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All Journal Folia Medica Indonesiana Journal Of Vocational Health Studies Journal Health & Science : Gorontalo Journal Health and Science Community JURNAL MUTIARA KESEHATAN MASYARAKAT Jurnal Kesehatan Masyarakat dan Lingkungan Hidup Jurnal Ners Jurnal Scientia Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences International Journal Of Science, Technology & Management (IJSTM) Archives of The Medicine and Case Reports Jurnal EduHealth Jurnal Ekonomi INTERNATIONAL JOURNAL OF CULTURAL AND SOCIAL SCIENCE Jurnal Multidisiplin Madani (MUDIMA) JUMANTIK (Jurnal Ilmiah Penelitian Kesehatan) International Journal of Health and Pharmaceutical (IJHP) Jurnal An-Najat: Jurnal Ilmu Farmasi dan Kesehatan Proceeding International Conference Of Innovation Science, Technology, Education, Children And Health Proceeding International Conference Of Innovation Science, Technology, Education, Children And Health
Ermi Girsang
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Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Library & Information Science Mathematics Mechanical Engineering Medicine & Pharmacology Nursing Public Health Social Sciences Transportation Veterinary Other

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Journal : Jurnal Ekonomi

 1 
An analysis of the effect quality patient satisfaction services in hospital inpatient installation Aek Canopan area Ayu Hasanah Panjaitan; Ermi Girsang; Maya Sari Mutia
Jurnal Ekonomi Vol. 13 No. 01 (2024): Jurnal Ekonomi, Edition January - March 2024
Publisher : SEAN Institute

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Abstract

With the increasing number of hospitals, each hospital must have its strategy to persuade patients to want to use the hospital's services, one way is by improving the quality of service. This paper describes a quality of services provided is one of the factors for patients to choose a place for treatment. In the health industry, service quality is very important in attracting patients' interest in using the health services offered to increase patient satisfaction. Apart from that, hospitals must also maximize their marketing mix strategy, which is a strategy that includes several elements, namely product, price, promotion, location, people, physical evidence, and process. All elements must be maximized to obtain optimal results. Simultaneously or together, service quality with the dimensions of responsiveness, empathy, and tangible influence patient satisfaction in Class I, II, and II Inpatient Installations at Aek Kanopan Regional General Hospital. Simultaneously or together, the marketing mix with dimensions, namely type of service, service location, promotion, health personnel, physical appearance, service process, and hospital performance, each influences patient satisfaction in Class I, II, II Hospital Inpatient Installations General Aek Kanopan Region, while the dimensions of reliability and assurance have no effect.
An analysis of the role health personnel, health facilities and family support in increasing pregnant women's interest in antenatal care visits at Kuta Alam health centre Winda Tri Mutia; Ermi Girsang; Sri Lestari Ramadhani Nasution
Jurnal Ekonomi Vol. 13 No. 01 (2024): Jurnal Ekonomi, Edition January - March 2024
Publisher : SEAN Institute

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Abstract

Antenatal Care is one of the pillars supporting safe motherhood in efforts to reduce maternal and fetal morbidity and mortality. WHO estimates that 500,000 pregnant women die from pregnancy-related complications. There are factors that can influence Antenatal Care visits, including the role of health workers and family support. This study aims to analyze the role of health workers and family support in increasing pregnant women's interest in antenatal care visits at the Kuta Alam Community Health Center. This type of research is quantitative analysis using a cross sectional design. The population in this study is mothers who have given birth and had babies during the period September 2020-September 2023, totaling 250 respondents. The results obtained were significant (p=0.002) and there was a relationship between Health Facilities and Antenatal Care visits. The results obtained were significant (p=0.001) and the variables that had an influence in increasing pregnant women's interest in ANC visits at the Kuta Alam Community Health Center were the Health Facilities variable with p value 0.001, OR = 9.333 (95% CI = 3.085) meaning that respondents who stated health facilities had 9.333 times the odds compared to respondents who stated health workers were provided with a B coefficient value of 2.413.
Co-Authors Akmalul Habib Damanik Ali Nafiah Nasution Alvin Abrar Harahap Analita Khoironissa Anita Merry Cisca Arie - Vonikartika Asri Widiya Sitompul Asyrun Alkhairi Lubis Ayu Hasanah Panjaitan Benedictus Juve Bethania Nadi Ida Febrina Siagian Chiuman, Linda Clinton Antony Depi Yunaspi Dewi Dewi Sri Rezeki DIAN MELANI Diana Agustina Ritonga Dirgantara, Oscar Disti Amanda Putri Djohan Djohan Erisman Hondro Eva Kristina Pelawi Fioni Fioni Firdha Muharraran Ginting, Chrismis Novalinda Gusbakti Gusbakti Hanjaya hardiansyah siregar Ibnu Rushd Irfan Aulia Jeri Yuliansyah Liani Br Ginting M. Ridho Fitra Alamsya Mangatas Silaen Maria Seri Arihta Marlinang I. Silalahi Martin Loodwyck Simanjuntak Maya Sari Mutia Muhammad Agus Muljanto Muhammad Insan Andika Muhammad Nawal Hasya Muna Soraya Putri Nadia Zenni Andari Nasution, Ali Napiah Nasution, Sri Lestari Ramadhani Primanita Novi Andriati Putri Satriani Dachi Rakhmat Akbar Dinur Ramadhan Efendi Rapael Ginting Redo Widhio Mahatvavirya Ria Hartaty S. Shelly Hazlina Hararap Saprilliani . Sindy Zelvia SITI AMINAH Sri Lestari Nasution Sri Lestari Ramadhan Sri Lestari Ramadhani Sri Lestari Ramadhani Nasution Sri Ramadhani Nasution Syaifullah Syaifullah Tan Suyono Tommy Adhi Wijaya Vijay Dhillon Waoziduhu Ndruru Welly Ria Utami Lubis Widya Pasca Amir Widyaningsih Oentari Widyaningsih Oentari Winda Tri Mutia Wulan Dhari Yuliani Yuliani Zsa Zsa Ranty Bianca Saragih