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Journal : Upajiwa Dewantara : Jurnal Ekonomi, Bisnis dan Manajemen Daulat Rakyat

ANALYSIS OF ISLAMIC BRAND IMAGE AND FACILITIES ON CUSTOMER DECISION MAKING TO CHOOSE BMT BERINGHARJO FINANCIAL INSTITUTION PONOROGO BRANCH WITH TRUST AS A MEDIATING VARIABLE kurniawan, dhika amalia; alamsyah, Robi Sugih; Rusli, Latifah; Maemunah, Hayatul
UPAJIWA DEWANTARA : Jurnal Ekonomi, Bisnis dan Manajemen Daulat Rakyat Vol 8 No 1 (2024): UPAJIWA DEWANTARA: JURNAL EKONOMI, BISNIS DAN MANAJEMEN DAULAT RAKYAT
Publisher : Universitas Sarjanawiyata Tamansiswa

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Abstract

The purpose of this study is to analyze the influence of Sharia Brand Image and Facilities on consumer decisions to use BMT Beringharjo Ponorogo financial services mediated by variable trust. The results showed that the Islamic Brand Image variable has a positive influence on the decision making of members to choose BMT Beringharjo financial institutions. It can be concluded that the better the Islamic Brand Image carried out by BMT Beringharjo, the more confident members choose BMT Beringharjo as their financial institution. The facility variable has a positive influence on the decision making of members choosing BMT Beringharjo financial institutions so that H2 is accepted. This happens because the facilities offered by BMT Beringharjo are in accordance with the needs of members and avoid ribawi elements. Trust variables can mediate between Sharia Brand Image on the decision of members to choose financial institutions because Sharia Brand Image has a significant positive effect, this is because the better the Sharia Brand Image owned by BMT Beringharjo, the higher the member's trust in the financial institution. 4. Trust variables can mediate between facilities and decision making of members choosing financial institutions at BMT Beringharjo. This is because BMT serves its members honestly, transparently and reliably in meeting member needs.
Co-Authors Agung Khoirudin, Imron Agustin Rani Nurfadila Ahmad Bayu Arista Arsyadi Akhmad Affandi Mahfudz Al Farizi, Muhammad alamsyah, Robi Sugih Ali Muhtar Ali, Beni Fauzul Amilia Yuni Damayanti Apriliana Ika K Ardiani, Yana Elita Ardiansyah, Andre Rachmat Bambang Setyo Utomo Basyir, Ahmad Azizi Budi Setyanta Dio Caisar Darma Erfan Ariska Putra Faisal Setiawan Fajri Fajar Surya Ari A Fajar Surya Ari Anggara Febri Arius Hamidah Tussifah Harahap, Soritua Ahmad Ramdani Hartomi Maulana Hayatul Maemunah Huda, An-nafsi Ma’rifatul Iqbal, Ahmad Khofidh, Dzuwan Abdu Khoirul Umam Lathiefa Rusli M. Zaenal Abidin Meitria Cahyani Moch Dendhy Pratama Mohammad Zaenal Abidin Mohammad Zaenal Abidin, Mohammad Zaenal Mubarok, Akhmad Furqon Muhamad Faqih Safii Muhammad Alfan Rumasukun Muhammad Faris Irwanto Muhammad Ilyas Sutiyawan Muhammad Muhammad Muhammad Muhammad Muhammad Nurfajrulloh Ash-Shiddiq Giriwargoyo Muhammad Ridlo Zarkasy Muhammad Ridlo Zarkasyi Muhammad Ridlo Zarkasyi Muhammad Rizky Ramadhani Muhammad Syaifullah, Muhammad Nurfattah, Arizqiya Nusa Dewa Harsoyo, Nusa Dewa Rahma Yudi A Rahma Yudi Astuti Rahma Yudi Astuti, Rahma Yudi Ramadhan, Rizqa Nuzul Ramdani Harahap, Soritua Ahmad Rasyid, Abiyyi Naufal Rehardian Pujo Satrio Ridlo, Muhammad Rizky Rahmadani, Rizky Rizqa Nuzul Ramadhan Robi Sugih Alamsyah Rohidayat, Dwi Royyan Ramdhani Djayusman Rusli, Latifah Soritua Ahmad Ramdani Harahap sutria ningsih Suyanto Syamna, Danial Khalid Syamsuri Use Etica v, Muhammad Farid Wawan Putra Yayan Firmansah Zarkasy, Muhammad Ridlo Zuhri , Ahmad Syaifudin Zuhroh, Ainun Amalia