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Nurmala Katrina Pandjaitan
Departemen Sains Komunikasi Dan Pengembangan Masyarakat, Fakultas Ekologi Manusia, Institut Pertanian Bogor, Darmaga Bogor 16680
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Journal : Binus Business Review

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Do Organizational Culture and Human Resources Management Practices Decrease Turnover Intention in Microfinance Company? Sri Maryati; Nurmala Katrina Panjaitan; Anggraini Sukmawati
Binus Business Review Vol. 13 No. 2 (2022): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v13i2.8012

Abstract

Organizational culture can be interpreted as an accumulation of basic assumptions, practices, principles, beliefs, norms, and values that govern a person’s behavior and action in an organization. Microfinance Institutions (MFIs) in Indonesia are growing very fast which is not accompanied by availability of sufficient competent human resources in this financial industry. This condition has caused employee turnover which tends to increase in the last three years. The research aimed to analyze the organizational culture designed by the company manager compared to the organizational culture according to employee perception and the effect of organizational culture and Human Resources Management (HRM) Practices run by the company on employee turnover intention. The research was a case study in PT DMS, one of MFIs in Indonesia. Primary data were collected from 249 respondents using the census method as a sampling technique. Then, the analysis of organizational culture using the Organizational Culture Assessment Instrument (OCAI) analysis showed that the culture that could be applied was the type of clan. The Structural Equation Model (SEM) analysis shows that organizational culture positively affects satisfaction with the implementation of HRM practices. However, organizational culture has a negative impact on turnover intention. Then, satisfaction with implementing HRM practices has a significant and negative effect on turnover intention. It can be concluded that to decrease turnover intention, companies need to increase employee satisfaction with the implementation of organizational culture and HRM practice, such as creating employee development program.
Co-Authors -, Macfud -, Nahrowi A.A. Ketut Agung Cahyawan W Abbas, Ria Renita Abidi, Aulia Rizqi Nur Adriana, Galuh Aida Vitayala Hubeis Aida Vitayala Hubeis Aida Vitayala S Hubeis Aida Vitayala S. Hubeis Aisyah Karimatunnisa Aji Hermawan Aji Hermawan Amalia Dianah Ami Pujiawati Amir Tengku Ramly Amiruddin Saleh Anggraini Sukmawati Aprilianti Pratiwi Arif Satria Aruman, Akhmad Edhy Arya Hadi Dharmawan Awaluddin Hamzah Azki, Ahmad Azkiya Banata Belva Fawwaz Adhiyatma Bomer Pasaribu Budi Yuwono Candra, Hadi Cesna, Galih Putra Dillashandy, Nyimas Ayu Djuara P Lubis Dwi Sadono Eka Intan Kumala Putri Ekawati S. Wahyuni Eko Sri Mulyani Endriatmo Soetarto Fatimah Azzahra Fransiska Rungkat Zakaria Fredian Tonny Nasdian Garnieta Febrianty Utami Hadi Syamsul Hadi Syamsul, Hadi Hana Indriana Hermanu Triwidodo Hilda Nurul Hidayati Hutagaol, Manuntun Paruliah Intan Cahyani, Renita Isnaeni Alfi Kurnia Istikasari, Yani Joko Affandi Karimatunnisa, Aisyah Kintan Ayu Septiani Hidayat Kooswardhono Mudikdjo Kooswardhono Mudikdjo Krishnarini Matindas Larasati, Maria Megumi Lasinta, Megafirmawanti Lubis, Indri Wardiah Abriana M. Syamsul Maarif Marina, Diana Martua Sihaloho Musa Hubeis Nadhifa Nur Anasya Nanda Karlita Nanda Karlita, Nanda Nando . Nilamsari, Natalina Novia Annisa Putri Nur Hasanah Nuraini . Nuraini, Endah Nyimas Nadya Izana Okka, Oktavianus Pratiwi, Aprilianti Primadhani, Heradhyta Amalia Pudji Muljono Ratri Virianita Resa Dwi Larasati Retno Sri Hartati Mulyandari Rezeky, Shinta Mutiara Rina Mardiana Rizka Amalia S.E. Friska Sirait Sadikin Kuswanto Sadikin Kuswanto Saharuddin Sarwititi Sarwoprasojdo, Sarwititi Satyawan Sunito Satyawan Sunito Selly Yunelda Meyrizki Septi Sawandi Sidablok, Hasudungan Agustinus Siti Mariyani Siti Mariyani SJAFRIDA MANUWOTO Sofyan Sjaf Sri Maryati Sri Suharyono Sumardjo Susanto, Didik Hari Syafrida Manuwoto Syamsul Hadi Taufik Hidayat Taufiq Azhary Siregar Thriwaty Arsal Tina Suhartini Titiek Siti Yuliani Titik Sumarti Tri Yulyanti Fathonah W Prasodjo, Nuraini Wisman Indra Angkasa Yulanda Chaesfa Yunda Pamuchtia Zessy Ardinal Barlan