Claim Missing Document
Check
Articles

Found 2 Documents
Search
Journal : Jurnal Ticom: Technology of Information and Communication

Sistem Penunjang Keputusan Pemilihan Pelanggan Prioritas Dengan Metode SAW Pada PT. Tixpro Informatika Megah Putri Natasa; Bima Cahya Putra; Atik Ariesta; Yuliazmi Yuliazmi
Jurnal Ticom: Technology of Information and Communication Vol 11 No 3 (2023): Jurnal Ticom: Technology of Information and Communication
Publisher : Asosiasi Pendidikan Tinggi Informatika dan Komputer Provinsi DKI Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

PT. Tixpro Informatika Megah is a trading company that focuses on Information Technology (IT) products, which have problems with the product distribution process, because there are several limited products, which are caused by product deliveries from unpredictable suppliers. So this research proposes to implement a decision support system (DSS) application for selecting priority customers using the Simple Additive Weighting (SAW) method, with the aim of obtaining selected customers as priorities in product distribution and the selected customers getting 50 grams of metal gold. The criteria that will be used in the DSS application are total purchases, payment accuracy, number of transactions (per month), delivery distance, credit limit value, and length of subscription. In designing the DSS application, the programming language used is PHP, the database uses PhpMyAdmin, and the framework used is bootstrap. The conclusion of this study is that the DSS application for selecting priority customers using the SAW method can help users (admins) in making decisions about priority customers who are selected to be prioritized in distribution, because they have been selected with established limits such as criteria, sub-criteria, and weights. As well as with the validation module, the report team head who will be the determinant of final decision-making can make a priority customer order which according to him is better, as well as the module for printing validation reports and printing calculation reports can be given to leaders, as well as attachments that will be used by the head of warehouse for used as a reference in the distribution of products.
Implementasi E-Commerce Menggunakan Content Management System Untuk Mendukung Proses Penjualan Pada Family Gold Delivery Naufal Noor Hibatulloh; Bima Cahya Putra; Lauw Li Hin; Agus Umar Hamdani
Jurnal Ticom: Technology of Information and Communication Vol 11 No 3 (2023): Jurnal Ticom: Technology of Information and Communication
Publisher : Asosiasi Pendidikan Tinggi Informatika dan Komputer Provinsi DKI Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Family Gold Delivery is an online business that sells various brands of precious metals and also sells frame designs for precious metals that can be customized with greeting words according to the customer's wishes. In running its business, Family Gold Delivery only utilizes Instagram, Whatsapp and Marketplace media to sell its products. However, due to the high percentage of additional costs and insurance charged by the marketplace, it affects product prices, which must adjust to these costs, making buyers not want to transact through the marketplace. In the absence of a system to support the sales process, buyers still have to contact the seller directly via chat. Based on the existing problems, the solution provided is to apply the e-commerce model to the Family Gold Delivery business which aims to facilitate business processes, especially product sales activities. By using the Business Model Canvas (BMC) method to develop new business ideas to develop business strategies quickly and Fishbone Diagrams to analyze problems. Then the Wordpress Content Management System (CMS) as a tool for building websites so that the website can be implemented immediately and can meet all business needs. Accompanied by the implementation of Search Engine Optimization (SEO) and marketing strategies to expand marketing so as to produce an e-commerce website prototype that can support the sales process on Family Gold Delivery from sales to product marketing. The conclusion from the implementation of this e-commerce model can overcome the main problems faced by Family Gold Delivery namely, buyers will not be charged additional fees if transacting through e-commerce websites, and the sales process no longer needs to be done via chat.