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Journal : AT-TAKLIM: Jurnal Pendidikan Multidisiplin

Analisis Faktor-Faktor yang Mempengaruhi Kepuasan dan Motivasi Kerja Karyawan pada Perusahaan Ritel Rifqy Hafizh Priandy; Anisa Nur Azizah; Putri Rahayu; Wahidin; Dwi Andryansyah; Muhamad Kosim
AT-TAKLIM: Jurnal Pendidikan Multidisiplin Vol. 2 No. 7 (2025): At-Taklim: Jurnal Pendidikan Multidisiplin (Edisi Juli)
Publisher : PT. Hasba Edukasi Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71282/at-taklim.v2i7.787

Abstract

This study aims to identify and analyze the factors influencing employee job satisfaction in retail companies. A qualitative descriptive approach was employed, with data collected through in-depth interviews with employees from various departments within a retail company. The findings reveal several key factors affecting job satisfaction, including a conducive work environment, harmonious relationships between colleagues and supervisors, recognition and appreciation for performance, and a healthy work-life balance. These findings indicate that retail companies need to pay attention to non-financial aspects that directly impact employee motivation and comfort. By understanding these factors, companies can enhance employee performance and reduce turnover rates. This study is expected to serve as a reference for retail management in formulating policies that support employee well-being and productivity.