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Aisyah Aisyah
Universitas Putra Abadi Langkat
Civil Engineering, Building, Construction & Architecture Dentistry Health Professions Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary Other

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Journal : Jurnal Keperawatan Priority

 1 
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PASIEN DI RSUD DR. RM. DJOELHAM BINJAI Delimayani; Aisyah; Juliati; Nurlina
Jurnal Keperawatan Priority Vol. 6 No. 2 (2023)
Publisher : Universitas Prima Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34012/jukep.v6i2.4000

Abstract

Service quality is a measure of how well the level of service provided is able to match customer expectations. Patient satisfaction is an evaluation or assessment after using a service, that the selected service at least meets or exceeds expectations. This type of research is a descriptive study using a cross sectional analytic study design. The research objective is to determine the effect of service quality on patient satisfaction at the Dr. General Hospital. RM. Djoelham Binjai. In this study, the sampling technique was carried out using a saturated sample technique of 75 people. The results of hypothesis testing to see the relationship between variable X and variable Y are with a significant level (α) = 5% (0.05) and df = 1, the results are p.value = 0.000 at df = 1 where sig < (0.000< 0.05) then H0 is rejected so it can be concluded that there is an effect of service quality on patient satisfaction at the Dr. RM. Djoelham Binjai in 2021. The results of this study are expected to provide input to the hospital management to further improve the quality of service in order to increase patient satisfaction.
The Relationship Between Breast Care and Breast Milk Production Among Postpartum Mothers Aisyah, Aisyah; Juliati, Juliati; Hasanah, Nur; Agustina, Dedek
Jurnal Keperawatan Priority Vol. 8 No. 2 (2025)
Publisher : Universitas Prima Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34012/jukep.v8i2.7192

Abstract

The postpartum period plays a critical role in establishing successful breastfeeding. Adequate breast milk production is essential to meet the nutritional needs of infants, particularly during the first 1,000 Days of Life (HPK), a window that significantly impacts a child's growth and development. Among the various factors that influence lactation, consistent and proper breast care practices by postpartum mothers are believed to support milk production. This study employed an analytical observational design using a cross-sectional approach. A total of 32 postpartum mothers at Klinik Pratama Hugo Hasena were selected through a total sampling technique. Data on breast care practices and breast milk production were collected using structured questionnaires and analyzed using the chi-square statistical test. The findings revealed that the majority of mothers (81.3%) performed breast care routinely, and the same proportion (81.3%) reported sufficient breast milk production. Statistical analysis showed a significant relationship between breast care and breast milk production (p = 0.000). The study concludes that breast care has a significant association with breast milk production among postpartum mothers. These results highlight the importance of educating and empowering mothers on proper breast care techniques as part of postnatal support to promote successful breastfeeding. Healthcare providers are encouraged to enhance postpartum education programs, particularly focusing on the role of breast care in supporting optimal lactation and infant health during the critical early stages of life.
Co-Authors Agustina, Dedek Delimayani Delimayani Juliati Juliati Juliati Nur Hasanah Nurlina