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Aries Wahyuningsih
Sekolah Tinggi Ilmu Kesehatan RS. Baptis Kediri
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Physics Public Health

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Journal : JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit)

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The Role of Interprofessional Communication in Enhancing the Quality of Hospital Health Services: A Scoping Review Wahyuningsih, Aries; Firmanda, Giovanni Iga
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol. 14 No. 2 (2025): August 2025
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v14i2.570

Abstract

Interprofessional communication is vital in delivering high-quality hospital healthcare services by promoting teamwork, minimizing errors, and enhancing patient outcomes. This study explores the role of interprofessional communication in improving the quality of hospital healthcare services. The research employed a scoping review design, utilizing data from Elsevier and ScienceDirect databases for articles published between 2017 and 2025. The review process adhered to PRISMA guidelines 2020, with inclusion criteria focusing on articles discussing interprofessional communication in hospital settings. A standardized data extraction form was used to record study characteristics, communication interventions, and outcomes. Thematic analysis was applied to map and synthesize key themes and subthemes. A rigorous selection process yielded 14 relevant articles, ensuring consistency and scientific credibility. The findings identified two main themes: strategies to enhance interprofessional communication—such as structured tools like SBAR and interdisciplinary meetings—and the impact of communication on healthcare quality, including improvements in patient safety, clinical outcomes, and team collaboration. Subthemes included communication barriers, leadership support, and continuous training. The study concludes that hospitals should prioritize implementing structured communication protocols and cultivating a culture of teamwork and ongoing professional development to optimize service delivery and patient safety.
Co-Authors ., Erawati ., Erawati Adek Wibowo Anti, Yuli Anti, Yuli Apreliya, Resa Ari Probandari Arisandi, Defri Putri Arisandi, Defri Putri Darmawan, Yohanes Benny Daynata, Corlida Priska Kunti Desita Febriana Dewantoro, Christoper Antony Eldora, Eliane Erlin Kurnia ERVA ELLI KRISTANTI Fisto, Abraham Asananjaya Fitria, Indraningrum Giovanni Iga Firmanda Hapsari, Lidwina Nadea Nova I Wayan Gede Artawan Putra Karina Dinda Kinasih Lyana, Omega Happy Putri Margaretta, Sheylla Septina Maria Anita Yusiana Natalia, Debora Adinda Pakpahan, Helen Pasthikarini, Paramita Pasthikarini, Paramita Pratiwi, Wahyu Nur Purnamasari, Vivi Purnamasari, Vivi Rita Dewi Sunarno Sabathina, Sindy Sabatina, Sindy Sakti, Jordan Bima Putra Sandy Kurniajati Sari, Dyah Ayu Kartika Wulan Selvia David Richard Setiawaty, Almadya Candra Setiawaty, Almadya Candra Srinalesti Mahanani, Srinalesti Sumardiyono Susanto, Lenora Zefin Wahyu Utami, Imelda Lintang Vonny Merdianita Dwi Anugraheni Wahyudi, Zefanya Adinda Viola Yolanda, Ocha