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Journal : Nian Tana Sikka: Jurnal Ilmiah Mahasiswa

Pengaruh Lingkungan Kerja dan Penempatan Kerja Terhadap Kinerja Pegawai Dinas Kearsipan dan Perpustakaan Daerah Kabupaten Sikka Stanisia Prasedis Pale; Antonius Philipus Kurniawan; Nunsio Handrian Meylano
Nian Tana Sikka : Jurnal ilmiah Mahasiswa Vol. 1 No. 4 (2023): Nian Tana Sikka : Jurnal ilmiah Mahasiswa
Publisher : Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59603/niantanasikka.v1i4.186

Abstract

Latar belakang penelitian ini adalah hasil pra survey yang menunjukkan bahwa kinerja pegawai Dinas Kearsipan dan Perpustakaan Daerah Kabupaten Sikka belum maksimal. Penelitian ini bertujuan untuk : (1) mengetahui gambaran kinerja pegawai, lingkungan kerja dan penempatan kerja; (2) menganalisis tentang lingkungan kerja dan penempatan kerja terhadap kinerja pegawai baik secara parsial maumpun secara simultan. Populasi dalam penelitian ini adalah seluruh pegawai Kantor Dinas Kearsipan dan Perpustakaan Daerah Kabupaten Sikka yang berjumlah 30 orang. Karena populasinya terbatas, maka penelitian ini dilakukan secara sensus atau sampling jenuh. Data dikumpulkan melalui kuesioner dan analisis menggunakan metode deskriptif dan statistic inferensial yaitu regresi linear berganda. Pengujian hipotesis dilakukan melalui uji F dan uji t. Hasil analisis deskriptif menunjukkan bahwa variabel kinerja pegawai dan variabel lingkungan kerja dikategorikan baik, sedangkan variabel penempatan kerja dikategorikan cukup baik. Hasil statistik uji t menunjukkan bahwa secara parsial variabel lingkungan kerja dan penempatan kerja berpengaruh signifikan terhadap kinerja pegawai. Hasil uji f menunjukkan bahwa secara simultan semua variabel bebas berpengaruh signifikan terhadap kinerja pegawai. Hasil analisis determinasi menunjukkan kedua variabel bebas dalam penelitian ini mampu menjelaskan terhadap variasi naik turunnya kinerja pegawai Dinas Kearsipan dan Perpustakaan Daerah Kabupaten Sikka.
Pengaruh Kualitas Pelayanan dan Lokasi Terhadap Kepuasan Pelanggan Pada Hotel Mathilda Petrus Adrian; Antonius Phillipus K.Gheta; Nunsio Handrian Meylano
Nian Tana Sikka : Jurnal ilmiah Mahasiswa Vol. 3 No. 5 (2025): September : Nian Tana Sikka : Jurnal ilmiah Mahasiswa
Publisher : Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59603/niantanasikka.v3i5.1093

Abstract

Today's business development is characterized by diverse competition in all sectors. This situation increasingly demands businesses to have appropriate strategies to meet sales volume targets. Given the increasingly dynamic development of technology, people are required to act quickly and precisely to stay competitive. Marketing is crucial in line with the increasing demands of society.This study aims to determine the effect of service quality and location on customer satisfaction at the Mathilda Hotel. Customer satisfaction is a crucial factor in the sustainability of the hotel business, therefore, service quality and location are aspects that must be taken seriously. This research method used a quantitative method, with data collection techniques through distributing questionnaires to Mathilda Hotel customers. Data analysis was conducted using validity tests, reliability tests, multiple linear regression, and hypothesis testing (t-tests and f-tests) to determine the effect of independent variables on the dependent variable.The results showed that service quality has a positive and significant effect on customer satisfaction, while location also has a positive and significant effect on customer satisfaction. Simultaneously, service quality and location have a significant effect on customer satisfaction at the Matilda Hotel. Thus, it can be concluded that improving the quality of excellent service and selecting a strategic location are important factors in increasing customer satisfaction and loyalty to Hotel Mathilda.
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Masyarakat Pada Kantor Desa Nangahale Kecamatan Talibura Scolastika Lidya Heret; Maria Silvana Mariabel Carcia; Nunsio Handrian Meylano
Nian Tana Sikka : Jurnal ilmiah Mahasiswa Vol. 3 No. 5 (2025): September : Nian Tana Sikka : Jurnal ilmiah Mahasiswa
Publisher : Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

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Abstract

The research aimed to (1) investigate the effect of service quality on community satisfaction and (2) determine the magnitude of that effect. The population of this research included 3,675 residents of the Nangahale Village Office. Using Slovin's formula, 97 respondents were selected. Data were gathered through surveys and evaluated through descriptive statistical methods. The hypothesis was tested using the t-test. The results of the descriptive analysis showed that the independent variable, namely service quality (X), was categorized as good with a perception score of 80.44, while the dependent variable, namely community satisfaction (Y). was categorized as fair with a perception score of 67.7. Based on the hypothesis testing (t-test), it can be concluded that the service quality variable (X) had a positive and significant effect on the community satisfaction variable (Y). This was evidenced by the calculated t-value, which was greater than the t-table value (3.7671.984). The results of the determination analysis indicated that the contribution of the service quality variable (X) to community satisfaction (Y) at the Nangahale Village Office, Talibura Sub-district, Sikka Regency was 30.1%, while the remaining 69,9% was explained by other variables not included in this research model.
PENGARUH KUALITAS LAYANAN DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS PELANGGAN PADA CREW CUTS STUDIO BARBERSHOP MAUMERE Ferdinandus Constante Poling; Antonius Philipus K.Gheta; Nunsio Handrian Meylano
Nian Tana Sikka : Jurnal ilmiah Mahasiswa Vol. 3 No. 5 (2025): September : Nian Tana Sikka : Jurnal ilmiah Mahasiswa
Publisher : Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

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Abstract

This study aims to describe Customer Loyalty, Service Quality, and Customer Satisfaction and to analyze the influence of Service Quality and Customer Satisfaction on Customer Loyalty, both partially and simultaneously. The population in this study were customers who received services at Crew Cuts Studio Barbershop Maumere. The sample size used in this study was 96 people using the Cochran formula. The descriptive analysis results indicate that the Customer Loyalty variable falls within the good criteria, the Service Quality variable falls within the good criteria, and the Customer Satisfaction variable falls within the good criteria. The t-test statistics indicate that partially, the service quality variable does not significantly influence customer loyalty. Furthermore, partially, the customer satisfaction variable does not significantly influence customer loyalty. The f-test statistics indicate that both service quality and customer satisfaction have a significant effect on customer loyalty. The results of the determination analysis indicate that both independent variables in this study are able to explain the relationship between the independent variables and customer loyalty, which is interpreted as low.
ANALISIS PERAN PEMERINTAH DESA DALAM MENINGKATKAN KOMPETENSI MASYARAKAT MELALUI PELATIHAN DAN PENGEMBANGAN (Studi Kasus di Desa Manubura Kecamatan Nelle, Kabupaten Sikka) Yuliana A. Boleng Subah; Nunsio Handrian Meylano; Viktor Eko Transilvanus
Nian Tana Sikka : Jurnal ilmiah Mahasiswa Vol. 3 No. 5 (2025): September : Nian Tana Sikka : Jurnal ilmiah Mahasiswa
Publisher : Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

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Abstract

The background of this rescarch has a strstegic rolr in improving community competence through training and development programs. However, the effectiveness of program implementation was often hampered by budget contraints,infrastructure,and minimal.Follow-up. This research aimed to determine the role of the village government,the obstacles faced, and the impact of training on increasing community capacity. The method used in this research was descriptive qualitative with data collection techniques through interviews,observation,and documentation.The data sources used wereprimary and seconday data. The results showed that the village government has made efforts to provide training facilities,conduct socialization, and implement various programs in following local potential,such as agri culture,entrepreneurship,and content creation. Howevwr,program implementation has not been optimal due to budget cnstraints ( the village fun allocation was only around 30% ), a lack of practical facilities, and the absence of continuous assistance and structured evaluation. These conditions have resulted in the impact of training tending to stop at increasing knowledge,which has not yet been fully implemented in the productive economic activities of the community.