Claim Missing Document
Check
Articles

Found 2 Documents
Search
Journal : JURNAL EKONOMI BISNIS DAN MANAJEMEN (EKO-BISMA)

TANTANGAN DAN PELUANG IMPLEMENTASI AI DALAM LAYANAN PUBLIK (STUDI KUALITATIF DI KOTA BANDUNG) Safrizal Wildan, Ari; Nunung, Ai; Veranita, Mira; Framesthi, Dyah Bayu
JURNAL EKONOMI BISNIS DAN MANAJEMEN (EKO-BISMA) Vol 4 No 1 (2025): JURNAL EKONOMI BISNIS DAN MANAJEMEN (EKO-BISMA)
Publisher : PUBLISHER ABISATYA DINAMIKA ISWARA PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58268/eb.v4i1.153

Abstract

Digital transformation in the government sector encourages the adoption of Artificial Intelligence (AI) technology to improve the efficiency, transparency, and accessibility of public services. Bandung City as one of the pioneers of the Smart City concept has integrated AI in various aspects of public services, such as population administration, taxation, licensing, and public complaints. However, the implementation of AI still faces various challenges, including limited infrastructure, readiness of human resources (HR), immature regulations, and low levels of public trust in the security and effectiveness of AI-based systems. This study uses a case study method with a qualitative approach to explore the effectiveness of AI implementation in Bandung City. The results show that although AI has the potential to improve bureaucratic efficiency and service quality, the level of public acceptance is still low due to the lack of digital literacy and concerns about data security. Therefore, a strategy is needed to increase digital literacy, strengthen data protection regulations, and improve technological infrastructure so that AI can be adopted more widely and effectively in public services.
TRANSFORMASI PENDIDIKAN TINGGI DALAM MEMPERSIAPKAN SDM ADMINISTRASI PERKANTORAN YANG KOMPETEN UNTUK INDONESIA EMAS 2045 Framesthi, Dyah Bayu; Subrayanti, Delia
JURNAL EKONOMI BISNIS DAN MANAJEMEN (EKO-BISMA) Vol 4 No 1 (2025): JURNAL EKONOMI BISNIS DAN MANAJEMEN (EKO-BISMA)
Publisher : PUBLISHER ABISATYA DINAMIKA ISWARA PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58268/eb.v4i1.158

Abstract

Higher education plays a crucial role in shaping competent human resources to face global challenges and achieve the vision of Indonesia Emas 2045. The Office Administration study program must adapt to technological advancements, digitalization, and changing workplace dynamics. The transformation of higher education in this field includes enhancing skill-based curricula, integrating technology into administrative processes, and strengthening soft skills such as communication, leadership, and organizational management. This article explores how higher education, particularly in Office Administration, contributes to preparing professional, adaptive, and highly competitive graduates in the digital era. Through literature analysis and case studies, it is found that curriculum innovation, industry collaboration, and the utilization of modern technology are key factors in producing graduates ready to contribute to national development. Thus, the transformation of higher education in Office Administration is essential in shaping excellent human resources that support the vision of Indonesia Emas 2045.