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All Journal Aplikasia: Jurnal Aplikasi Ilmu-Ilmu Agama Paedagogia: Jurnal Pendidikan Jurnal Ilmiah Edunomika (JIE) Jurnal Manajemen Bisnis Eka Prasetya Dimensi Utama Teknik Sipil Jurnal Ilmu dan Teknologi Peternakan Terpadu (JITPU) Outline Journal of Management and Accounting Journal of Mechanical and Manufacture Agroista: Jurnal Agroteknologi Gudang Jurnal Multidisiplin Ilmu OKTAL : Jurnal Ilmu Komputer dan Sains Luxury: Landscape of Business Administration Nexus Synergy: A Business Perspective INTERNATIONAL JOURNAL OF SOCIETY REVIEWS (INJOSER) Accounting Studies and Tax Journal Marsialapari: Jurnal Pengabdian Kepada Masyarakat Jurnal Ilmiah Smart Jurnal Pengabdian Masyarakat Rahmad Jurnal Studi Islam dan Ilmu Al-Quran Outline Journal of Economic Studies
Andi
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Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Astronomy Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mechanical Engineering Public Health Social Sciences Other

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Journal : Outline Journal of Management and Accounting

 1 
The Influence of Product Quality and Service Quality on Customer Loyalty at PT. Industri Karet Deli Nakata, Eko; Clara; Andi; Wilson, Vanness; kosasih, Denny; Leo Kendrew
Outline Journal of Management and Accounting Vol. 3 No. 2 (2024): Edisi December
Publisher : Outline Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61730/ojma.v3i1.144

Abstract

In the current era, along with the development of the times, transportation has become a tool that functions to transport goods and make it easier for people. In addition, transportation has a very important role in growing the pace of the economy in a country, therefore transportation is the most important element in the development of a country. In transportation there is an important part called a tire, one of the companies that produce tires is PT. Industri Karet Deli in this study analyzes the effect of product quality and service quality on customer loyalty, where PT. Industri Karet Deli is a company engaged in the purchase of raw rubber and processing this rubber into inner and outer tires for vehicles
The Influence of Product Quality and Service Quality on Customer Loyalty at PT. Industri Karet Deli Nakata, Eko; Clara; Andi; Wilson, Vanness; kosasih, Denny; Leo Kendrew
Outline Journal of Management and Accounting Vol. 3 No. 2 (2024): December
Publisher : Outline Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61730/ojma.v3i1.144

Abstract

In the current era, along with the development of the times, transportation has become a tool that functions to transport goods and make it easier for people. In addition, transportation has a very important role in growing the pace of the economy in a country, therefore transportation is the most important element in the development of a country. In transportation there is an important part called a tire, one of the companies that produce tires is PT. Industri Karet Deli in this study analyzes the effect of product quality and service quality on customer loyalty, where PT. Industri Karet Deli is a company engaged in the purchase of raw rubber and processing this rubber into inner and outer tires for vehicles
Co-Authors Ahmad Muchlis Amries Rusli Tanjung Anton Bahiroh, Eloh Basri, Halima Christina, Cindy Clara Devina Evangelina Eddy, Pujiono Eloh Bahiroh Estu, Ahmad Zulkarnain Eulis Yulianti Faridah Fajar Pasaribu Fatika Andaristi Fernando, Edison Grace Sriati Mengga HENDRA GUNAWAN B11211055 Isak Pasulu Ismail Jeferson, Boling Jufrianto Kariyani, Rina Kianto, Frisca Ariella Komardi, Dadi Kosasih, Denny Kudri, Wan Muhamad Leo Kendrew Lian Ayu Kembarani Maulana Muhamad Sulaiman Muammar Rinaldi Muhammad Aldo Muhammad Fauzan Azhmy Mulyani, Ana Susi Nadlifah, Hindun Khairotun Najla Indira Faradiva Nakata, Eko Nidia Rismania Dewi Paramawardhani, Herninanjati Purba, Jansaris Othniel Purnama, Intan Puteri, Cinderella Romaito Sasmita Siregar Sahlan Santosa, Aa Sawaluddin Siregar Sri Ndaru Arthawati Syahputra, Hidayat Syarifuddin Tri Nugraha Budi Santosa Wijaya, Evelyn Wilson, Vanness Yohana Theresia Maria Astuti