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All Journal JURNAL MEDIA INFORMATIKA BUDIDARMA Journal of Computer System and Informatics (JoSYC) RESOLUSI : REKAYASA TEKNIK INFORMATIKA DAN INFORMASI
Dedy Alamsyah
Universitas Muhammadiyah Tangerang, Tangerang
Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Electrical & Electronics Engineering Industrial & Manufacturing Engineering

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Journal : RESOLUSI : REKAYASA TEKNIK INFORMATIKA DAN INFORMASI

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Analisis Kualitas Website Menggunakan Metode Webqual dan Importance Performance Analysis (IPA) Pada Website Pondok Pesantren Al-Hidayah Pringsewu Yusra Fernando; Catur Apriyani; Donaya Pasha; Dedy Alamsyah
Resolusi : Rekayasa Teknik Informatika dan Informasi Vol. 2 No. 6 (2022): RESOLUSI Juli 2022
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/resolusi.v2i6.406

Abstract

The web has turned into an inseparable part of human existence in this computerized age. With the web, all the ideal data can be obtained effectively and quickly. However, the quality of the website needs to be evaluated to improve the information provided by the website. The purpose of this study was to analyze the quality of the website of the Al-Hidayah Islamic Boarding School. Website quality analysis using the Webqual method is a measurement of website quality based on end user perceptions and Importance Performance Analysis (IPA) is a technique for identifying the quality measurement attributes of the product. Based on the results of the Webqual Index calculation on the Al-Hidayah Islamic Boarding School website, it can be seen that the service interaction dimension gets the highest index value. While the information dimension (information) gets the lowest index value. Then the Importance Performance Analysis on the website there are several attributes that are in quadrant I which are the main priority for improving the quality of the website to increase user satisfaction, the information dimension is an indicator of timely information, relevant information. In the service interaction dimension, it is a safe indicator of personal information, feature facilities can be accessed properly, thus providing easy input or suggestions for the school.
Co-Authors Alfry Aristo Jansen Sinlae Catur Apriyani Donaya Pasha Farli Rossi Mohammad Imam Shalahudin Muhammad Bagir Ri Sabti Septarini Rini Nuraini Rini Nuraini Sampurna Dadi Riskiono Yusra Fernando