Claim Missing Document
Check
Articles

Found 3 Documents
Search
Journal : Journal of E-business and Management Science

Analysis of The Influence of Perceptions of Price and Service Quality on Consumer Satisfaction in Modern Retail Anwar, Moh. Nuril; Imeliyanti, Eka; Indrawati, Dwi Risqiani; winanti, winanti; Goestjahjanti, Francisca Sestri; Singgih, Eman; Farhan, Akhmad; Sopyan, Dedi; Mendrofa, Yeremia; Hasna, Shofwatun
Journal of E-business and Management Science Vol. 2 No. 1 (2024): Juni 2024
Publisher : PT. BERBAGI TEKNOLOGI SEMESTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61098/jems.v2i1.143

Abstract

This research aims to determine the impact of price perceptions and service quality on consumer satisfaction in the context of modern retail business. The method used is a quantitative method, with a population of modern retail customers with a sample of 60 people in some modern retail customers and a sampling technique using the Slovin formula through questionnaire data with a Likert scale. Research refers to the perception that price has an influence of 70.4%, which has the strongest effect on consumer satisfaction and the remaining 29.6% comes from other factors. Then service quality also has an influence of 67.9% on consumer satisfaction and the remaining 32.1% comes from other factors. Then the 2 influences between price perception and service quality have an influence of 74.0% on consumer satisfaction and the remaining 26.0% comes from other factors. Based on the results of the analysis of the data that has been studied, it can be concluded that (1) price perception has a significant effect on consumer satisfaction which can be seen from t count > t table (13.074 > 2.00247). (2) service quality has a significant effect on consumer satisfaction which can be seen from t count > t table (11.077 > 2.00247). And (3) there is a significant influence between service quality and price perception on consumer satisfaction. It can be seen from the results that f count > f table, namely 100.298 > 3.16. Service quality and price perception have a significant positive influence on increasing consumer satisfaction at Modern Retails. The aim of this research study is to reveal the relationship between price perceptions, service quality and consumer satisfaction in modern retail, with achievemen
The Analysis of The Influence of Work Motivation Level and Work Environment Conditions on Employee Performance RAHMAT AGUSTIAN, WAHID; Mawarida, Apriliani; Hermawati, Lusi; Winanti; Farhan, Akhmad; Mendrofa, Yeremia; Singgih, Eman; Sopyan, Dedi; Sestri Goetjahjanti, Francisca; Hasna, Shofwatun
Journal of E-business and Management Science Vol. 2 No. 2 (2024): Desember 2024
Publisher : PT. BERBAGI TEKNOLOGI SEMESTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61098/jems.v2i2.152

Abstract

Low work motivation and non-conducive work environment often occur in various companies. Low motivation due to poor work system, compensation and work climate. This study aims to determine the effect of work motivation and work environment on employee performance at PT Surya Shueen Yueh Industry, which became the population and sample in this study were all employees with a sample of 60 people. The data used is primary data by distributing questionnaires. Data processing techniques through validity, reliability, normality, multicollinearity, heteroscedasticity, correlation coefficient and multiple regression tests. Based on the results of the study, work motivation and work environment partially affect employee performance. Simultaneously, work motivation and work environment also have a positive effect on employee performance. The contribution of this research is that it is hoped that the company can properly maintain the needs of employees in the company, this form of maintenance can be in the form of providing compensation according to the rules, health facilities, vacations, bonuses and other facilities. So that employees will feel at home to stay in the company and can work enthusiastically so that company targets can be achieved.
Analysis of Return on Asset, Return on Equity and Earnings Per Share on Stock Prices in Banking Sector Companies in 2019-2023 Imeliyanti, Eka; Indrawati, Dwi Rizqiani; Anwar, Moh Nuril; winanti, winanti; Goestjahjanti, Francisca Sestri; Sopyan, Dedi; Hasna, Shoftwatun; Singgih, Eman; Farhan, Akhmad
Journal of E-business and Management Science Vol. 2 No. 1 (2024): Juni 2024
Publisher : PT. BERBAGI TEKNOLOGI SEMESTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61098/jems.v2i1.153

Abstract

The investment trend in Indonesia is starting to increase, making many people want to try to start investing, but if this desire is not based on understanding it will lead to high risks. This research aims to determine the factors that can influence the movement of share prices, especially fundamental analysis, namely analysing financial reports to determine the financial performance of companies in the banking sector that have high market capitalization in Indonesia. By measuring Return on Assets (ROA), Return on Equity (ROE) and Earning Per Share (EPS), whether the variables in this research influence stock market prices. By using SPSS to process data and produce conclusions. Based on the results of this research, it is stated that the variables X1 (ROA) and X3 (EPS) have a partially significant effect on share prices, in contrast to the variable So, prospective investors who want to start investing should look at the company's financial reports first, especially analysing the assets, net profit and profits generated by the company