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Journal : Jurnal Pustakawan Indonesia

Matabaru Penelitian Perpustakaan Dari SERVQUAL ke LibQUAL ⁺™ Endang Fatmawati
Jurnal Pustakawan Indonesia Vol. 13 No. 2 (2014): Jurnal Pustakawan Indonesia
Publisher : Perpustakaan IPB

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (439.744 KB) | DOI: 10.29244/jpi.13.2.%p

Abstract

Buku ini ditulis oleh Endang Fatmawati, M.Si., M.A. Kepala Perpustakaan FEB UNDIP dengan judul “Matabaru Penelitian Perpustakaan Dari SERVQUAL ke LibQUAL ⁺™ “ ditujukan bagi para  pustakawan, praktisi maupun akademisi yang memerlukan pedoman dalam menentukan metode penelitian, khususnya untuk evaluasi kualitas layanan perpustakaan berdasarkan harapan dan persepsi pemustaka, serta untuk mengetahui dimensi layanan perpustakaan apa saja yang belum memenuhi harapan dan persepsi pemustaka di suatu perpustakaan. Buku ini membahas inti sari konsep LibQUAL ⁺™, sebuah metode  khusus untuk riset evaluasi kualitas layanan perpustakaan. Dimensi LibQUAL+TM yang dibahas meliputi: Kemampuan dan sikap pustakawan dalam melayani (service affect – SA), fasilitas dan suasana ruang perpustakaan (Library as place – LP), petunjuk dan  sarana akses (Personal control – PC), dan akses informasi (Information acces – IA).
KENYAMANAN RUANG PERPUSTAKAAN DENGAN PRINSIP GREEN OFFICE Endang Fatmawati
Jurnal Pustakawan Indonesia Vol. 18 No. 1 (2019): Jurnal Pustakawan Indonesia
Publisher : Perpustakaan IPB

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (486.536 KB) | DOI: 10.29244/jpi.18.1.21-32

Abstract

The concept of an environmentally friendly library office can cut operating costs. The impact of excessive energy consumption is one of the factors behind the need to conceptualize library space with the green office principle. Librarians as the main actors who manage the library, must be trained and have the competence to realize the green office. In the context of college library space, the green office can be explained as a concept for managing an environmentally friendly work environment and reducing the adverse effects of space building on the campus environment. The management in question includes: designing, building, and maintaining rooms to increase productivity for the inhabitants of the library. The library office is designed to collaborate with the surrounding environment whose activities are carried out with environmentally friendly principles. The goal is that the work environment in the library will be a comfortable, conducive, clean, shady, beautiful and healthy place for the knowledge-takers who are in it. Some programs that can be done include representative buildings, flexible space design, energy efficiency, power management features; saving water; resources efficiency; green information technology; physical design; waste management; air quality; minimize noise; space design; air freshener; or utilizing scrap paper. Keywords: environmentally friendly, green office, energy saving, library, convenience