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Journal : International Journal of Indonesian Business Review

The Role Of The Network Operational Automation System Model In Supporting Sustainable Operations In The Telecommunications Industry Of PT. XYZ Ilyas, Ilyas; Santoso, Sugeng; Imaroh, Tukhas Shilul
International Journal of Indonesian Business Review Vol. 4 No. 2 (2025)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/ijibr.v4i2.1485

Abstract

Purpose – This paper examines the influence of network operational digitalization and network operational automation on sustainable operations, with operational efficiency as a mediating variable. The study was conducted at PT XYZ, a telecommunications company in Indonesia, employing a quantitative approach through a survey of 161 respondents working in network operational units. Methodology/approach – The research instrument was developed based on indicators of digitalization, automation, operational efficiency, and sustainable operations. Data collected were analyzed using Structural Equation Modeling with Partial Least Square (SEM-PLS) through SmartPLS software. Findings – The results reveal that both digitalization and automation of network operations significantly influence operational efficiency. Furthermore, operational efficiency plays a mediating role in linking digitalization and automation to sustainable operations. The study also identifies a significant direct effect of network operational digitalization on sustainable operations. However, network operational automation does not yet demonstrate a direct influence on sustainability outcomes. These findings suggest that while automation contributes to efficiency, its role in sustainability is still evolving, reflecting the staged maturity of technological adoption within the telecommunications industry. Originality/Value – Theoretically, this study contributes to the development of an integrative model connecting digital transformation and sustainable operations in the telecommunications sector. Empirically, it highlights the unique asymmetry between digitalization and automation in driving sustainability, which has been underexplored in prior research. Practically, the results provide valuable insights for company management in formulating effective strategies to enhance digitalization and automation-based network operation systems as a foundation for long-term sustainable operations.
System Dynamics Modeling to Improve Islamic Economic and Financial Literacy in Sharia Business Unit Ahmad, Habib Sadewo; Santoso, Sugeng
International Journal of Indonesian Business Review Vol. 4 No. 2 (2025)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/ijibr.v4i2.1528

Abstract

Purpose – This study aims to identify and analyze optimal strategies that can be implemented by PT. XYZ to improve Islamic economic and financial literacy through a system dynamics modeling approach. Methodology/approach – A case study approach was applied to PT. XYZ (Sharia Business Unit) using a mixed-method qualitative and quantitative design. Primary data were obtained through surveys and in-depth interviews, while secondary data came from official reports and the national sharia literacy strategy document. The system dynamics model was developed using Vensim software. Findings – There is a 30.5% literacy gap between employees and customers. Simulation results indicate that simultaneous interventions involving employee training, digital information access, and National Sharia Board (DSN) socialization can increase employee literacy to approximately 70% and customer literacy to approximately 50% within five years. Novelty/value – This research integrates a system dynamics approach to formulate Islamic financial literacy strategies, which is still rarely applied in Indonesia's Islamic financial ecosystem.
Co-Authors A.A. Ketut Agung Cahyawan W Ade Yamindago Adhi, Christian Adhiguna, Erlangga Tri Adismar, Ryan Afriliana Kusumadewi Afrisha, Ikma Agung Satrio Nugroho Agus Supriyanto Agus Taufik, Agus Ahmad, Habib Sadewo Aisyah Pratiwi, Nur Aji, Unggul Akhiruddin Akhiruddin Almira, Beta Alvionita, Uci Amalina Sayyidah, Nur Ananda, Jehan Reza Andrean, Dicky Andriani, Tanti Stevany Angger Sri Hertadi Anjela, Lia Antonius Setyadi Aprianto, Yoce Ardiyansah, Ardiyansah Arfiandi, Derri Argadilah, M. Aris Wahyu Murdiyanto Aristo, Nabila Cynthia Arlia Dwi Hapsari Armein Lusi Aryati, Djujuk Asep Saefullah Astriandari, Juni Badrianto, Achmad Bahtiar, M. Romi Baqi, M. Puad Abdul Bastiawan, Hertha Basuki Rahmat Masdi Siduppa BUDI TJAHJONO Budiarto, Mukti Cahyanugraha, Imanuel Cahyati, Iwe Chandrasa Soekardi Chrishardiyan, Febri Claudia, Unique Gita Dewandaru, Ginanjar DEWI SARTIAMI Dewi, Tika Sari Dhaifina, Safira Diah Aryani, Diah Dita Megasari Dj, Trismawan Dody Wahjudi Donna, Lisa Safirah Bella Dudhat, Amitkumar Dyah Purwaningrum Eka Wahyuningsih Erastus, Stephen Erlangga, Heri Erna Wijayanti Etlanda, Khoirul Akbar Euis Nurninawati Fachrully Ade, Agung Fachruroji, Addien Fahmi, Muhamad Irfan Fandhika, Fandhika Fatmawati, Ari Ana Fauzan, Muhammad Nepo Febby J. Polnaya Feri Yulianto Fikri, Muhamad Al Firmansyah Firmansyah H.P, Andrea Handayani, Ratri Henderi Henderi . Henny Henny, Henny Herawani, Febrina Himawan Himawan Hindarsah, Ida I, Gusnar Ilyas Ilyas Indah Sulistyowati, Indah Indriyati, Lilik Tri Irianti, Enjeline Isa, Salmi Mohd Islami, Nisa Fadhila Jenny Huberta Kotta, Chalma Junaidi Junaidi Karuniawan, Rickho Rizky Kauf, Josch Kayani, Indah Kurniawan, Rofiq Kusnadi Kusuma, I Wayan Angga Wijaya Kusumah, Yayi Munara Lestari Santoso, Nuke Puji Lucky Nugroho Macariola, Juli Simon Mahdi, Muhammad Fattah Maheswari, A. Hasnanda Sakina Marampa, Elieser R Marfatah, Muhammad Ramadhani Markus, Suryo Nugroho Martin Tamera, Daniel Martono, Aris Michael Najoan, Junius Minanda, Ratih Mucji, Gita Sofiana Muhammad Fachri Maulana Muhtadi, Yudi Mulyono Mulyono Muntasir, Ibnu Nabila, Efa Ayu Naibaho, Uli Arta Naini, Nurul Fitrianis Negara, Ivan Hadi Prawira Niken Nur Kasim, Niken Nur Nisrina, Safira Fegi Nurfadillah Nurfadillah Nurhidajat, R. Nurhidajat, Raden Ongso, Seselia Padeli Padeli Pambudi, Ghanindo Rachmat Pamungkas, Ragil Asih Pamungkas, Wisnu Ardi Pane, Monika Sarananta Pekih, Mufti Imam Po Abas Sunarya Praja, Adhadi Pramono, Galih Pramudhita, Karunia Burhan Praptana Pratama, Putu Yoga Satya Priscillia Picauly, Priscillia Purbobinuko, Zakharias Kurnia Purnama, Diar Eka Puspita, Kori Putri, Yayang Ristiana Qurotul Aini Rabbani, Zonar Anjab Rahayu, Eka Fitri Rahman, Diki Arif Rahmani, Ngatoiatu Ramadhan, Aditya Ramadhan, Kresna Ramadhan, Tarisya RAUF, AUNU Restuanto, Faqih Rifaldi, Muhammad Faisal Rinayati Rinayati Ruli Supriati, Ruli S, Tantri Sabila, Nurahma Sahab, Achmad Indra Saidah Saputra, Subhan Ahmad Saputro, Agung Dwi Sari, Cempaka Kumala Sarnadi, Sarnadi Sembiring, Adelina Setiawati, Riri Sevtiani, Imaniar Simanjuntak, Ridwan Zulkarnain Panca Putra Soedjarwo, Soedjarwo Sofinda, Sulik Solihin, Dadang SRI HENDRASTUTI HIDAYAT Sri Wahyuning Sugeng Widada Suhaepi, Muhamad Iip Sumantono, Trubus Sumantri, Dicky Sumaryati, Bety Sunandar, Endang Sunarya, Lusyani Susilo, Yanto Sutrisno, Sutrisno Swastantomo, Rizki Syarifah, Linda Syifa, Ghea Ananda Taufik Maulana, Taufik Tjiptogoro Dinarjo Soehari TRI ASMIRA DAMAYANTI Tukhas Shilul Imaroh Uswatun Hasanah Yamin, Abdul Yamin, Steven Yohana Natassha Yolanda, Ega