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Journal : Jurnal Indonesia Sosial Teknologi

Development of Customer Development Stages in Tourism Directory Application Services Using Design Thinking Dharma Sentosa, Made Agung; Hawari, Firman
Jurnal Indonesia Sosial Teknologi Vol. 5 No. 9 (2024): Jurnal Indonesia Sosial Teknologi
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jist.v5i9.2279

Abstract

The Development of Customer Development Stages in the Tourism Directory Application Service using Design Thinking is a development process based on the stages of a survey of user needs in defining problems and formulating solutions to these problems. This research aims to gain knowledge and insight related to user needs for a tourist directory application service, identify service features that are by the needs of tourist directory application service users, and obtain a Minimum Viable Product (MVP) on the tourist directory application service owned by the current author (https://gatewee.com). The research conducted is in the form of surveys and interviews with users through the stages of Customer Development and uses a user-based problem-solving approach through Design Thinking. Methods This research is qualitative and quantitative research that describes the user-based development strategy of the Tourism Directory Application Service. The results of the research are User Persona, identification of features, focus on feature development, prototypes, Usability Test results, MVP, targeting strategies & business models and business development plans.
Development of an Excel Dashboard-Based Warehousing Administration System Using the Design Thinking, EOQ, and POQ Approaches Silitonga Nim, Samuel Christian Hamonangan; Hawari, Firman
Jurnal Indonesia Sosial Teknologi Vol. 5 No. 10 (2024): Jurnal Indonesia Sosial Teknologi
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jist.v5i10.5330

Abstract

Warehousing is an important part of a manufacturing process where ideal warehouse management will improve the company's logistics in times of crisis. This research seeks to gain an in-depth understanding of the problems faced by warehousing and create user-focused solutions. Furthermore, EOQ and POQ methods are used to optimize stock and order management. EOQ helps determine the economical number of bookings to be made, while POQ considers demand variability in determining order schedules. The results of this study show that with Design Thinking, it was found that the needs of users are the use of an easier application system and stock filling standards so that the accuracy of stock is better maintained. It can be concluded that the EOQ and POQ methods can overcome understock and overstock. However, the EOQ method has less risk than POQ, this is because the company does not spend a lot of funds and takes with little frequency so it is more effective and the warehouse movement space can be more minimal.