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All Journal AL-TANZIM : JURNAL MANAJEMEN PENDIDIKAN ISLAM Jurnal Disrupsi Bisnis Movere Journal Jurnal Penkomi : Kajian Pendidikan dan Ekonomi Jurnal Ekonomi, Bisnis dan Manajemen Journal of Artificial Intelligence and Digital Business Jurnal Serambi Ekonomi dan Bisnis Jurnal Ilmu Pengetahuan dan Teknologi Bagi Masyarakat COSMOS LANCAH Jurnal Inovasi dan Tren Jurnal Perjuangan dan Pengabdian Masyarkat: JPPM Dimas Canthing
Badar, Muhammad
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Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

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Journal : Jurnal Serambi Ekonomi dan Bisnis

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Perbandingan Kepercayaan Konsumen Antara J&T Express Dan Shopee Express Di Kota Bima Nuraini, Nuraini; Ernawati, Sri; Badar, Muhammad
Jurnal Serambi Ekonomi dan Bisnis Vol 7, No 2 (2024): MARET-AGUSTUS 2024
Publisher : Universitas Serambi Mekkah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32672/jseb.v7i2.7785

Abstract

This research aims to determine the comparison of consumer trust between JT Express and Shopee Express in Bima City. This research was conducted on the people of Bima City who use JT Express and Shopee Express.  JT Express is located at Jl. RE. Martadinata, Tanjung, Rasanae Bara District. Meanwhile, Shopee Express is located on Jl. Gajah Mada, No. 10, Monggonao, Mpunda District. This type of research is comparative research using a research instrument in the form of a Likert scale questionnaire. The population used in this research is all consumers who have used JT Express and Shopee Express services in Bima City, the exact number of which is unknown (Unknown Population). The total sample size was 60 respondents, consisting of 30 respondents from JT Express and 30 respondents from Shopee Express. The sampling technique in this research was carried out using the Accidental Sampling technique. Accidental Sampling. Research data was collected by means of observation, questionnaires and literature study. The data that has been collected is then analyzed using validity tests, reliability tests and independent sample t tests. The research results show that there is a significant difference in consumer trust between JT Express and Shopee Express in Bima City.
Co-Authors Aenah, Nurul Amir Dzaki, Muhamad Fitria Wulandari, Hilda G, Muhammad Tahir Hajrah Hajrah, Hajrah Hardiyanti, Mawar Ida Fitriani Irawan, Ikba Jaenab, Jaenab Karlina, Leni Kartin Aprianti Kasim, Andi Irwan Laela Nuzulia, Firda Mafruroh, Mafruroh Maharani, Ulfa Muhammad Nasir Muhammad Yusuf Mustainbillah, Ahmad N, NORMIYATI Normiyati, Normiyati NUR FADILAH Nur Tinri, Muh. Darwis Nuraini Nuraini Retno Sari, Kristin Rimawan, Muhammad Riskal Fitri S, HERNIAH Sagita, Tiara Salsa Salma M, Nabila Santi, Nur Septiani, Amelia Sri Ernawati Suciati, Irma Susilo Susilo Timur, Intan Ulya Karima, Indi Zulfaidah, Zulfaidah