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Tukiman Tukiman
Kepala Sekolah SMA St. Antonius Jakarta Timur
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Journal : RESLAJ: RELIGION EDUCATION SOCIAL LAA ROIBA JOURNAL

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Implementasi Peraturan Bupati Nomor 47 Tahun 2021 tentang  Santunan Kematian Bagi Masyarakat Miskin di Kabupaten Bojonegoro Safira, Nadia Ismi; Tukiman, Tukiman
Reslaj : Religion Education Social Laa Roiba Journal Vol 6 No 3 (2024): Reslaj: Religion Education Social Laa Roiba Journal
Publisher : LPPM Institut Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/reslaj.v6i3.5015

Abstract

Indonesia is one of the developing countries with a fairly high poverty problem. In this problem, the government solves the main problem, namely poverty in the form of policy programs to meet the needs for the welfare of the community. With the high poverty rate, the Bojonegoro Regency Government provides a program as a sense of government concern for the people of Bojonegoro. This program is intended as a manifestation of the responsibility of local governments to improve community welfare equally. The purpose of this study is to determine the extent of the implementation of the death benefit program in Bojonegoro Regency. This research uses a qualitative approach, where the data obtained comes from interviews, observations and documentation as the main source, while secondary data comes from relevant books and scientific articles.The result of this study is that the implementation of the death benefit program is still not fully running optimally. There are implications, especially in terms of socialization and changes in the system to online implementation of the program. Keywords: Policy Implementation, Poverty, Social Security Death
Pengaruh Kualitas Pelayanan Pembayaran Pajak Kendaraan Bermotor terhadap Kepuasan Masyarakat di Kantor Bersama SAMSAT Ketintang Surabaya Selatan Perkasa, Elang Bahar; Tukiman, Tukiman
Reslaj : Religion Education Social Laa Roiba Journal Vol 6 No 3 (2024): Reslaj: Religion Education Social Laa Roiba Journal
Publisher : LPPM Institut Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/reslaj.v6i3.5563

Abstract

This research aims to analyze the quality of service on the satisfaction of Motor Vehicle Taxpayers at the Ketintang Samsat Joint Office, South Surabaya. The methodology used in this research is of the quantitative variety, especially the quantitative descriptive type. The quantitative method as explained by Sugiyono (2015) is known as the positivistic method because of its foundation in the philosophy of positivism; However, this method is a scientific method because it is combined with scientific principles. Samsat is a single, one-stop administrative system. The Samsat Joint Office is one of the public service places, handling the payment of Motor Vehicle Tax (PKB), Motor Vehicle Title Fee (BBNKB) and also Mandatory Road Traffic Accident Fund donations (SWDKLLJ). Based on data obtained by researchers directly from the research object, the South Surabaya Samsat Joint Office (Samsat B) which is located on Jalan Ketintang Sraten was inaugurated for use by the East Java Provincial Secretariat on April 29 2000, the South Surabaya Samsat building was built on a land area of 5,945 m2 and a building covering an area of 5,400 m2 consisting of two floors, each measuring 378 m2, the status of this land is owned by the East Java Provincial Government with Certificate Number: 35 LAK 245248 dated 01 October 1997. Based on the discussion and conclusions that can be drawn, namely the Samsat Office in Kentintang Selatan, Surabaya, still has some room for improvement in terms of responsiveness in providing services to customers, as well as extensive employee knowledge and insight, as well as skills in carrying out their duties, politeness towards patients, and other aspects of guarantees or guarantees, need to be improved . It is hoped that it can be used as evaluation material to improve service quality, especially at the Surabaya City Samsat office.
Co-Authors Abdurrohim Abdurrohim, Abdurrohim Afianti, Julia Aini, Syaiba Qurrotul Aji, Bayu Purnomo Amelia, Avril Firda Andarini, Sonja Andriani, Silvia Desy Anggita Rahma Fadlila Annisa, Khofifah Khoiru Arhamza, Muh Satria Arsela Eko Listiono Arumdani, Nafida Aryanti, Teresia Retno Auliavia Cantika, Firyal Kurniawati Azizah, Riza Zanuar Nur Bastian, Moch Aril Cecep Kusmana Christy, Nethania Darajah, Arini Darmawan, Mohammad Jefri Dilisti, Dilisti Ebertha, Chesta Surya Eka Saputri, Eka Eko Supraptono Ferdiananta, Mayhikal Fuad, Muhammad Shofil Gustafiani, Diana Claudya Hanum, Yuspa Hanum, Yuspa Hariroh, Sanindita Qolbiyah Hidayattullah, Ardhana Luthfi Ima Duddin Irmaya, Nindi Janna, Putri Marifatul Junita Risma Wanti Kenia, Firanti Marshela Khumaedi, Muhammmad Kurniawan, Galang Wahid Lia, Siti Noer Lydia, Angelia Devika Madini, Sephia Mahmudah, Amanah Amalia Marhanani, Listiya Mohamad Irfan, Mohamad Muhamad Ragiel Yudha Setiawan Muliani, Betrik N, Ertien Rining Nafi’ah, Zumrotun Ningrum, Deva Mariana Isti Nurjanah, Yulia Perkasa, Elang Bahar Prameiswary, Adinda Prameswari, Gloria Win Pratama, Edo Pandu Putri, Revi Ardiana Rahmania, Salsabella Nanda Ramadhina, Windy Nur Rifqi, Niswah Khaliya Rosida Rosida Sabila, Putri Aprilia Safira, Nadia Ismi Safitri, Aurelia Ayu Salsabella, Yasmin Alissa Saputra, Septian Aditya Sari, Adelia Purvita Shahira, Sharifah Sisillia, Meyga Sonhaji Sonhaji Syahputra, Febryan Rama Trisna, Andre Yusuf Utami, Adelia Putri Vernanda, Elisa Pingky Vitasari, Riska Retno Wibisono, Rizky Widyatna, Zildjianisa Rhisma Yasah, Aulya Dista Yeri Sutopo Yuanita, Farras Dewi Yulisrowati, Iis Yusfa Hanum, Yusfa Zaidah, Umi