Claim Missing Document
Check
Articles

Found 5 Documents
Search
Journal : JURIKOM (Jurnal Riset Komputer)

Evaluasi Tingkat Kepuasan Masyarakat Terhadap Penggunaan Aplikasi DG Bankaltimtara Menggunakan Pieces Framework Susi Febiola; Dila Seltika Canta; Elvin Leander Hadisaputro
JURIKOM (Jurnal Riset Komputer) Vol 9, No 2 (2022): April 2022
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/jurikom.v9i2.4067

Abstract

Bankaltimtara is PT Bank Pembangunan Daerah Kalimantan Timur and North Kalimantan operating under the trade name Bankaltimtara which has a banking application named DG Bankaltimtara. And intended for all Bankaltimtara customers who have savings. DG Bankaltimtara can be installed via smartphones, such as Android or IOS. That is, it is enough just to connect to the internet network and access DG Bankltimtara, especially users at the North Penajam Paser branch, so all banking matters can be easily completed in just a matter of minutes. There are several service features provided such as balance information, account mutation information, transfers between accounts and to other banks, payments, and purchases. With the DG Bankaltimtara application, it is necessary to identify problems to find out how satisfied the community or users are with the application. One method that can be used in evaluating is to use the PIECES Framework (Performance, Information, Economic, Control, Efficiency, Service) method. Based on the PIECES method which consists of Performance, Information, Economic, Control, Efficiency, and Service to measure the level of satisfaction with the use of the DG Bankaltimtara application, the North Penajam Paser branch can be seen from each of the existing variables, to see how much satisfaction the application user has. DG Bankaltimtara in the PIECES framework method is to produce an average value of the questionnaire results of 4.46 on the likert scale with very satisfied category
Pengaruh Penggunaan Media Sosial Instagram Bagi Mahasiswa STMIK Borneo Internasional Balikpapan Menggunakan Technology Acceptance Model (TAM) Ego Ismawan; Dila Seltika Canta; Elvin Leander Hadisaputro
JURIKOM (Jurnal Riset Komputer) Vol 9, No 3 (2022): Juni 2022
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/jurikom.v9i3.4239

Abstract

Instagram is one of the most popular social media applications in Indonesia and in the world and almost all people access it. The word Instagram is a combination of Insta (instant) and telegram. Insta refers to a polaroid camera that can produce photos instantly. Through Instagram we can upload photos and videos, and publish them. The purpose of this study was to analyze the factors of the technology acceptance model related to the use of Instagram at STMIK Borneo International Balikpapan. The problems that exist in this study are the ease of using the system, the use of the system, and the attitude it causes. This type of research is a case study. The subjects in this study were active students at STMIK Borneo Internasional class 2018-2020 who had been actively using Instagram for the last 5 months. The technique used for data collection in this research is a survey method, and by using a questionnaire. The software used by researchers to analyze the research data is IBM SPSS 25. From the research results, users feel that it is easy to use Instagram social media, and users feel the benefits of Instagram social media. From the convenience and also the benefits felt by users, the interest in using Instagram social media also produces a very good response. Based on data analysis, Perceived usefulness (POU) has a positive and significant effect on behavior intention (BEU) using Instagram. The t-statistic value is 5.040 > 2.032 with a stg value of 0.000 < 0.05. Perceived ease of use (PEU) has a positive and significant effect on behavior intention (BEU) using Instagram. The t-statistic value is 3.903 > 2.032 with a stg value of 0.000 < 0.05. In other words, the ease and benefits obtained are one of the factors in increasing interest in using Instagram social media.
Analisis Tingkat Kepuasan Pengguna Sistem Informasi Website AHU Menggunakan PIECES Framework Dewi Puji Astuti; Elvin Leander Hadisaputro; Hasrullah Hasrullah
JURIKOM (Jurnal Riset Komputer) Vol 9, No 2 (2022): April 2022
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/jurikom.v9i2.4052

Abstract

The use of information systems requires special arrangements and management, so this system is commonly referred to as a website information system. Website information system is a representation of information technology which is a medium in obtaining information. One of the benefits of a website-based information system is to facilitate the presentation of data that can be accessed by all internet users. The role of a website-based information system is to produce information for all levels of management. The need for information for a management process must be analyzed, so that the information produced can function and be right on target. One application of a website-based information system is a notarial information system. This study aims to evaluate user satisfaction of the Online AHU (General Legal Administration) Website in relation to the Directorate General of AHU. With the application of AHU Online as a breakthrough in public services by the Directorate General of AHU, these problems can be overcome as a form of excellent service to the community. In this case, it cannot be separated from the information system used in the company, of course it cannot be separated from the impressions of users (notary employees) in registering legal entities using the AHU Online Website. The method used is the PIECES Framework analysis method, which consists of several points of analysis, namely: Performance, Information and Data, Economics, Control and Security, Efficiency, and Service. The results of this study are an AHU website that is able to analyze the level of user satisfaction with the website information system using the PIECES Framework analysis method
Evaluasi Sistem Informasi Dapodik Pada SDN 023 Penajam Paser Utara Mengunakan Metode Usability Testing Anisa Nur Fitriah; Elvin Leander Hadisaputro; Erlin Setyaningsih
JURIKOM (Jurnal Riset Komputer) Vol 9, No 2 (2022): April 2022
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/jurikom.v9i2.4086

Abstract

The Basic Education Data Application or Dapodik is an integrated National-scale data collection system, and is the main data source for National Education, which is part of the national education planning program in realizing intelligent and competitive Indonesian people. To find out how far effective and efficient the system is, it is necessary to evaluate. The evaluation carried out in this study used usability testing using five categories, namely learnability, memorability, efficiency, errors, and satisfaction. The five indicators were represented in the form of a questionnaire statement and distributed online to Dapodik application users. The total sample of respondents is a total of 14 people consisting of principals, teachers, administrative staff, library staff and school operators. The test method used in this study includes a validity test consisting of a reliability test and a correlation test. The significance of the Alpha value used in this study is 0.05. From the results of the data validity test, all indicators have a value above 0.05. From the results of the reliability test, all statements in the questionnaire also have a Cronbach's Alpha value of 0.489, which means that all statements are appropriate. The evaluation results show that of the five indicators in the dapodik application, the highest value for the error indicator is 5.19, this means that the dapodik application user does not experience errors/damages when using the dapodik application. Meanwhile, the lowest value of the five indicators is memorability of 4.26 which is in the very good indicator, which means that it is said that users can easily remember and know the use of the dapodik application
Penerapan Metode Pieces Framework Dalam Analisis Tingkat Kepuasan Pengguna Layanan Aplikasi Livin by Mandiri Susanti Susanti; Dila Seltika Canta; Elvin Leander Hadisaputro
JURIKOM (Jurnal Riset Komputer) Vol 9, No 2 (2022): April 2022
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/jurikom.v9i2.4068

Abstract

Livin by Mandiri is an official mobile banking application from Bank Mandiri to make it easier for customers to get online banking services. The Livin by Mandiri application can be installed on user smartphones such as IOS and Android. Users only need to connect and access Livin by Mandiri, then all banking matters can be completed in minutes and there are many menus provided in the Livin by Mandiri application such as transfers, payments, top-ups, e-money, cash withdrawals, QR, E-mail. Wallet, savings and time deposit info. With the Livin by Mandiri application, it is necessary to identify problems to find out how satisfied users are with Livin by Mandiri. The method that can be used in evaluating it is by using the PIECES method (Performance, Information, Economic, Control and security, Efficiency, Service). Based on the PIECES method in measuring the level of satisfaction with users of the Livin By independent application. This study aims to measure the level of user satisfaction with the system applied. Based on the results of the average calculation with the domains of Performance, Information & Data, Economics, Control & Security, Efficiency, and Service, the satisfaction level was obtained with a value of 4.29 which means that the use of Livin by Mandiri Application services in the North Penajam Paser Regency area can be concluded that the level of service users' satisfaction with the Livin by Mandiri application is included in the VERY SATISFIED category