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Journal : Jurnal Sains Dan Teknologi (SAINTEKBU)

A Problem of Information System Integration At a University in Indonesia Ulya, Dzakiya Ishmatul; Khair, Ashabu; Amrozi, Yusuf
SAINTEKBU Vol. 14 No. 02 (2022): Vol. 14 No. 02 August 2022
Publisher : KH. A. Wahab Hasbullah University

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Abstract

Almost all higher education information systems in Indonesia have experienced a problem. The challenge of university data management systems is how to integrate data subsystems in the university's internal environment. This can hinder the process of continuing the university's services. Higher education information systems usually include academic, financial, teaching staff, and graduate information systems. Not all universities have integrated the information system sub-sub. As a result, data duplication and data are out of sync. Data is essential in universities because every year, universities have to manage the data of thousands of students. For this reason, an integrated higher education information system is needed. The research method used in this article is a qualitative descriptive method by describing the facts that occurred. The author uses data collection techniques to study literature by looking for relevant and reliable references. After the authorities were collected, the writer analyzed the data qualitatively. At the end of this article, the author provides a solution to integrate higher education information systems.
Evaluation of The Quality of Gojek Online Transportation Driver Services Based on Customer Satisfaction Level in The City of Surabaya Adilah, Fira; Al Fatih, Muhammad; Ahmed Muse, Abdurrahim; Amrozi, Yusuf
SAINTEKBU Vol. 16 No. 01 (2024): Vol. 16 No. 01 January 2024
Publisher : KH. A. Wahab Hasbullah University

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

In the city of Surabaya, the use of online transportation applications is increasing and has become one of the popular transportation options. With the increase in public interest in the use of online transportation, various companies are competing with each other to further innovate in the process of developing online transportation applications. PT. Go-Jek Indonesia is one of the online motorcycle taxi companies that claims to be able to provide practical and fast services in the midst of congestion problems faced by people in several cities. This study aims to evaluate the quality of Gojek online transportation driver services based on the level of customer satisfaction in the city of Surabaya. The method used in this study uses a qualitative method. The data collection techniques carried out in this study used interview techniques and document studies. From the results of interviews and document studies in this study, it can be concluded that the service provided by Gojek drivers to passengers is of good quality so that it provides satisfaction to customers as expected. Although some of them said they were satisfied with the service that had been provided by the driver, there were still some improvements that needed to be made and improved for the performance of the Gojek company in order to improve or improve the company's brand image.
A Problem of Information System Integration At a University in Indonesia Ulya, Dzakiya Ishmatul; Khair, Ashabu; Amrozi, Yusuf
SAINTEKBU Vol. 14 No. 02 (2022): Vol. 14 No. 02 August 2022
Publisher : KH. A. Wahab Hasbullah University

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Almost all higher education information systems in Indonesia have experienced a problem. The challenge of university data management systems is how to integrate data subsystems in the university's internal environment. This can hinder the process of continuing the university's services. Higher education information systems usually include academic, financial, teaching staff, and graduate information systems. Not all universities have integrated the information system sub-sub. As a result, data duplication and data are out of sync. Data is essential in universities because every year, universities have to manage the data of thousands of students. For this reason, an integrated higher education information system is needed. The research method used in this article is a qualitative descriptive method by describing the facts that occurred. The author uses data collection techniques to study literature by looking for relevant and reliable references. After the authorities were collected, the writer analyzed the data qualitatively. At the end of this article, the author provides a solution to integrate higher education information systems.
Evaluation of The Quality of Gojek Online Transportation Driver Services Based on Customer Satisfaction Level in The City of Surabaya Adilah, Fira; Al Fatih, Muhammad; Ahmed Muse, Abdurrahim; Amrozi, Yusuf
SAINTEKBU Vol. 16 No. 01 (2024): Vol. 16 No. 01 January 2024
Publisher : KH. A. Wahab Hasbullah University

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

In the city of Surabaya, the use of online transportation applications is increasing and has become one of the popular transportation options. With the increase in public interest in the use of online transportation, various companies are competing with each other to further innovate in the process of developing online transportation applications. PT. Go-Jek Indonesia is one of the online motorcycle taxi companies that claims to be able to provide practical and fast services in the midst of congestion problems faced by people in several cities. This study aims to evaluate the quality of Gojek online transportation driver services based on the level of customer satisfaction in the city of Surabaya. The method used in this study uses a qualitative method. The data collection techniques carried out in this study used interview techniques and document studies. From the results of interviews and document studies in this study, it can be concluded that the service provided by Gojek drivers to passengers is of good quality so that it provides satisfaction to customers as expected. Although some of them said they were satisfied with the service that had been provided by the driver, there were still some improvements that needed to be made and improved for the performance of the Gojek company in order to improve or improve the company's brand image.
Co-Authors 'Abidah, Ika Nuril A., Faris Muslihul Abdillah Arafat Abdillah Arafat Achmad Fatchi Achmad Fauzi Saputra Achmad Habib Arrosyid Adilah, Fira Aditya Dwi Bachtiar Agda Yafi Farhandi Agung Susilo Agung Susilo Agus Stiawan Ahmad Ghozi Darmawan Ahmad Mufarikh Firmansyah Ahmad Rizal Fatoni Ahmed Muse, Abdurrahim Ailsa Aurellia Aini Nurul aji Bramasta Aldi Bagus Prasetya, Ahmad Alfan Nasrullah Alfiyo Rahmat Hidayat Alvin Kurnia Rahmansyah Amalia Salsabila Ariyanto Amalia Salsabila Ariyanto Amelia, Dina Nur Amin, Faris Muslihul Ana Rohmah zaidah Andhy Permadi, Andhy Andrian Meyhta Ferdiansyah angelina putri maharani Anna Retno Indrawati Annasia Oktaviana Fauzi Arifin, Rahmat Fadli arista Qiyamullailiy Arista Qiyamullailiy Arrosyid, Achmad Habib Arya Bimantoro Asiqotul Khusniyah Aslihatul Millah Athalia Diah Rizqullah Athifa, Charisa Najma Audi Cahya Lucky Ramadhan Aulia, Latifa Riska Aurellia, Ailsa Baharuddin, Harun Bakti, Satria Wira Bimantoro, Arya Charisa Najma Athifa Darmawati, Marchela Putri Dea Nur Zuraida Dea Nur Zuraidah Dea Nur zuraidah Devinta Nurul Fitriana Dian Yuliati Diana Sava Salsabila Dwi Rolliawati Elfa Cornelia Ervina Anggraeni Fadhila, Zahra Nur Fardan Zamakhsyari Fedora Helau Nana Ferdiansyah, Andrian Meyhta Fikri, Hadziq Raisyan Firmansyah, Ryan Hadi Hafid Ramadhan Hamdani, Mufty Ali Hanafi Adi Putranto Harun Baharuddin Heru Haryono Hikmah Rossyta Virgiannada Husna, Anisa Nuha Ifan Setyowinarno ILHAM Ilham Ilham Indri Sudanawati Rozas Intan Novi Astutik Irawan Syaifulloh Izatun Nihayah Izza, El - Nikmatul Jeffri Dian Asmoro K, RR. Dalilati Nabilah Kamal Abdul Aziz Karimatuz Zahrah Firdausi Karunia, Wilis Arum Kemal al-Izzi, Ahmad Khair, Ashabu Khoirun Nadiya Khusniyah, Asiqotul Kusuma, Zulfa Hady Lafirda, Niar Ismi Lailatul Muniroh laily Ainuriyah lani mufadilah Laylatul Rahmah Luqman Hakim M. Nur Syafrizal M. Ryan Richul Firdaus M.Hanif Miqdad G Maharani, Angelina Putri Mar'atus Sholikhatun Nisa Mastuti, Windari Tri Maulana, Muchammad Fariq Milad, Khusnu Milad, M Khusnu Milad, M. Khusnu Milad, M.Khusnu Milad, Mohammad Khusnu Milad, Mohmammad Khusnu Mochamad Adam Aliansyah Moh Khusnul Mubarak Moh Wafiyul Ahdi Mokhamad Iqbal Maulana Mubarak, M Khusnul Muchammad Fariq Maulana mufadilah, lani Muhammad Al Fatih Muhammad AL Fatih Muhammad Andik Izzudin Muhammad Doni Febrian Muhammad Fajar Apriyadi Muhammad Ikhsan Arizal Muhammad Rifqi Naufal Irsyad Muhammad Rizalul Wakhid Muhammad Rizalul Wakhid Muhammad Rizqi Nur Mujib Ridwan Munadhiroh, Zuyinatul Munaroh, Lailatul Munawwir Abdullah Murni Puspita, Safriya Nabilah, Aulia Nabilatur Rahma Nandasari, Silvia Niken Ayu Setifani Nila Choirun Nisa Niswatin Nadifah Maghfiroh Ni’matus Shofiyah Novia Rahma Nur Diana Fahma Salsabila Nur Diana Fahma Salsabila Nur Illah, Aina Nur Isnaini Nur Isnaini, Nur Nur Novianto Nurdian, Risky Agung Nurivan Rizky Nurivan Rizky Nurrachman Fadillah, Syaifu One Thowimma Pramesti, Wanda Alifiyah Prasasti Karunia Farista Ananto Putra Umamul Musthofa Putra, Arya Adi Pratama Putra, Irkhamnawan Dikmanta Putra, M. Naufal Rizqullah Kesih S. Putri Roro Andini Qushoyyi Bondan Prakoso Rahayu, Indah Mustika Rahman, Krisnayana Gumelar Rahmansyah, Alvin Kurnia Rasyid, Rafi Kemal Rifaldi, Moch. Ramzy Rikza Ramadhan Rikza Ramadhan Risky Nurdian Rozzika, Cholifatur Rubby Harris Ryan Hadi Firmansyah Sajda, Jihan Rabbani Salwa Puspitasari Samudra, M Aryo Sarah Wijayanti Sarah Silvia Nandasari Stiawan, Agus Syafrina Dyah Kusuma Wardani Tandra, Afiqo Ilman Dinan Taufik Hidayat Taufik Tazkia Shabrina Az-Zahra Tiara Melati Putri Wiryawanto Trisha Aida Syahputri Ulya, Dzakiya Ishmatul Vela Maghfiroh Wilis Arum Karunia Yahya, Muhaimin Zahra, Awanda Fitya Zamakhsyari, Fardan Zuraidah, Dea Nur Zuyinatul Munadhiroh