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Journal : Jurnal Teknologi dan Manajemen Informatika

PENGARUH KUALITAS SISTEM, KUALITAS INFORMASI, KUALITAS LAYANAN, TERHADAP KEPUASAN PENGGUNA SISTEM INFORMASI AKADEMIK UNIVERSITAS MERDEKA MALANG Listanto Tri Utomo; Yusaq Tomo Ardianto; Nanik Sisharini
Jurnal Teknologi dan Manajemen Informatika Vol 3, No 2 (2017): Juli 2017
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jtmi.v3i2.1425

Abstract

The aims of this article are making explanation on any variables introduced by DeLone and McLean (2003), such as system quality, information quality, service quality, individual impact organization impact, and net benefit. These variables were implemented to the academic information system (SIAKAD) in Universitas Merdeka Malang. By quantitative research, the impact of these variables to the users satisfication will be known. And also, what variable be a most affecting in this system.DOI: https://doi.org/10.26905/jtmi.v3i2.1425
Kualitas Informasi Sebagai Penghubung Antara Kualitas Sistem Terhadap Kepuasan Pengguna: Study Core Banking System Pada BPR Hendry Yudha Pratama; Dwi Arman Prasetya; Yusaq Tomo Ardianto
Jurnal Teknologi dan Manajemen Informatika Vol 5, No 2 (2019): Desember 2019
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jtmi.v5i2.3648

Abstract

Penelitian ini bertujuan untuk menganalisis dan menjelaskan tiga variabel yaitu kualitas sistem, kualitas informasi, dan kepuasan pengguna. Pengaruh kualitas informasi sebagai mediasi dari kualitas sistem terhadap kepuasan pengguna Core Banking System (CBS) pada Bank Perkreditan Rakyat (BPR). Selain itu, penelitian ini juga bertujuan untuk menganalisis dan menjelaskan pengaruh langsung antara kualitas sistem terhadap kepuasan pengguna CBS. Responden adalah karyawan BPR sebagai pengguna CBS bernama Assist-BPR.NET di wilayah Malang. Populasi dalam penelitian ini adalah 50 karyawan bagian operasional dari 10 BPR di Malang yang menggunakan CBS Assist-BPR.NET. Metode pengumpulan data yang digunakan adalah sensus dengan menggunakan seluruh jumlah populasi sebagai sampel. Teknik analisis menggunakan Teknik regresi linier dengan metode analisis jalur. Hasil penelitian menunjukkan bahwa kualitas informasi sebagai variabel mediasi dapat memediasi variabel kualitas sistem terhadap kepuasan pengguna.DOI: https://doi.org/10.26905/jtmi.v5i2.3648
UTAUT Model Implementation On User Behavior In Use Of Information Technology Aan Nehru Awanto; Yusaq Tomo Ardianto; Dwi Arman Prasetya
Jurnal Teknologi dan Manajemen Informatika Vol 6, No 1 (2020): Juni 2020
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jtmi.v6i1.4156

Abstract

Purpose analyze and retest the technology use and acceptance model proposed by Venkatesh et al. (2003) where there are four main variables that affect user intention and user behavior in using information technology. Methodology this study uses a quantitative method, and data obtained using questionnaires. Sampling uses survey techniques with a total sample of 50 employees of the Tourism and Culture Office of Malang Regency. The analysis technique in processing data uses the SPSS program. Research findings this study shows that in the technology acceptance model, user intention and user behavior can be influenced by four variables such as performance, effort, social influence, and supporting conditions. DOI: https://doi.org/10.26905/jtmi.v6i1.4156
System Quality dan Information Quality terhadap Kinerja Pegawai melalui User Satisfaction menggunakan SIPD di Dinas Ketahanan Pangan dan Pertanian Kota Madiun Kusuma, Firdaus Miftakh; Ardianto, Yusaq Tomo; Prasetya, Dwi Arman
Jurnal Teknologi dan Manajemen Informatika Vol. 8 No. 1 (2022): Juni 2022
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jtmi.v8i1.6739

Abstract

The Regional Government Information System (SIPD in Bahasa) is a management information system that is used to administer, document, and process regional development data into information. It serves to make decisions, and policies and build a unified database. The data is integrated from district/city, provincial and national levels. This study uses path analysis with a total sample of 43 employees. In the research, the coefficient value of the System Quality variable on User Satisfaction has a direct effect of 0.414. The Information Quality variable on User Satisfaction has a direct effect of 0.352. The System Quality variable on Employee Performance has a direct influence of 0.229. The variable Information Quality on Employee Performance has a direct effect of 0.449. Furthermore, the influence of System Quality on Employee Performance through User Satisfaction has an indirect effect of 0.186 with a total amount of 0.415. The influence of Information Quality on Employee Performance through User Satisfaction has an indirect effect of 0.158 with a total amount of 0.610.
Pengaruh Kualitas Sistem Informasi Sumber Daya Manusia, Pelatihan dan Pengembangan terhadap Kinerja Karyawan melalui Disiplin Kerja pada PT. Era Mulia Abadi Sejahtera Sholikah, Hesti; Ardianto, Yusaq Tomo; Prasetya, Dwi Arman
Jurnal Teknologi dan Manajemen Informatika Vol. 8 No. 2 (2022): Desember 2022
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jtmi.v8i2.8239

Abstract

The aims of this study is to analyze the effect of the quality of human resource information systems, training and development, and work discipline on employee performance. The technique of analysis uses a linear regression analysis. The population of this sample was 116 workers. The findings have shown the quality of human resource information systems and training and development will enhance the discipline of work. This ensures that the quality of human resource systems accompanied by the seriousness of the workers in training and development will strengthen work discipline. Therefore, the quality of human resource information systems and training & development will enhance the employee performance. Moreover, the work discipline mediates the impact of the quality of human resources information system as well as training and development on employee performance.
Analisis Pengaruh Kualitas Sistem, Kualitas Informasi dan Kualitas Layanan Platform Pembelajaran Daring terhadap Kepuasan Pengguna Firdaus, Nur Muhammad; Ardianto, Yusaq Tomo; Sisharini, Nanik
Jurnal Teknologi dan Manajemen Informatika Vol. 10 No. 1 (2024): Juni 2024
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jtmi.v10i1.12294

Abstract

In the digital age, the shift from sliding learning to online learning has become a must, which forces educational institutions and pupils to adapt to the dynamics of technology. Using the Zoom Meeting online learning system as one of the learning media, it shows how important technology is in organizing learning to be more accessible and flexible. Students can easily attend online lectures or seminars anytime and anywhere. The selection of samples is done using purposive sampling, by selecting samples based on certain criteria that are already defined, namely active students of the Master of Management at Merdeka Malang University who use the Zoom Meeting application as a platform to learn online, as many as 115 respondents. The study collected data by sending questionnaires to respondents through Google Forms. The data was analyzed through three different approaches: descriptive analysis, classical assumptions, and double linear regression. The results showed that the three variables, namely system quality, information quality, and service quality, have an impact on the satisfaction of Zoom users. Among the three, the quality of service was found to have the greatest impact on improving user satisfaction.