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All Journal OPERATION EXCELLENCE: Journal of Applied Industrial Engineering AMALIAH: JURNAL PENGABDIAN KEPADA MASYARAKAT Jurnal Review Pendidikan dan Pengajaran (JRPP) Jurnal Teknik Industri Terintegrasi (JUTIN) Journal of Informatics, Information System, Software Engineering and Applications (INISTA) Jurnal Pengabdian kepada Masyarakat Nusantara Jurnal Penelitian Inovatif Jurnal Teknik Industri Ranah Research : Journal of Multidisciplinary Research and Development Jurnal Pelita Pengabdian SAINTEK
Widya, Adi Rusdi
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Journal : Jurnal Teknik Industri Terintegrasi (JUTIN)

 1 
The Influence of Price, Driving Safety, and Service Quality on GoRide Customer Satisfaction Using the SEM-PLS Method in Tegal Regency Kenedy, John; Hidayat, Ade Nurul; Widya, Adi Rusdi
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 2 (2025): April
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i2.44302

Abstract

This study analyzes the effect of price, riding safety, and service quality on GoRide customer satisfaction in Tegal Regency using the Structural Equation Modeling–Partial Least Squares (SEM-PLS) method. Data were collected from 100 GoRide users through a 5-point Likert-scale questionnaire. SmartPLS 4.1.0.9 was used to assess the validity and reliability of the research instrument, and to evaluate both the measurement (outer) and structural (inner) models. The results show that all outer loading values exceed 0.7 and Average Variance Extracted (AVE) values are above 0.5, indicating good validity and reliability. The inner model analysis confirms that price, riding safety, and service quality significantly affect customer satisfaction, with riding safety having the strongest impact. These findings suggest that service providers should focus on improving safety standards, enhancing service quality, and ensuring price transparency to boost customer satisfaction.
Analisis Risiko Ergonomi pada Pekerjaan Mengangkat Barang Menggunakan Metode Niosh Lifting Equation di Gudang PT. XYZ Maghfur, Abdullah; Hidayat, Ade Nurul; Widya, Adi Rusdi
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 3 (2025): July
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i3.47297

Abstract

This study aims to analyze ergonomic risk in manual lifting activities at the food storage warehouse of PT XYZ, located in Cikarang Barat, using the NIOSH Lifting Equation method. A total of 20 workers were observed, with ergonomic variables measured such as load weight, lifting frequency, lifting distance, and body posture. The results showed that the average initial Lifting Index (LI) was 2.328, significantly exceeding the safe threshold (LI ≤ 1), indicating a high risk of musculoskeletal disorders. After an intervention using a team lifting system, the average LI decreased to 1.207. Although not yet fully within the safe zone, this method effectively reduced ergonomic risk. Recommendations include ergonomic training, use of lifting aids, and broader implementation of team lifting. This study employs a descriptive quantitative approach.
Penerapan Metode Six Sigma Define, Measure, Analyze, Improve And Control (DMAIC) Untuk Mengurangi Produk Cacat pada Proses Pembuatan Pagar Minimalis di PT. XYZ Putra, Ramadhani Cahyono; Widya, Adi Rusdi; Maulidani, Bagas Caesar
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 3 (2025): July
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i3.48574

Abstract

The high rate of defective products in the production process of minimalist fences at PT. XYZ negatively affects both quality and production efficiency. This study aims to identify the most frequent types of defects and apply the Six Sigma method using the DMAIC (Define, Measure, Analyze, Improve, Control) approach. Data were collected through direct observation, interviews, and production documentation from January to December 2024. The findings reveal that uneven welding and incorrect dimensions are the most common defects. Root causes include human factors, non-standardized methods, machine conditions, and the working environment. Improvements were carried out through SOP development, technical training, measuring tool calibration scheduling, and workflow reorganization. Post-implementation evaluation showed a 52.6% decrease in defective products, an increase in sigma level from 3.41 to 4.10, and a 10% boost in production efficiency. The DMAIC approach has proven effective in enhancing product quality and achieving a more controlled and standardized production process.
Analisis Efektivitas Mesin pada Proses Produksi Cryogenic Pipe Shoe di PT Binder Indonesia Menggunakan Metode Overall Equipment Effectiveness (OEE) Simarmata, Leo Tubagus; Widya, Adi Rusdi; Prasetya, Dwi Indra
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 4 (2025): October
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i4.50527

Abstract

This study analyzes machine effectiveness in Cryogenic Pipe Shoe production at PT Binder Indonesia using the Overall Equipment Effectiveness (OEE) method. Data were collected through observation, interviews, documentation, and literature review between April and June 2024. Results show OEE improved from 86.8% to 92.1%, surpassing the JIPM standard (85%). The main issue reducing effectiveness was downtime from technical failures, particularly in availability and performance. Root cause analysis revealed gaps in preventive maintenance, operator self-inspection skills, and post-maintenance quality control. The study recommends systematic preventive maintenance scheduling, operator training, and stronger quality control to enhance productivity and minimize delivery delays.
Co-Authors Adnan, Haidar Bustomi Agus Suwarno, Agus Akbar, Ikbal Amin Solihin, Amin Anggara, Muhammad Hatta Ari Antika Zahrotul Kamalia Efendi L, Rudi Febrinasari, Tantry Hidayat, Ade Nurul Ikhsan Romli Intani, Arvita Emarilis Irawan, Teddy Kenedy, John Maghfur, Abdullah Maulidani, Bagas Caesar Muhamad Yusup Nawangsih, Ismasari Nida An Khofiyah Nurhidayanti, Nisa Prasetya, Dwi Indra Putra, Fibi Eko Putra, Ramadhani Cahyono Putri, Nicky Rahardjo, Sugeng Budi Ramdan, Mohamad Fatur Sari, Putri Anggun Simarmata, Leo Tubagus Siti Rahayu Sulaeman, Asep Arwan Supriyanti Supriyanti Supriyati Supriyati . Tri Ngudi Wiyatno Yuliani, Opie Oktavia Zahra, Astri