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All Journal J-MAS (Jurnal Manajemen dan Sains) Inovasi: Jurnal Ilmiah Ilmu Manajemen Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Jurnal E-Bis: Ekonomi Bisnis Journal of Management and Bussines (JOMB) Sewagati: Jurnal Pengabdian Masyarakat Indonesia Cakrawala: Jurnal Pengabdian Masyarakat Global Jurnal Informasi Pengabdian Masyarakat RESLAJ: Religion Education Social Laa Roiba Journal Jurnal Ilmiah Accusi
Dhani Ichsanuddin Nur
Unknown Affiliation
Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Social Sciences Other

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Journal : Sewagati: Jurnal Pengabdian Masyarakat Indonesia

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Pospay sebagai Alat Transaksi Pembayaran di Era Digital Perusahaan PT. Pos Indonesia (PERSERO) Regional V Surabaya Risos Valvenchia; Dhani Ichsanuddin Nur
SEWAGATI: Jurnal Pengabdian Masyarakat Indonesia Vol. 4 No. 2 (2025): Juni : SEWAGATI: Jurnal Pengabdian Masyarakat Indonesia
Publisher : BADAN PENERBIT STIEPARI PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/sewagati.v4i2.2480

Abstract

Abstract. The advancement of information and communication technology in the digital era has driven transformation across various sectors, including financial services. PT Pos Indonesia has responded to these changes by launching POSPAY, a digital payment platform that facilitates various transactions such as bill payments, fund transfers, and mobile credit purchases. This study aims to examine the role of POSPAY in enhancing operational efficiency, customer convenience, and access to financial services to support national financial inclusion. A qualitative descriptive method was employed through library research using secondary data. The findings indicate that POSPAY has a positive impact on the company’s revenue, helps maintain competitiveness amid the growth of fintech companies, and extends service reach to frontier, outermost, and disadvantaged (3T) areas. Therefore, POSPAY serves as a strategic innovation in supporting financial service digitalization and strengthening PT Pos Indonesia’s position in the digital financial ecosystem.
Co-Authors Danendra Zayyan Cahyarizqullah Driyaningrum Hayu Pinasthi Eka Megasari Eni Tri Indarwati Farradiba Jumhury Maharani Feri Ardiansyah Lutfia Rachmawati Risos Valvenchia Rizky Pratama Ramadhani Sherlin Indah Kusumaningtyas Vaneza Sabatimy Wheny Elok Rosalina