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All Journal JMM (Jurnal Masyarakat Mandiri) Jurnal Keperawatan Silampari
Lalu Abdul Khalik
Administrasi Kebijakan Kesehatan, Universitas Qamarul Huda Badaruddin
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Journal : Jurnal Keperawatan Silampari

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Tingkat Kepuasan Keluarga Pasien Rawat Inap Peserta Program BPJS Kesehatan Berdasarkan Status Kepesertaan Ovie Lestya Nurdiana; Menap Menap; Lalu Abdul Khalik; Nova Budiharjo; Sismulyanto Sismulyanto
Jurnal Keperawatan Silampari Vol 5 No 2 (2022): Jurnal Keperawatan Silampari
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (168.234 KB) | DOI: 10.31539/jks.v5i2.3251

Abstract

This study aims to determine the difference in the level of family satisfaction of BPJS PBI and non-PBI patients in the inpatient room at Mutiara Sukma Hospital, NTB. This research is a quantitative research using a cross-sectional approach. The results of this study indicate that there is no difference in the level of family satisfaction of BPJS PBI and BPJS non-PBI patients. Based on the IKM value, the level of family satisfaction of non-PBI BPJS patients is higher than that of BPJS PBI. Still, based on statistical tests using Mann-Whitney, it shows that there is no significant difference between family satisfaction of BPJS PBI patients and BPJS non-PBI patients (p = 0.698). In conclusion, overall, there is no difference in the level of family satisfaction of BPJS PBI and non-PBI patients. Keywords: BPJS, Health Insurance, Satisfaction
Co-Authors Baiq Dewi Asyura DM Menap Nova Budiharjo Ovie Lestya Nurdiana Saimi Saimi Sismulyanto