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Putra Perdana
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Journal : Jurnal Sains dan Ilmu Terapan

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Pemanfaatan Teknologi Informasi dalam Peningkatan Layanan Administrasi di Kantor Kecamatan Ilir Barat Dua Kota Palembang Putra Perdana; Rozali Ilham
Jurnal Sains dan Ilmu Terapan Vol. 8 No. 1 (2025): Jurnal Sains dan Ilmu Terapan
Publisher : Politeknik Kampar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59061/jsit.v8i1.988

Abstract

This study aims to analyze the utilization of information technology in improving administrative services at the Ilir Barat Dua Sub-district Office in Palembang City. The implementation of information technology in government administration has become an essential requirement in the digitalization era in accordance with Presidential Regulation Number 95 of 2018 concerning Electronic-Based Government Systems. The research method uses a descriptive qualitative approach with data collection techniques in the form of literature studies, observations, and interviews. The results show that the utilization of information technology at the Ilir Barat Dua Sub-district Office has shown significant progress in administrative service aspects, although challenges still exist in terms of human resource competencies and supporting infrastructure. Based on these findings, this study recommends intensification of office application training programs and administrative information systems for village apparatus as well as improving the quality of information technology infrastructure to ensure effective services to the community.
Co-Authors Agustina, Putri Wulan Agustina, Tias Anggela Setiya Putri Ardian, Ertanti Dwi Arief Bachtiar Asmara, Kiky Candraningtyas, Callista Vania Chusnul Chotimah Endang Purwaningsih Giyah Yuliari Hildayanti, Siska Putri Himmah, Laela Faiqotul Ignatia Martha Hendrati Imtihani, Evi Kamlannabila, Amelia Maharani, Rizka Widya Melfiya Rosita Mohammad Wahed, Mohammad Mubyaring Putri Sayekti, Azzahra Muchtolifah, Muchtolifah Nafisah, Amilatus Parkah, Diana Indah Pranata, Rizky Wahyu Purbayu Budi Santosa Pusvita, Noviyanti Rachmaniyah, Bunga Ayufi Rahayu, Vidiya Ramadhani, Lailia Ayu Raviadi, Krista Amanda Riko Setya Wijaya Ririt Iriani Sri Setiawati Riyadi, Bambang Rochimin, Reinanda Aprilia Putri Rokimah, Nur Jannati Rozali Ilham Santosa, Agus Budhi Setya Surya Wardhana Siska Nofitiana Syamsul Huda Vhernando, Phrada Wijaya, Riko Setya Wirya Wardaya Yuda, Yuda Shagy Rahmanda Putra Yumna, Hartsa Fayi Zahirah, Ayu