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All Journal ANTHROPOS: JURNAL ANTROPOLOGI SOSIAL DAN BUDAYA (JOURNAL OF SOCIAL AND CULTURAL ANTHROPOLOGY) Dia: Jurnal Administrasi Publik Cosmogov: Jurnal Ilmu Pemerintahan JWP (Jurnal Wacana Politik) Ganaya: Jurnal Ilmu Sosial dan Humaniora Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan Journal of Public Administration and Local Governance Moderat Dinasti International Journal of Education Management and Social Science Khazanah Sosial Academia Praja : Jurnal Ilmu Politik, Pemerintahan dan Administrasi Publik Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Journal of Contemporary Governance and Public Policy Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Journal of Law, Poliitic and Humanities Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Politik Indonesia: Indonesian Political Science Review
Nandang Alamsah Deliarnoor
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Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Journal : JWP (Jurnal Wacana Politik)

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SRIKANDI AND INDONESIA’S E-GOVERNMENT POLICY: SYSTEM RELIABILITY AND THE CRUCIAL ROLE OF POLITICAL COMMITMENT Zakaria, Tubagus Zaki; Deliarnoor, Nandang Alamsah; Sukarno, Dedi
JWP (Jurnal Wacana Politik) Vol 10, No 1 (2025): JWP (Jurnal Wacana Politik) January
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jwp.v10i1.57854

Abstract

This study examines the implementation of the SRIKANDI e-government policy in Indonesia, focusing on six critical elements: information exchange, information security, citizen engagement, human resources, inter-agency services, and policy-related decision-making. Employing a qualitative research methodology, NVIVO software was used to conduct thorough data coding and content analysis. Data were collected through literature reviews, non-participant observations, in-depth interviews, and analysis of official government documents, ensuring robust triangulation and comprehensive understanding. The findings reveal significant challenges in information security, particularly with system vulnerabilities that pose risks to data integrity. The level of citizen engagement remains low, with existing regulations limiting public participation in the development and use of the G2G system. Human resource issues, especially in regional areas, highlight gaps in both technical skills and staffing adequacy. System reliability, a crucial discovery, emphasizes the need for stable microservices architecture and proper integration of blockchain technology development to ensure seamless operation. Moreover, political commitment emerges as the primary driver in policy-related decision-making, with clear discrepancies between regional leadership affecting implementation success. The study finds that stronger political will and alignment between government levels are necessary for realising SRIKANDI’s full potential. This research contributes to a deeper understanding of the complexities of e-government policy implementation in Indonesia. It offers key recommendations to address political alignment and technical infrastructure challenges, with broader implications for optimizing e-government policies in developing nations.
Co-Authors Abdillah Abdillah Agus Taryana Antik Bintari Azhara, Ratu Raisya Aghnia Budiman Rusli Cut Zulfahnur Syafitri Dedi Sukarno Fatmawati, Fatmawati Fatmawati, Siti Sarah Gunawan Gunawan Ivan Darmawan Kartini, Dede Sri Mulyawan, Rahman , Neneng Yani Yuningsih Novie Indrawati Sagita Pontoh, Novita Yuliastri Prihatiningsih, Meiga Dwi Rahman Mulyawan Ramdany, Ismiazi , Rikky, Rikky Rina Hermawati, Rina Risna Resnawaty, Risna Ronsumbre, Nelwan RR. Ella Evrita Hestiandari Seme, Bulan Indah Putri SEPTI WULANDARI Siti Hasanah Soni Akhmad Nulhaqim Utang Suwaryo Zakaria, Tubagus Zaki