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Journal : Jurnal Akuntansi, Manajemen, Bisnis dan Teknologi

Pengaruh Motivasi Kerja Terhadap Kinerja Karyawan Pada Pt. Silver Silk Tour dan Travel Pekanbaru Hidayat, Rahmadani; Yusuf, Muhammad
Jurnal Akuntansi, Manajemen, Bisnis dan Teknologi Vol 2 No 1 (2022): Jurnal Akuntansi, Manajemen, Bisnis dan Teknologi - Edisi Februari 2022
Publisher : Sekolah Tinggi Ilmu Ekonomi Mahaputra Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (562.518 KB) | DOI: 10.56870/ambitek.v2i1.44

Abstract

The purpose of this study was to determine the effect of work motivation on employee performance. The subjects of this research are employees. While the object in this study is the effect of work motivation on employee performance. Sources of data used in this study are primary data and secondary data. The sampling technique used was total sampling, while the data collection techniques used were questionnaires and documentation. The quantitative descriptive method was used to analyze the data. In analyzing quantitative data, a simple linear regression analysis was used where the calculation process used SPSS version 23 for windows. The results of this study indicate that work motivation on employee performance has a very strong relationship, it is known from the correlation coefficient of 90.8%, while the partial test results show that there is a significant influence between work motivation on employee performance, with a significance level. from 0.000 < 0.05. The contribution of work motivation to employee performance is known with a determination coefficient of 82% and the remaining 12% is influenced by other factors not included in this study. In general, it can be concluded that there is an influence between organizational culture on employee performance at PT. Silver Silk Tour & Travel Pekanbaru Head Office.
Pengaruh Kualitas Pelayanan dan Kualitas Produk terhadap Kepuasan Pelanggan UNIQLO Living World Pekanbaru Hidayat, Rahmadani; Ardianto, Bagus; Nusyirwan, Nusyirwan
Jurnal Akuntansi, Manajemen, Bisnis dan Teknologi Vol 4 No 1 (2024): Jurnal Akuntansi, Manajemen, Bisnis dan Teknologi - Edisi Februari 2024
Publisher : Sekolah Tinggi Ilmu Ekonomi Mahaputra Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56870/ambitek.v4i1.115

Abstract

Abstract The aim of this research is to determine the effect of service and product quality on UNIQLO Living World Pekanbaru customer satisfaction. The respondents for this research were 100 people using random samples. The data analysis technique used to answer the hypothesis is multiple regression, classical assumption test, F hypothesis test, t hypothesis test, coefficient of determination using SPSS 25 and Microsoft Excel 2016. The research results show that service quality and product quality have a positive influence. influences student satisfaction both partially and simultaneously. From the results of the coefficient of determination test (R2), it is known that the two independent variables contribute 52.9% in influencing the dependent variable, namely customer satisfaction in choosing UNIQLO Living World Pekanbaru products.