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Journal : JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi)

ANALISIS PEMANFAATAN TEKNOLOGI INFORMASI TERHADAP KINERJA PEGAWAI PADA KANTOR KECAMATAN LOLOFITU MOI Zai, Lucky Fiktori; Ndraha, Ayler Beniah; Mendrofa, Syah Abadi; Lahagu, Palindungan
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 10 No 3 (2023): JMBI UNSRAT Volume 10 Nomor 3
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v10i3.53810

Abstract

This study aimed to understand the utilization of information technology on employee performance at the Lolofitu Moi Sub-District Office. It was found that despite most employees having defined job descriptions, some of them were unable to harness information technology due to limited understanding and skills in technology, as well as issues of accessibility and inadequate infrastructure, particularly concerning stable internet availability. This condition obstructed access and the utilization of information technology, subsequently impacting employee performance. Employing a qualitative method, in-depth interviews were conducted with employees at the Lolofitu Moi Sub-District Office to comprehend their perspectives and experiences regarding the use of information technology and its effects on their performance. The research results revealed that employees faced challenges related to hardware maintenance, software usage, network management, data security, and inadequate infrastructure. Additionally, obstacles in achieving optimal work results, such as differing priorities and expectations between staff and management, and a lack of coordination in task completion were identified. In the context of the office's operations, employee initiatives and mental agility influenced efficiency, while issues of time discipline and attendance were also a primary concern. This research provides a comprehensive overview of the challenges and barriers encountered in utilizing information technology, offering a foundation for further deliberation on improving performance and effectiveness at the Lolofitu Moi Sub-District Office.
ANALISIS PEMANFAATAN TEKNOLOGI INFORMASI TERHADAP KINERJA PEGAWAI PADA KANTOR KECAMATAN LOLOFITU MOI Zai, Lucky Fiktori; Ndraha, Ayler Beniah; Mendrofa, Syah Abadi; Lahagu, Palindungan
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 10 No 3 (2023): JMBI UNSRAT Volume 10 Nomor 3
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v10i3.54208

Abstract

Abstract. This study aimed to understand the utilization of information technology on employee performance at the Lolofitu Moi Sub-District Office. It was found that despite most employees having defined job descriptions, some of them were unable to harness information technology due to limited understanding and skills in technology, as well as issues of accessibility and inadequate infrastructure, particularly concerning stable internet availability. This condition obstructed access and the utilization of information technology, subsequently impacting employee performance. Employing a qualitative method, in-depth interviews were conducted with employees at the Lolofitu Moi Sub-District Office to comprehend their perspectives and experiences regarding the use of information technology and its effects on their performance. The research results revealed that employees faced challenges related to hardware maintenance, software usage, network management, data security, and inadequate infrastructure. Additionally, obstacles in achieving optimal work results, such as differing priorities and expectations between staff and management, and a lack of coordination in task completion were identified. In the context of the office's operations, employee initiatives and mental agility influenced efficiency, while issues of time discipline and attendance were also a primary concern. This research provides a comprehensive overview of the challenges and barriers encountered in utilizing information technology, offering a foundation for further deliberation on improving performance and effectiveness at the Lolofitu Moi Sub-District Office. Abstrak. Penelitian ini bertujuan untuk mengetahui bagaimana pemanfaatan teknologi informasi terhadap kinerja pegawai di Kantor Kecamatan Lolofitu Moi. Ditemukan bahwa meskipun sebagian besar pegawai memiliki tupoksi yang telah ditetapkan, sebagian dari mereka belum mampu memanfaatkan teknologi informasi karena keterbatasan pemahaman dan keterampilan terhadap teknologi, serta masalah aksesibilitas dan infrastruktur yang kurang memadai, terutama dalam ketersediaan internet yang stabil. Kondisi ini menghambat akses dan pemanfaatan teknologi informasi, yang pada gilirannya mempengaruhi kinerja pegawai. Studi ini menggunakan metode kualitatif, melakukan wawancara mendalam dengan pegawai di Kantor Kecamatan Lolofitu Moi untuk memahami pandangan dan pengalaman mereka terhadap penggunaan teknologi informasi serta dampaknya pada kinerja mereka. Hasil penelitian menunjukkan bahwa pegawai menghadapi tantangan terkait perawatan perangkat keras, penggunaan perangkat lunak, manajemen jaringan, dan keamanan data serta kurangnya infrastruktur memadai. Selain itu, tantangan dalam mencapai hasil kerja optimal, seperti perbedaan prioritas dan ekspektasi antara staf dan manajemen, dan kurangnya koordinasi dalam menyelesaikan tugas, juga terdeteksi. Dalam konteks operasional kantor, inisiatif dan kecekatan mental pegawai mempengaruhi efisiensi, sementara masalah disiplin waktu dan absensi juga menjadi perhatian utama. Penelitian ini memberikan gambaran mendalam tentang tantangan dan hambatan yang dihadapi dalam pemanfaatan teknologi informasi dan menyediakan landasan untuk pemikiran lanjutan dalam meningkatkan kinerja dan efektivitas di Kantor Kecamatan Lolofitu Moi.
ANALISIS KEPUASAN MASYARAKAT ATAS KINERJA PEGAWAI PADA KANTOR CAMAT GOMO KABUPATEN NIAS SELATAN Telaumbanua, Jefri Cantano; Mendrofa, Syah Abadi; Baene, Eduar; Hulu, Fatolosa
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 11 No 1 (2024): JMBI UNSRAT Volume 11 Nomor 1
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v11i1.55226

Abstract

This research aims to determine community satisfaction with employee performance at the Gomo Subdistrict office. This research uses qualitative research with the research sources being the people of Gomo District and employees of the Gomo District Head's office. Qualitative research uses observation, documentation and interviews. Researchers can contribute to designing good research by integrating qualitative methods effectively. The research results show qualitatively that community satisfaction with employee performance at the Gomo Subdistrict office based on indicators of community satisfaction and employee performance can be classified as Satisfactory. This is based on the results of research conducted on community informants receiving services at the Gomo District office who assessed the ability of employees to carry out their duties because employees were unable to understand their duties and provide good service to the community. Keywords: Community Satisfaction, employee Performance
Co-Authors A. Asrijal Ardana Gea, Siska Asnawati Ayler Beniah Ndraha Bunga Aditi Buulolo, Nanny Artatina Daeli, Nuramala ELIYUNUS WARUWU Elwardah, Khairiah Farida Akbarina Fatolosa Hulu Gea, Arman Hikmat Damai Gea, Jeliswan Berkat Iman Jaya Gea, Juli Peramah Jaya Gea, Rizki Oktavian Gulo, Elman Syukur Gulo, Heniwati Gulo, Joharman Ardita Gulo, Ratna Susanti Gulo, Yemina Kristina Hajar Mukaromah Halawa, Ferisman Halawa, Forman Halawa, Odaligo Ziduhu Halawa, Odaligoligoziduhu Halawa, Robertus Riski Roy Halawa, Sozanolo Halawa, Toberman Halawa, Yarniwati Junidar Putri Harefa, Idarni Harefa, Peringatan Harefa, Restin Tri Yanti Hartatik Henny Pratiwi, Henny Hia, Dewi Ratna Sari Hia, Yarni Deslina Hulu, Fatolosa Hulu, Perlindungan Faebuadodo Hulu, Yudin Erlin Hura, Elisman Indra Permana, Indra Iswanto Iswanto Krisgav Ratnasari Mendrofa Lahagu, Amila Lahagu, Palindungan Laia, Otanius Laowo, Desta Periaman Larosa, Yoel Melsaro Lase, Delipiter Lase, Heseziduhu Lase, Niscaya Iradat Lase, Novalex Lase, Rosmanida Lase, Rut Cahyani Lawolo, Marniaman Mar'ati, Fudji Sri Marbun, William Jhonson Maya Kasmita Meiman Hidayat Waruwu Nazara, Ewodian Purnamasari Ndraha, Anjes Tatema Zefanya Ndraha, Laurensia Mei Selvin Odaligoziduhu Halawa Sihite, Toga Sehat Suka'aro Waruwu Susandi, Deny Gunawan Tafona'o, Roslinda Telaumbanua , Aferiaman Telaumbanua, Aferiaman Telaumbanua, Berlian Juwitasari Telaumbanua, Ernina Telaumbanua, Herlinawati Telaumbanua, Jefri Cantano Telaumbanua, Kharisman Utomo, Bekti Waruwu, Anita Kristina Waruwu, Christian Teguh Waruwu, Jhon Ervin Waruwu, Kristo Alafabe Waruwu, Meiman H. Waruwu, Mestariat Waruwu, Robin Markus Putra Waruwu, Suka'aro Waruwu, Suka’aro Wicahyono, Agus Yamolala Zega ZA, Saida Zainurossalamia Zai, Lucky Fiktori Zalukhu, Viktor Zeanette Tiarma Lisbet Zebua, Aulibenatanael Oscar Zebua, Fitri Natalia Zebua, Hendianus Zebua, Indirwan Zebua, Jeliman Netral Zebua, Virginia Chrismonita Zega, Tri Dewi Hartati Zega, Yamolala Zendrato, Etika Rani