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Journal : Wacana, Jurnal Sosial dan Humaniora

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Analysis of Workload and Needs of Education Personnel Using the Total Quality Management (TQM) Method (Study at the Faculty of Engineering, Universitas Brawijaya) Syaifuddin Syaifuddin
Wacana Journal of Social and Humanity Studies Vol. 22 No. 4 (2019)
Publisher : Sekolah Pascasarjana Universitas Brawijaya

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Abstract

Being a superior, world class and active in developing the nation through the tri dharma process of higher education is UB's hope to improve service, transparency and accountability so as to create campus life with academic nuances which will eventually bring UB towards entrepreneurial university, (UB 2008 Governance Pattern ) The writing of this thesis aims to find out, identify and analyze the Workload and Needs of Educational Personnel Using the Total Quality Management Method (Study at the Faculty of Engineering, Universitas Brawijaya) by analyzing the data using Miles and Hubermen theory using descriptive qualitative research methods. The results of the study show that the workload of government institutions, especially also in the diving university environment, is still not considered enough so that the problems that arise in terms of providing services are often only associated with low work motivation and lack of work incentives. certain periods and no work appears in other periods. Therefore a step is needed to find out the workload for each position and the lowest work unit through workload analysis. With the analysis of workload, it will be known that the volume of work charged to a service unit and planning of human resource needs, including interpreting strategic policies in the future, especially for organizations in higher education so that they are in line with what has been defined in Resource Management Human College.
Co-Authors Abdul Haris Ade Kosasih Akhmad Fauzi Akhmad Rizalli Saidy Alfiqriansyah Hs Alit Hindri Yani Andi Amir Muhammad Yusuf Mukhtar Andika Ari Saputra Anggi Fitralaila Nasution Anies Fuady Ardelina Ramadhani Arizal Iswara Arni Agusta BadrilIlham BadrilIlham Binti Khoiriyah Bustari Bustari Cakranegara, Pandu Adi Caswita Caswita Catur Supriyanto Christia Dharma Putra Capah Cindy Aldrina Anjella Dara Ayu Wulansari Deny Martha Dian Dolani Simanjuntak Dian Wahyuni Diana Putri Pertiwi Dira Ayu Miranda Rusnady Endah Widiantoro Endang Dian Setioningsih Fahmi, Muhammad Febriyanti Sitorus Fina Zumrotul Mupidah Fitri Dini Sukmawati Halimatu Saddiah Marpaung Hamzah, Pratiwi Hanik Alfiyah Haninda Bharata Harapan Panjaitan Hartina Beddu Hayatun Nupus Hotmaia Harahap Ilham Caniago Ilun Mualifah Ismed Fachruzi Jati Nurcholis Jonny Zain Juita Rodiarni Sitorus Kartika Ekasari Khairul Fadhli Lila Bismala Luh Putu Ratna Sundari M. Elvan Ihza Rasyid M. Havera Maisa Dela Putri Mas Hudi Saputra Monalisa Berliana Sibarani Muhammad Alfalyzi Muhammad Mahbub Muhammad Wahyudi Muslimah Nagian Toni Nia Kurnia Nirwana Nofrizal Nofrizal Nur Azimatul Hasanah Nuralfira Alfiana Pareng Rengi Pipit Yerma Yernis Polaris Nasution Pratiwi Hamzah Pratiwi Hamzah Purwanto Purwanto Rachmat Adiputra Rachmat Rachmat Rachmat Rachmat Rahel Angel R. Silaban Rahmawati Rahmawati Randi Rasmulia Sembiring Renti Astuti Ridho Taufiq Subagio Rizka Rizka Romie Jhonnerie Ronald Mangasi Hutauruk Rosmaida Rosmaida Ro’isa Ro’isa Saefiana Saefiana Safiyan Safiyan Salamiah . Salman Salman Siti Aja Aulia Siti Asna Rodliyah Sofiyan Sofiyan Sri Turatmiyah Sudirman Sujianto Sukatin Sukatin Sulaiman AR Syafri Riki Syahbian Syahbian Syamsul Bahri TENGKU SYARIFAH Thamrin Thamrin Timur Priono Tri Candra Wulandari Usman Usman Vidya Dwi Amalia Zati Wisnu Bayu Ahadin Yayan Eryk Setiawan Yohanes Vyn Amzar Zainal Abidin Zamah Sari Zulkifli Lubis