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Journal : Toba: Journal of Tourism, Hospitality, and Destination

Pengaruh Online Reviews di Tripadvisor terhadap Minat Beli pada Hotel Zuri Express Jimbaran Bali I Putu Bagus Rama Wira Saputra; Ni Made Suastini; Clearesta Adinda
TOBA: Journal of Tourism, Hospitality, and Destination Vol. 3 No. 3 (2024): August 2024
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/toba.v3i3.4050

Abstract

This research aimed at investigate the decline in purchasing interest at the Zuri Express Jimbaran Bali Hotel in early 2024, primarily due to a decrease in visits to the hotel's website. The study uses data collection techniques such as documentation and questionnaires, including searches on Tripadvisor and other online review platforms. The analysis approach includes quantitative descriptive, classical assumption tests, multiple linear regression, F test, t test, and coefficient of determination. The findings reveal that purchase interest at the hotel is significantly influenced by review quality, consistency, quantity, and recency, with review quality, consistency, and quantity having a positive and significant effect. However, review recency does not significantly influence purchase interest. The study highlights the importance of online reviews in influencing consumer behavior and purchasing decisions.
Pengaruh Promosi melalui Instagram terhadap Minat Beli di Alila Ubud Ayu Gania Pradyumna; Ni Made Suastini; Clearesta Adinda
TOBA: Journal of Tourism, Hospitality, and Destination Vol. 3 No. 3 (2024): August 2024
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/toba.v3i3.4053

Abstract

The lodging industry is as of now creating, which has made competition between inns, making it fundamental to supply techniques that can increment tourists' buying intrigued. This ponder points to decide the impact of advancements by means of Instagram on obtaining intrigued at Alila Ubud. The sort of think about utilized is quantitative information. Information collection was carried out by conveying surveys employing a Likert scale with 12 articulation things. The populace of this think about is domestic and outside visitors who know Alila Ubud, conjointly Alila Ubud's Instagram supporters, numbering 45,200. This consider delivered a test decided utilizing the Slovin equation with a add up to of 100 respondents. This think about appears that advancement through Instagram (X) contains a positive or noteworthy impact on Buy Intrigued (Y) at Alila Ubud. Promotion by means of Instagram has very a huge commitment in impacting buying intrigued as much as 57.7% is still within the direct category, at that point the remaining 42.3% impacts other viewpoints that have not been investigated in this ponder such as item quality, brand, cost, and so on
Pengaruh Harga Kamar dan Kualitas Pelayanan terhadap Keputusan Menginap di Westin Resort & Spa Ubud, Bali Ni Wayan Cittin Atiramaniya; Ni Made Suastini; Nyoman Gede Mas Wiartha
TOBA: Journal of Tourism, Hospitality, and Destination Vol. 3 No. 3 (2024): August 2024
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/toba.v3i3.4060

Abstract

This study aims to determine the influence of room price and service quality on the decision to stay at The Westin Resort & Spa Ubud, Bali. The population of this study comprises individuals who stayed at The Westin Resort & Spa Ubud, Bali, in the last month up to March, totaling 1250 people, with a sample size determined using simple random sampling technique amounting to 93 samples. Data collection method involved questionnaires analyzed using multiple linear regression analysis. The data analysis results show that room price and service quality have a positive and significant influence on the decision to stay. The regression value obtained is F-statistic of 36.852, which is greater than the critical F-value of 2.70. The strength of the relationship between Room Price (X1) and Service Quality (X2) as independent variables in this study with the percentage of Stay Decision as the dependent variable is 0.871. This indicates a very strong and positive relationship between the independent variables and the dependent variable. The magnitude of the influence of room price and service quality on the decision to stay is 75.8%. Recommendations from the researcher include enhancing room price strategies to compete with nearby hotels. Additionally, management should consider aligning prices with room quality to improve guest stay decisions. For future research, it is suggested to investigate other factors influencing stay decisions such as location, promotions, and advertising