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All Journal Majalah Ilmiah MOMENTUM IJEBD (International Journal Of Entrepreneurship And Business Development) Journal of Humanities and Social Studies Journal of Science Innovare Jurnal Muara Ilmu Sosial, Humaniora, dan Seni Jurnal Muara Ilmu Ekonomi dan Bisnis Jurnal Manajemen Bisnis dan Kewirausahaan Jurnal Asiimetrik: Jurnal Ilmiah Rekayasa Dan Inovasi Jurnal Visual Journal of Applied Data Sciences Interdisciplinary Social Studies Jurnal Ilmiah Teknik Mesin Poros Mechanical Engineering for Society and Industry Automotive Experiences Makara Journal of Technology Ranah Research : Journal of Multidisciplinary Research and Development Journal of Sustainable Development and Regulatory Issues International Journal of Application on Economics and Business Advance Sustainable Science, Engineering and Technology (ASSET)
Agustinus Purna Irawan
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Journal : Journal of Humanities and Social Studies

 1 
Nurse Anesthetists' Experience In Maintaining Patient Safety In The Operating Room With High Workload: A Phenomenological Qualitative Study Handoko, Lukas; Irawan, Agustinus Purna
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 9, No 2 (2025): Journal of Humanities and Social Studies
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v9i2.12092

Abstract

This study aims to explore in depth the experiences of nurse anesthetists in maintaining patient safety in operating rooms with high workloads. A qualitative descriptive approach with a phenomenological approach was used to explore the subjective meaning of nurse anesthetists towards their work challenges. Data were collected through in-depth interviews with ten nurse anesthetists in a general hospital with a minimum work experience criterion of two years. The results of the study identified five main themes, namely: (1) high workload characterized by high volume of operations and limited rest time, (2) the impact of workload on physical and psychological conditions and patient safety, (3) adaptation strategies such as time management, spiritual approaches, and team communication, (4) preparedness in dealing with emergency situations, and (5) the need for institutional support from hospital management. Senior nurses tend to rely more on experience, spirituality, and emotional control, while junior nurses need more supervision and advanced training. The conclusion of this study shows that high workload significantly affects the work performance and well-being of anesthesia nurses. Individual coping strategies and institutional support are key to maintaining patient safety and maintaining anesthesia nurse addiction in a high-intensity work environment. This study provides an important contribution to more humanistic hospital policies and supports frontline health workers.
Influence Of Satisfaction Level Patient To Outpatien Services In Hospitals (Case Study In Private Hospitals In West Jakarta) Wiradisuria, Irisha Kirana; Irawan, Agustinus Purna
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 9, No 2 (2025): Journal of Humanities and Social Studies
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v9i2.12087

Abstract

The background of this study is to understand how the level of patient satisfaction can affect the image and performance of a hospital, and to identify factors that contribute to patients' satisfaction and/or dissatisfaction. This study also aims to provide strategic recommendations for hospitals in improving the quality of service and creating a better patient experience. This study aims to identify and analyze factors that influence patient satisfaction in hospitals, focusing on the quality of medical services, hospital facilities, communication between patients and health workers, and service waiting time. Through a quantitative approach using a survey of 200 respondents consisting of outpatients and inpatients, the data obtained were analyzed using appropriate statistical methods, such as linear regression or SEM-PLS analysis, to identify the relationship between the variables studied. The results of the analysis were used to draw conclusions about the factors that most influence patient satisfaction. The final step is the preparation of a research report containing the main findings and recommendations for hospitals in improving the quality of service and overall patient satisfaction. The results of the study indicate that the quality of medical services and communication between patients and health workers have a significant influence on the level of patient satisfaction. In addition, hospital facilities and service waiting time also contribute to determining patient satisfaction, although to a lesser extent. SW Hospital needs to maintain and continuously improve the quality of medical services and existing facilities to ensure patient satisfaction levels remain high.
Co-Authors Agus Halim, Agus Ahmad Athoillah Alrasyid, Mochamad Dzaki Alvin Soesilo Aripin, Muhammad Bustanul Cionita, Tezara Clementinus Benny Agung Pambayu Danardono Agus Sumarsono Dimyati, Saeful Eddy Supriyatna Marizar Eko Reinaldo Esanov Azamat Esirgapovich Etanto Heiliano Wijayanto Fitriyana, Deni Fajar Frans Jusuf Daywin Fransisca I. R. Dewi Fransisca Iriani Roesmala Dewi Guteres, Natalino Fonseca Da Silva Handoko, Lukas Haris Maupa Hasan Tjahaya I Wayan Sukania Ichsan, Christopher Adryan Imran, Al Ichlas Ismail, Nur Hidayah Jamiluddin, Jamiluddin Jauhary, Minerva Cessilia Nafileita Junianto, Pilifus Kalatharan, Sujentheran Nair Kistiawan, Tony Kriswanto Kriswanto, Kriswanto Latumahina, Fanya Felicia Nadin Lithrone Laricha Salomon M. Agung Wibowo, M. Masdar Helmi Mohd Ruzaimi Mat Rejab Mubangaol, Boris Karlop Muchtar, Billy Muhammad Khafidh Mutiara, Maitri Widya Napoleon, Emanoelle Panie, William Dae Pranoto, Wati A. Prasetyo, Ares Yudi Puspitasari, Windy Desti Putera, Finny Pratama Rahim Awang, Abd Rifky Ismail Rozanna Dewi Rudy Rudy Sadat, Andi Muhammad Samsudin Anis Silva, Mateus De Sousa Da Siregar, Januar Parlaungan Suhartanto, Eko Supriyatna-Mz, Eddy Tezara Cionita Thomas Junaedi Tolukun, Bright Levin Tresna P. Soemardi Umran, M. Fankar Utama, Didi Widya Waworuntu, Jason Widjajalaksmi Kusumaningsih, Widjajalaksmi Wiradisuria, Irisha Kirana Wisnu Prayogo Yotenka, Rahmadi Yuris Setyoadi