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Journal : Lex Publica

Legal Risks in Co-Working Spaces and Consumer Protection Challenges in Custody Agreements and Cybersecurity Duana, Amelia Firdausa; Sihombing, Septian Oloan; Ashari, Ashari; Hetiyasari, Hetiyasari
Lex Publica Vol. 11 No. 2 (2024)
Publisher : APPTHI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58829/lp.11.2.2024.277

Abstract

This study examines the legal challenges and gaps in consumer protection related to custody agreements in co-working spaces in Indonesia. With the growing popularity of co-working spaces, consumers face significant issues such as the burden of proof in cases of lost or stolen items, unreasonably low compensation limits, and a lack of awareness about their legal rights. Existing legal frameworks, including Law No. 8/1999 on Consumer Protection (UUPK) and the Indonesian Civil Code (KUHPerdata), provide basic consumer rights but fail to address emerging risks such as cybersecurity threats, data protection, and complex service contracts in the co-working space context. Through a normative legal research methodology, this study analyzes the adequacy of current laws and proposes specific reforms to enhance consumer protection. It recommends updates to the UUPK, including clear guidelines on physical and digital security, consumer contract transparency, and liability for loss or damage, particularly concerning digital goods. The study also suggests strengthening dispute resolution mechanisms, incorporating modern technologies like biometric identification and blockchain for improved security and transparency, and establishing industry-wide standards. Lastly, it emphasizes the importance of consumer education and advocacy to ensure that users are aware of their rights. By implementing these recommendations, Indonesia can ensure a more secure and equitable co-working space environment.
Co-Authors 'Aini, Ninin Nun A. Octamaya Tenri Awaru A. Tirmidzi Aan Wilhan Juliatmaja Abd Rahman Abdul Aziz Achmad Fauzan, Achmad AD. Basniwati Adhari, Muhamad Arya Agung Setiawan agung setiawan Agusman, Yudi Agusriyadin, Agusriyadin Ahmad Saeful Rochman Ahmad Tafsir, Ahmad Ahmadin Ahmadin Amalia, Riska Ari Amru Almu’tasim Ana, Hotik Anang Budi Cahyono Aprilia Whetyningtyas Ari Amalia, Riska Arruan Bulawan, Juniaty Arumsari, Nurul Rizka Asmawati Asmawati Awaludin, Ahmad Wahyu Bariroh, Hurril Bistari Dedi Wahyudi Dewaldi, Dewaldi Duana, Amelia Firdausa Fadly Usman Gibran, Rabbani Muhammad Helviani, Helviani Heru Setiawan, Heru Setiawan hetiyasari, hetiyasari Ida Surya Ihya Mubarok, Ihya Mubarok Ilhamda, Rofi Firdan Imran Imran Inges Sukma Fatimah Putri Irwan, Muhamad Kartomo, Kartomo Khairul Umam Khan, Naseer A KHOIRUL ANWAR Kusmadi, Moh Ery Kusworo, Zulfikar Aji La Mpia Lestari, Ade Tuti Lubis, Guntur Abdul Fattah M. Ridwan Said Ahmad Maulana Nur Kholis Mifta Alfiyana Nashihah Moch Natsir Mahmud Muhamad Ahsanu Muhtap, Alfansa Ali MUSLIHUN MUSLIHUN Muslihun Muslihun Najamuddin Najamuddin Najamuddin Najamuddin, Najamuddin Ngazizah, Nur Nurfitri, Septiani Nursalam Nursalam Obi Kasmin, Muh. Paramitha, Dyan Patih Kushartawan Pravitasari, Deria Purnama, Shilmy Putri, Syifa Amalia Rachman Maulana Kafrawi Rahmadani Rahmadani Rahmat Hidayat Rahmawati, Rahmawati Ramadhani, A. Murya Reskiawan, Muh Miftahul Nurul Rezki Nurfyanti Safei Safei Saifuddin Saifuddin Sapto Nisworo Sembiring, Rinawati Shofarina, Larash Sihombing, Septian Oloan Silvia Rismawati Siti Khoiriyah Sri Mulyani Suherni, Aas Sulaiman, Dede Suryaningrat, Suryaningrat Tamrin, Sopian Torro, Supriadi Tri Utami Ula, Ladaiki Hasanatul Uun Yuliatinupus w Suhaeb, Firdaus Wahyuni, Nengsih Sri Wardani, Erna Waridin Zakariyah Zakariyah Zakariyah Zakariyah