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All Journal IAES International Journal of Artificial Intelligence (IJ-AI) Jurnal Ilmu Pertanian Indonesia Jurnal Ilmiah Teknik Industri International Journal of Artificial Intelligence Research Jurnal Sistem dan Manajemen Industri Journal of Industrial Engineering Management JATI UNIK : Jurnal Ilmiah Teknik dan Manajemen Industri Jurnal Teknik Pertanian Lampung (Journal of Agricultural Engineering) Jurnal INTECH Teknik Industri Universitas Serang Raya Jurnal Logistik Indonesia Jurnal Teknik Industri Terintegrasi (JUTIN) JURPIKAT (Jurnal Pengabdian Kepada Masyarakat) Indonesian Journal of Industrial Engineering & Management Jurnal Sains Indonesia Go-Integratif : Jurnal Teknik Sistem dan Industri Jurnal Sains Terapan : Wahana Informasi dan Alih Teknologi Pertanian Jurnal Pengabdian Masyarakat Bhinneka The Journal Of English Teaching For Young And Adult Learners Indonesian Research Journal on Education Jurnal Keilmuan dan Aplikasi Teknologi Industri
Sesar Husen Santosa
College Of Vocational Studies, IPB University
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Journal : Jurnal Keilmuan dan Aplikasi Teknologi Industri

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Fuzzy AHP Approach in Handling Returns Product of Bottle Glass Mineral Water at PT Marina Santosa, Sesar Husen; Hidayat, Agung Prayudha; Siskandar, Ridwan; Rizkiriani, Annisa; Husyairi, Khoirul Aziz
Jurnal Sains dan Teknologi: Jurnal Keilmuan dan Aplikasi Teknologi Industri Vol. 24 No. 1 (2024): Regular Issue
Publisher : SEKOLAH TINGGI TEKNOLOGI INDUSTRI PADANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36275/vvp9qe67

Abstract

PT Marina is a company engaged in bottled mineral water production, where one of its products is glass packaging. The fluctuating demand for glass bottled drinking water products causes companies to plan optimal production. Based on the results of image scanning using the SCAPSA application, it was found that the total return was 2193 glasses in December 2024. Based on the identification results using the Pareto diagram method, it was found that the highest product return from consumers was needle leaks, namely 895 glasses. The identification results indicate priority improvements that will be carried out using the Fuzzy AHP method with triangular fuzzy numbers. At the actor level, the highest normalization result was obtained for the production section with a defuzzification value of 0.78. At the factor level, the highest normalization was obtained for the quality of the glass packaging with a defuzzification value of 0.49. Hence, the optimal tension temperature setting on the felling machine was an alternative improvement for returning leaking needles with a defuzzification value of 0.55 and a consistency index of 0.03. Based on the results of the improvements, it was found that the company could reduce returns on products by 85.70% to 128 glasses.
Co-Authors Agung Prayudha Hidayat Aldiyansyah Aleida, Silvera Marsya Anamy, Fathia Marcha Ananda, Dea Angga Eben Ezer Annisa Kartinawati Antonio Banggas Gregory Sinaga Apristio Faza Ridhar Rahman Aqim Try Kurnia Ardani, Ilham Azka Khairani Marisda Bachtiar, Willy Barokah, Wuliddah Tamsil Bayu Suriaatmaja Suwanda Bayu Suriaatmaja Suwanda Bayyinah, Aulia Nabil Billi Rifa Kusumah Bintang Aprilio Dardanella, Derry Derry Dardanella Divo Wibowo Adi Doni Yusri Fany Apriliani Faqihhudin, Muhammad Raka Fauzan Naufal Gibran Fionando Emir Satriadana Firman Muhammad Basar Ghailan Arhab Hafiz Agi Alfasih Hendri Wijaya, Hendri Herti Herti Heryudianto Vibowo Husyairi, Khoirul Aziz Iklima Istiqomah Ilham Ardani Indrawan, Purana Insani, Mutiara Fitria Irfan Tigranaufal Nugraha Irmansyah Irmansyah Irzaman, Irzaman Jimmy Mohamad Alpino Anak Gumay Keinanjung Ruswandi Laily Rochmatul Charky Lutfi Aziz Febrika Ardy Madyananda, Fauzaan Fadhlurrohman Marithasari, Harries Mohammad Akbar Alfa Dirk Steyer Muhamad Raihan Afarel Nadji Baraba Muhamad Zikri Abdillah Muhammad Al-Ghifari Muhammad Danang Mukti Darmawan Muhammad Danang Mukti Darmawan Muhammad Fakhri Alauddin Muhammad Habiburrahman, Muhammad Muhammad Ifan Al Aziz Nabil Bayyinah, Aulia Nalanaya, Nalanaya Nanda Octavia Nanda Octavia Nayla Cahya Kamila Nerol, Ivan De Noer A Indrawan Nourma Ayuadika Novia Rahmawati Pane, Nelson Andreas Pangestu, Fattah Jati Prayuda Hidayat, Agung Purnomo, Hanif Putri, Stevani Rafiq Rizki Prabowo Refiansyah Nur Renny Soelistiyowati Revanda Arifia Ridwan Siskandar Rina Martini Ringga Gilang Baskoro Rizkiriani, Annisa Robby Priaji Sakti Samsudin, Discania Martiani Savanah, Khadijah Meutia Septiyaningsih, Lutfi Sinaga, Antonya Rumondang Sista Naelly Adzimi Siti Aisyah Suhendar Sulaeman Suhendi Irawan Sulaeman, Suhendar Susanti, Raskia Suwanda, Bayu Suriaatmaja Tiara Safitrah Vina Puspitasari Wiyanto, Renhard Cornelis Wiyoto Wiyoto Zahran, Fadhil Rizqi Az Zahrani, Firda Alifathuz Zaki Rafi Athallah