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All Journal Bunda Edu-Midwifery Journal (BEMJ) Warta Penelitian Perhubungan Warta Penelitian Perhubungan
Eny Yuliawati, Eny
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Automotive Engineering Civil Engineering, Building, Construction & Architecture Education Engineering Environmental Science Health Professions Medicine & Pharmacology Nursing Public Health Transportation

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Journal : Warta Penelitian Perhubungan

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Pengkajian Kemauan Membayar Cargo Service Charge (CSC) Di Bandara Ngurah Rai Denpasar Rizki, Yuke Sri; Yuliana, Dina; Yuliawati, Eny
Warta Penelitian Perhubungan Vol. 22 No. 1 (2010): Warta Penelitian Perhubungan
Publisher : Sekretariat Badan Penelitian dan Pengembangan Perhubungan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (5889.872 KB) | DOI: 10.25104/warlit.v22i1.999

Abstract

The development of air transport industry in Indonesill will have impact on the national (llJUltionbusiness. The air transport is really needed to mave passengers and goods. At some airports cargoservices have been subjected to cargo service charge (CSC) to improve service and security. Theresearch used WfP (willingness to pmj) method through questionnaires and interoiews to 16 forwarderat Ngurah Rai Airport. The results of the study showed that the fonvarder willing (wi1lingnessto pmj) to pay cargo seruice charge with a range of value of Rp240, - to Rp395, - and 54.55% ofservice users to judge the level of service (level of service) provided biJ the management of cargo hasthe good criterill. It is recommended that the establishment of CSC refers to the futuring poliaJ tomake it enforceable and CSC's revenue at Ngurah Rai Airport can be used to imprave cargo services.Keywords: willingness to pay, Cargo Service Charge, forwarder
Co-Authors Bambang Susantono Dina Yuliana, Dina Purwati, Rati Putri, Neneng Syah Sigit P. Hadiwardoyo Tri Tjahjono Yuke Sri Rizki, Yuke Sri