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Journal : Indonesian Journal of Global Health research

Analysis of Individual Factors on the Usefulness of Trusted Information Systems at X Primary Clinic Sholihah, Firdha Amaliatus; Sugiyanta, Sugiyanta; Asmaningrum, Nurfika
Indonesian Journal of Global Health Research Vol 6 No 5 (2024): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v6i5.3241

Abstract

Implementing SIM in Clinics as one of the FKTPs is very useful in providing health services. This study aims to analyze individual factors regarding perceived benefits through the intervening variable perceived ease of use of information technology at private clinics in Jember district. This quantitative research is analytical research with an observational approach. The population of this study was 46 employees at two private clinics who had SIMRS usernames. The sampling technique uses the total sampling method. Research data was obtained from the results of filling out questionnaires by respondents. Data analysis using the SmartPLS application with the Partial Least Square technique. The results show that Individual factors have a strong contribution to perceived ease of use and perceived usefulness.Individual factors have a positive effect on perceived ease of use with a path coefficient value of 0.427, a T-statistic value of 3.498.Individual factors have a positive effect on perceived usefulness with a path coefficient value of 0.077. The path coefficient value of 0.844 shows that there is a strong and positive influence between perceived convenience on perceived usefulness with a high T-statistic value (11.177).Individual factors influence perceived usefulness through the intervening variable perceived ease of use.
Analysis of the Health Service Quality and Service Innovation of Dokter Muter on Patient Satisfaction Reikatiffany, Amellia; Sugiyanta, Sugiyanta; Wijaya, Dodi
Indonesian Journal of Global Health Research Vol 7 No 2 (2025): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v7i2.5379

Abstract

Dokter Muter (Near by Doctors and other health workers through integrated services) is an innovation of the Lumajang District Health, Population Control and Family Planning Office (Dinkes P2KB). This innovation aims to bring access to health services closer to remote or geographically challenging areas. The purpose of this study was to determine the effect of health service quality and the Doctor Muter service innovation on patient satisfaction in Lumajang District. The population of this study were patients who had received or were receiving Dokter Muter services in 25 health centers. The data collection method was a questionnaire using Likert scale. This study used a cross-sectional design with proportional stratified random sampling technique. The number of samples in this study was 384 respondents. Data analysis was done using path analysis. Based on the results of the study, it is known that the path coefficient value of service quality on patient satisfaction β = 0.234 is positive with a p-value of 0.000, so that service quality has an influence on patient satisfaction. The path coefficient value of Dokter Muter’s service innovation on patient satisfaction β = 0.639 is positive with a p-value of 0.000, so Dokter Muter's service innovation has an influence on patient satisfaction. The R-squared value for the patient satisfaction variable is 0.707, which means that 70.7 percent of the patient satisfaction variable is influenced by Dokter Muter's service quality and service innovation, and the remaining 29.3 percent is influenced by constructs outside the model.
Co-Authors Akmal, Firdaus Al Munawir Al-Kattani, Abdul Hayyie Alfi Kamalia Amri Jahi Arrezqi, Misbakhul Asari, Hasyim Ayuwardani, Mellasanti Bagus Hermansyah Bangun Suharti Bangun Suharti Bayu Setyo Nugroho, Bayu Setyo Budi, Rahmad Setio Chita Setya Widyani Cynthia Parasetiayu Ariesty Desie Dwi Wisudanti Dhanik Sulistyarini Djoko Susanto Dodi Wijaya Dwicahyandari, Winie Septhia Dwita Aryadina Rachmawati Elly Nurus Sakinah, Elly Nurus Erfan Efendi Erma Sulistyaningsih Febrina Indrasari Furqoni, Hafith Hafith Furqoni, SP., M.Si. Ph.D. Hairrudin Hairrudin Heni Fatmawati I Gede Setiawan Adi Putra I Gusti Ngurah Agung Darma Putra I Gusti Putu Purnaba Ida Srisurani Wiji Astuti Ika Rahmawati Sutejo Islakhah, Farikhatul Jumi, Jumi Khadijah Nur Al Firdausi Kristianningrum Dian Sofiana Kunthi Kencana Makayasa Putri Kunthi Kencana Makayasa Putri, Kunthi Kencana Kurniani, Kurniani Maesaroh, Dena Ajeng Makmun Riyanto Malebra, Irawan Marhaeni, Sri Mubin, Nadzirum Nahar, M. Niki Niki Rahmawati Nur Rini Nurfahimi, Yudriani Nurfika Asmaningrum Nurmaida, Eny Pang S. Asngari Paniya Paniya Paniya, Paniya Permatasari, Okti Syah Isyani Pipiet Wulandari Purnamasari, Eva Rayyan, Muhammad Isra Rafidin Reikatiffany, Amellia Rini, Erin Puspita Sa'diyah, Maemunah Safitri, Maristia Cahya Sandi Supaya Sarah Andriani Sekarmelati, Sonea Valensita Septyawati, Ratna Setyadi, Dody Sholihah, Firdha Amaliatus Solly Aryza Sri Eka Sadriatwati Sri Wahyuni Sukma Nur Ardini Suwardi Suwardi Tina Kartika Umar Farouk Widyanti, Dika Vivi Wiediyanti, Destine Fajar Yusmar Ardhi Hidayat, Yusmar Ardhi Zaenuddin, Achmad Zahrah Febianti Zuliyatul Masnunah