marine Jurnal Sosiologi Kontemporer Publician: Journal of Public Service, Public Policy, and Administrastion Paradigma Journal of Administration
Juharni, Juharni
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Journal : Indonesian Journal Of Economy Studies

 1 
THE PERFORMANCE OF CIVIL SERVANTS IN LANTORA VILLAGE, POLEWALI DISTRICT, POLEWALI MANDAR REGENCY, WEST SULAWESI PROVINCE Juharni, Juharni
Indonesian Journal Of Economy Studies Vol 2, No 2 (2023): Indonesian Journal Of Economy Studies
Publisher : Siddiq Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63828/ijes.v2i2.61

Abstract

This research aims to understand and analyze delivery services in the Lantora Subdistrict. The study employs a qualitative method. Data collection techniques include interviews, questionnaires, observations, and documentation. The research findings indicate that the performance of the Lantora Subdistrict apparatus has been categorized as good. However, the quality of public services in the Lantora Subdistrict is categorized as less satisfactory because it does not yet meet the key indicators of public services, including: simplicity with a score of 41.67%, requirements with a score of 43.75%, clarity with a score of 37.5%, discipline with a score of 35.42%, responsibility with a score of 41.75%, officer's ability with a score of 54.17%, speed with a score of 52.08%, fairness with a score of 43.75%, politeness and friendliness with a score of 60.42%, reasonable fees with a score of 47.92%, certainty of fees with a score of 45.83%, certainty of schedule with a score of 37.5%, environmental comfort with a score of 41.67%, and service security with a score of 43.75%. In conclusion, overall, the quality of public services provided by the Lantora Subdistrict apparatus falls into the good category as indicated. However, the availability of facilities and infrastructure greatly supports community services to ensure that the services provided to the community are effective and meet most of the service indicators in accordance with Minister of State Apparatus Empowerment Decision No. 25 of 2004 Regarding the Community Satisfaction Index.
THE PERFORMANCE OF CIVIL SERVANTS IN LANTORA VILLAGE, POLEWALI DISTRICT, POLEWALI MANDAR REGENCY, WEST SULAWESI PROVINCE Juharni, Juharni
Indonesian Journal Of Economy Studies Vol. 2 No. 2 (2023): Indonesian Journal Of Economy Studies
Publisher : Siddiq Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63828/ijes.v2i2.61

Abstract

This research aims to understand and analyze delivery services in the Lantora Subdistrict. The study employs a qualitative method. Data collection techniques include interviews, questionnaires, observations, and documentation. The research findings indicate that the performance of the Lantora Subdistrict apparatus has been categorized as good. However, the quality of public services in the Lantora Subdistrict is categorized as less satisfactory because it does not yet meet the key indicators of public services, including: simplicity with a score of 41.67%, requirements with a score of 43.75%, clarity with a score of 37.5%, discipline with a score of 35.42%, responsibility with a score of 41.75%, officer's ability with a score of 54.17%, speed with a score of 52.08%, fairness with a score of 43.75%, politeness and friendliness with a score of 60.42%, reasonable fees with a score of 47.92%, certainty of fees with a score of 45.83%, certainty of schedule with a score of 37.5%, environmental comfort with a score of 41.67%, and service security with a score of 43.75%. In conclusion, overall, the quality of public services provided by the Lantora Subdistrict apparatus falls into the good category as indicated. However, the availability of facilities and infrastructure greatly supports community services to ensure that the services provided to the community are effective and meet most of the service indicators in accordance with Minister of State Apparatus Empowerment Decision No. 25 of 2004 Regarding the Community Satisfaction Index.
Co-Authors Abdul Rauf Abdullah Umar, Abdullah Abdullah, Nursanti Abjan, Kadar Ada, Renzo Kalvien Palino Adi Sumandiyar Adoi, Armet Mexi Melser Afrisal, Ade ferry Ananda Putra Tanggu Mara, Andry Anas, Ali Andi Muhibuddin, Andi Andi Rasyid Pananrangi Andi, Melani Annisa Annisa Ansyar, Ansyar Aras Syazili Aris, Muhammad Arisona, Y. Armawaty, Armawaty Asapa, Andi Faradhiba Dwi Julianti Azmi, Chaerul B. Talebe, Yusnaini Bakti Nur Ismuhajaroh Clarisa, Deby Congge, Umar Delly Mustafa Erna Rusliana Muhamad Saleh Fadhiel, Muhammad Ihsan Gani Jawak Gusti Rusmayadi Hamidin Rasulu Hardiyanti, Andi Herianto Herianto Ibrahim Rahmat Ikbal Marus, Ikbal Ilham, Muh. Ishak, Safira Ismail, Imran Jonatan, Silvester Kadir, Imam Algazali Kalampung, Stephanie M. Kasmudin Mustapa Kemesrar, Mikel Kurra, Titus Labenua, Rusmawati Langai, Bambang Fredrickus Leha, Alicia W M. Irfan M. Irfan, M. Irfan M. Mustafa, Ikrima Malan, Sudirto Margono, M. Tirta Marina S, Dian Mochaimin, Muhammad Rofik Muallim, Ahmad Hamdan Muchdar, Fatma Muhammad Irfan Musfiani, Musfiani H.R Musfirah, Andi N. Abdullah Nababan, Endang Mayjela Enjelika Naen, Leonardo Konstantin Resy Nasser, Andi Pangeran Nebore, Esau Petramanti, Petramanti Putra, Sahbarsan Eka Rahim, Amirudin Rahman, Nurauliah Raihani Wahdah Rambe, Mikhael Wesley Rasjid, Sukmawaty Reliubun, Sasa Zainudin Ressa, Nurmiyati Ridho, Muhmmad Rosnani Rosnani Rovina Ruslami, Rovina Samadan, Gamal M Samben, Cristina Mercy Sani, A. Ardin Sennang, Indo Siti Fatimah Suaib, Muh. Ridha Suryani Suryani Su’udin, Muskira Syahnul Sardi Titaheluw Syamsu, Dewiana Syamsuddin Maldun Syamsul Bahri Syuaib, Muh. Ridha Tamaulina Br Sembiring Tamrin Tamrin Tompo, Natsir Wachid, Choiruddin Wahyu Alfishahrin. T, Wahyu Wahyuni, Angraeni Sri Hanifa WAODE MUNAENI wulansari, angela Yakub Yakub, Yakub Yuliana Yuliana Yusuf, Masri Zainal, Nining Haslinda