Article Per Year (5 Year)
p-Index From 2020 - 2025
9.91
P-Index
This Author published in this journals
All Journal Jurnal Civics: Media Kajian Kewarganegaraan Jurnal Studi Pemerintahan Jurnal Penelitian dan Pengembangan Sains dan Humaniora (JPPSH) Jurnal Ilmu Sosial dan Humaniora Al-Ulum Jurnal Kebijakan dan Administrasi Publik Scientific Journal of Informatics Jurnal Media Hukum JURNAL KOLABORASI Indonesian Perspective Jurnal Ilmu Sosial dan Ilmu Politik Asy-Syir'ah: Jurnal Ilmu Syari'ah dan Hukum JURNAL ILMU PEMERINTAHAN Masyarakat, Kebudayaan dan Politik Journal of Governance and Public Policy Jurnal Manajemen Pelayanan Publik International Journal of Artificial Intelligence Research Jurnal Ilmiah Peuradeun Jurnal Studi Komunikasi ARISTO JPPUMA: Jurnal Ilmu Pemerintahan dan Sosial Politik Universitas Medan Area Analitika : Jurnal Magister Psikologi UMA Journal of Government and Civil Society Jurnal Bina Praja BERDIKARI : Jurnal Inovasi dan Penerapan Ipteks SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan International Journal of Social Science and Business Jurnal Nasional Pendidikan Teknik Informatika (JANAPATI) POLITICO Jurnal Pemberdayaan: Publikasi Hasil Pengabdian Kepada Masyarakat JAKP (Jurnal Administrasi dan Kebijakan Publik) Indonesian Journal of Economics, Social, and Humanities Journal of Local Government Issues Moderat Kumawula: Jurnal Pengabdian Kepada Masyarakat PERSPEKTIF Spirit Publik : Jurnal Administrasi Publik Nakhoda: Jurnal Ilmu Pemerintahan Caraka Prabu : Jurnal Ilmu Pemerintahan MODERAT: Jurnal Ilmiah Ilmu Pemerintahan Jurnal Pemerintahan dan Kebijakan (JPK) Dialogue: Jurnal Ilmu Administrasi Publik TRANSFORMASI : JURNAL PENGABDIAN PADA MASYARAKAT Prosiding Seminar Nasional Program Pengabdian Masyarakat Indonesian Perspective Indonesian Governance Journal (Kajian Politik-Pemerintahan) Warta LPM Journal of Economics, Business, Accounting and Management Jurnal Penelitian Pendidikan Indonesia JKAP (Jurnal Kebijakan dan Administrasi Publik) Scientific Journal of Informatics Jurnal Studi Pemerintahan Indonesian Governance Journal : Kajian Politik-Pemerintahan INJECT Interdisciplinary Journal of Communication
Ulung Pribadi, Ulung
Universitas Muhammadiyah Yogyakarta
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Medicine & Pharmacology Nursing Public Health Social Sciences Transportation Other

Published : 102 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Jurnal Manajemen Pelayanan Publik

 1 
Building Citizen Satisfaction with E-Government Services: A Case Study of the Population Administration Information System (SIAK) Ramadhan, Sukma Aditya; Pribadi, Ulung
Jurnal Manajemen Pelayanan Publik Vol 8, No 3 (2024): Jurnal Manajemen Pelayanan Publik
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jmpp.v8i3.55866

Abstract

In the era of globalization and digital transformation, e-government has become the main strategy for the government to improve public services. Despite progress, citizen satisfaction remains important. This research focuses on Indonesia's Population Administration Information System (SIAK). Using a quantitative research design and Structural Equation Modeling (SEM-PLS), we analyzed factors such as trust in the government, its perceived usefulness, perceived quality of electronic services, and digital literacy. Our findings show that digital literacy and the quality of electronic services significantly affect citizen satisfaction. Trust in the government has a positive effect but is not significant. To increase citizen satisfaction, Indonesia must prioritize improving digital literacy and the quality of electronic services. This will ensure that e-government initiatives effectively meet the needs and expectations of its citizens.
Co-Authors Abd. Rasyid, Syamsul Bahri Achmad Nurmandi Adji Suradji Muhammad Afandi, Syed Agung Ahdarrijal, Yujitia Akbar, Paisal Al Fauzi Rahmat Alfis Ibrahim, Alfis Ali Muhammad ALI MUHAMMAD Amin Sapto Saputro Amin Sapto Saputro Anggara, Reksi Anggita, Irva Ardiansyah Ardli Johan Kusuma, Ardli Johan Arie Saputra, Herdin Arief Bakhtiar Darmawan, Arief Bakhtiar Bhaskara, Julio Adi Bhayu Pratama, Nanda Budi Mulyadi Bulya, Bulya Cahyadi Kurniawan Claritza Destya Anggraeny Danang Eko Prastya Darwawan Buamona Darwawan Buamona, Darwawan Dwian Hartomi Akta Padma Eldo Dwianto, Rahmad Agus Dyah Mutiarin Dyah Mutiarin Dyah Mutiarin, Dyah Ekklesia Hulahi Eko Priyo Purnomo Eko Priyo Purnomo Erlangga Hikmah Budhyatma Faez Syahroni Fauzi, Erinda Alfiani Fitria, Audita Arifa Fittia Restiane Gerry Katon Mahendra, Gerry Katon Giat Tri Sambodo, Giat Tri Gustiawan, Randa Hadi, Sadhono Hariyanto Usia, Hariyanto Hayati, Kemala Herpita Wahyuni Hidayatullah Hidayatullah Hulahi, Ekklesia Ikhsan Ikhsan Ikhsan Inka Nusamuda Pratama Inrinofita Sari Irfandi Pratama Irham Maulida Iribaram, Suparto Irwan Abdullah ISWAHYUDI ISWAHYUDI Jamhari Jamhari Joko Santoso Juhari Juhari Juhari, Juhari Juhari Sasmito Aji Julio Adi Bhaskara Kemala Hayati Kurniawan, Cahyadi Kusuma, Muhammad Dede Puja M. Rafi Malik Ibrahim Malik Ibrahim Maulida, Irham Misran Moch Rifqi Mei Redha Muallimin, Elza Zikra Muchamad Zaenuri, Muchamad Muhammad Ainul Usama Muhammad Iqbal Muhammad Iqbal Muhammad Iqbal Muhammad Iqbal Muhammad Rasyid Prasmi Muhammad Rasyid Prasmi, Muhammad Rasyid Nanda Bhayu Pratama Nasution, Annio Indah Lestari Nini Sangadji Nini Sangadji, Nini Novera Anjarbati Nur Syakiran Akmal Ismail Nurhidayatullah Nurhidayatullah nursamsiyah Nursetiawan Pahmi Amri Primayudi, Kadek Purwaningsih, Titin Rafzan, Rafzan Rahardjo, Trisno Rahmanto, Fajar Rahmat, Al Fauzi Ramadhan, Sukma Aditya Rasyid, Syamsul Bahri Abd Reza Widhar Pahlevi, Reza Widhar Rohayatin, Titin - Ropawandi, Doni Rossi Maunofa Widayat Sadhono Hadi Sahrul Pora Sakir Sakir, Sakir Samsudin Samsudin Sapto Saputro, Amin Sari, Inrinofita Sidik Jatmika, Sidik Siti Rusma Suardi, Wahdania Subekti, Dimas Sukarno, Mohamad Suranto Suranto Suranto Suranto SURANTO, SURANTO Surwandono Surwandono Suswanta Syahnaz Oriza Keumala Syaini Syaini, Syaini Syamsul Bahri Abd Rasyid Syamsul Bahri Abd. Rasyid Titin Purnawingsih Titin Purwaningsih Trisno Rahardjo Tulus Warsito Tulus Warsito Tulus Warsito, Tulus Wahdaniyah, Nurul Wahyudi Kumorotmo Wahyudi Kumorotomo Wahyudi Kumorotomo Wahyuni, Herpita Wibowo Romadhoni Younus, Muhammad Yudhi Lestanata Yuliantini, Lisa Sophia Zulkifli, Zarina