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Retno Susanti
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Journal : Jurnal Manajemen Riset Inovasi

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Pengaruh Harga, Promosi dan Kualitas Pelayanan terhadap Keputusan Pembelian pada Mixue Ice Cream dan Tea Nusukan Surakarta Irfan Rizqi Pangestu; Retno Susanti
Jurnal Manajemen Riset Inovasi Vol. 2 No. 4 (2024): Oktober : Jurnal Manajemen Riset Inovasi
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/mri.v2i4.3188

Abstract

Consumer purchasing decisions are a process in consumer behavior where consumers have taken action to make a purchase after searching and understanding information. The increase in sales occurred at Mixue Ice Cream & Tea Nusukan, where this increase was one of the impacts of consumer decisions. This research purpose to analyze factors that influence purchasing decisions, including price, promotion and service quality at Mixue Ice Cream & Tea Nusukan. The population in this research are consumers who make purchases at Ice Cream & Tea Nusukan. The samples obtained were 100 people using Leedy technique calculations. The sampling technique used was accidental sampling with data collection techniques using questionnaires. Data analysis techniques in this research use validity tests, reliability tests, classical assumption tests, descriptive analysis, multiple linear regression analysis, t test, F test and coefficient of determination test. The results of the analysis stated that all questionnaire items as research instruments were valid and reliabel, as well as the classical assumption tests, including the multicollinearity test, autocorrelation test, heteroscedasticity test and normality test, all variabels were declared to have passed the classical assumption test. Multiple linear regression analysis obtained that all regression coefficients were positive with the equation Y= 3.809 + 0.134X1 + 0.365X2 + 0.230X3 + e which means that variabels X1 (price), X2 (promotion) and X3 (service quality) on Mixue Ice Cream & Tea Nusukan. Hypothesis testing shows that price has a significant effect on purchasing decisions at Mixue Ice Cream & Tea Nusukan. Promotions have a significant influence on purchasing decisions for Mixue Ice Cream & Tea Nusukan. Service quality has a significant influence on purchasing decisions at Mixue Ice Cream & Tea Nusukan. The F test states that the research model for the influence of the independent variabel on the dependent variabel is correct. The coefficient of determination test shows that price, promotion and service quality are able to explain purchasing decisions by 42.6%.
Co-Authors Abdul Aziz Sholeh Ahmad Daengs GS Ainur Rohmah Alauwiyah, Fatimah Ali Muhdor Aminuyati Ananda Sukarno, Videllia Chitra Andriani Andriani Anistasya Anita Anita Aprilia Ariyanto Apriliyani, Ria Ardandi, Jefri Ariyanto, Aprilia Asmi, Adhitya Rol Asromi, Asromi Azizah, Sarmeylia Azwardi Azwardi Baktiar Suta Paradigma Baskoro Adi Prayitno Bayu Hendro Wicaksono Bowo Sugiharto Bramastyo Kusumonegor Bramastyo Kusumonegoro Brian Pradana, Brian Bulan Setyaning Nugraheni Cholilla, Nur Daniati Daniati Deny Aditya Puspasari, Deny Aditya Devi Oktavia Devin Yanuar Hardiyanto Dewi Suyani, Septi Arvika Diana Zuhro Didi Suhendi, Didi Dina Putri Rahayu Diny Kusumawardani Dwi Nisa Edwin Pramana Elvira Rosa, Elvira Emirensiana Watu Enny Istanti Enny Susanti Erna Retna Safitri Erni Hariyanie Erniawati Pujiningsih Fakhili Gulo Farhan Fariz, Exzan Abdi Felix Rajendra Adiyatma Galih Sartono Grandy Loranessa Wungo GS , Achmad Daengs Hana Selfiana Handayani, Nevi Harsono Teguh Santoso Hartarto Junaedi Herni Sulastien Hidayat, Muhammad Taufiq Hudaidah Hudaidah HUDIN, MUKHLISIN NATA Hutauruk, Yosephine Tania Ichsanudin, Habib Irfan Rizqi Pangestu Irine Mawar Rima Anggraeni Ismariani Khatijah, Nyayu Khollilu Rohman Kiki Restu Handayani Kristiawati, Indriana Kun Setiono kurniaty, betty Lamidi, Lamidi Laurentina Nona Eda M. Rizki Islami Mane', Gabriel Maria Kornelia Ringgi Kuwa Marjam Desma Rahadhini Mediatrix Santi Gaharpung Melinda, Anastasia Mutiara Mian Anita Mudinillah, Adam Muhammad Rivai Munntari, Diah Ayu Nanik Nuraini Nata Hudin, Mukhlisin Natasia Tirsa Amanda Nia Supiana Nofa Martina Ariani, Nofa Martina Novadilla, Elsa Firanty Novi Safitri Novita Mahastri , Amadea Nur Affandi, Muhammad Nur Fajar Arief Nuraini Handayani Nurcahyo, Setyo Pradita Nurcholis, Rochman Nurini . Nyoman Sumitra Ovitalia Afanda Riani Panji -, Panji Prabani, Tifany Tasya Prima, Felix Jonartama Rachman, Fuad Abdur Rahayu Triastity Rahma Indah Yunita Rahmawati, Eva Silviana Ramansyah Hidayat Renanda Irfan Samudra Resa Agustina Perdana Retno Widjajanti Ria Amalia Ria Apriliyani Rina Dewi Rina Kurniati Risa Marta Yati Ruchan Sanusi Ruhan Sanusi Ryian Dwi Pradana Safitri, Erna Retna Salva Chelsia Putri Frisnanda Sandy, Adie Citra Saputra, Baharudin Andi Sariffuddin Sariffuddin Sartono, Galih Setyaningsih Setyaningsih Siti Dewi Maharani Soekarno, Roy Adam Sri Wahyuni Sugiono Sutomo Sumarno Sumarno Sumaryanto Sumaryanto , Sumaryanto Sumaryanto Sumaryanto, Sumaryanto Sumiyati Sunarso Sunarso Suprihatmi SW Surya Wahyu Prasetya Sutini Sutini Sutopo Sutopo Syafi'i Syafi'i Turwati, Turwati Tuti Widianti wahyuni, fadela septi Waicang, Yonece Wakhidah Kurniawati Wega, Marianus Oktavianus Wicaksono, Galih Sakti Widodo Widodo Wijaya, Muhammad Indra Hadi Wijiastuti, Atika William Gusti Nova Yofi Yanti Yustina Wela Zarkasih, muhammad Restu Zulkardi Zulkardi