p-Index From 2020 - 2025
17.37
P-Index
This Author published in this journals
All Journal JURNAL PROMOSI KESEHATAN INDONESIA JURNAL ILMU DAN TEKNOLOGI PETERNAKAN Jurnal Peternakan Integratif Jurnal Social Economic of Agriculture Humano: Research Journal JITRO (Jurnal Ilmiah dan Teknologi Peternakan Tropis) Buletin Penelitian Sosek Jurnal Sosio Agribisnis Jurnal Sains dan Teknologi Pangan JIMKesmas (Jurnal Ilmiah Mahasiswa Kesehatan Masyarakat) EDUKASI Public Health of Indonesia Prosiding Seminar Nasional Riset Kuantitatif Terapan 2017 Jurnal Riset Golden Age PAUD UHO Proceeding INTERNATIONAL SEMINAR IMPROVING TROPICAL ANIMAL PRODUCTION FOR FOOD SECURITY Dinamika : Jurnal Ilmiah Ilmu Administrasi Negara Jurnal Peternakan (Jurnal of Animal Science) Jurnal Pendidikan dan Konseling Jurnal Abdi Insani Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Budapest International Research in Exact Sciences (BirEx Journal) International Journal Of Science, Technology & Management (IJSTM) Jurnal Perempuan dan Anak Indonesia INTELEKTIVA Jurnal Ilmiah Wahana Pendidikan Jurnal Pendidikan dan Pengajaran (JPP) Indonesian Journal of Animal Agricultural Science (IJAAS) Jurnal Peternakan Lokal Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Jurnal Pengabdian Masyarakat Ilmu Terapan (JPMIT) Jurnal Multidisiplin Madani (MUDIMA) Jurnal Pengabdian Masyarakat Bestari (JPMB) SIGMA: Journal of Economic and Business JURNAL SIPISSANGNGI: Jurnal Pengabdian Kepada Masyarakat Jurnal Pengabdian Nusantara (JPN) Jurnal Pengabdian Kolaborasi dan Inovasi IPTEKS Jurnal Peternakan Integratif Chalaza Journal of Animal Husbandry Amal Ilmiah: Jurnal Pengabdian Kepada Masyarakat Indonesian Journal of Community Services Jurnal Pengabdian Masyarakat Marsialapari: Jurnal Pengabdian Kepada Masyarakat Jakadimas JIPHO (Jurnal Ilmiah Peternakan Halu Oleo) Jurnal Inovasi Dan Pengabdian Kaa Mieera
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Public Health of Indonesia

Assessing the service quality at health service facilities during the COVID-19 pandemic in North Buton District, Indonesia Ahmad, La Ode Ali Imran; Akbar, Muhammad Ikhsan; Nurmaladewi, Nurmaladewi; Aspian, Pitrah; Pagala, Iriyanto; Rustam, Muhammad
Public Health of Indonesia Vol. 8 No. 4 (2022): October - December
Publisher : YCAB Publisher & IAKMI SULTRA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36685/phi.v8i4.644

Abstract

Background: The degree of quality health is greatly influenced by existing health services. Thus, assessing the service quality during the COVID-19 pandemic is necessary. Objective: This study aimed to describe the quality of services in health service facilities in North Buton District during the pandemic. Method: A descriptive survey research was conducted in 2021. A total of 400 respondents were selected using accidental sampling. Data were analyzed using descriptive statistics and presented in the form of frequency distribution tables and narratives. Results: The quality of service (tangible, reliability, responsiveness, assurance, and empathy) was sufficient. Changes in the quality of health services were more likely related to changes in service flow and operating hours. However, although the service quality was adequate, some respondents (8% to 12%) complained about unavailability of hand sanitizer in the waiting room, inadequate detailed information related to COVID-19, slow registration process, lack of medical personnel, and less friendly healthcare workers. Conclusion: This study may serve as input for health policymakers and hospital and public health center managers to improve health service quality.
Co-Authors . Yunus ., Ashar A.A. Ketut Agung Cahyawan W Abd. Azis Muthalib Abdul Rahim Achmad Selamet Aku Ade Haerullah Adi Saputra Adrian Tawai Afa, Musadia Aisyah Aisyah Albar, Fahry Alfiansyah Alfiansyah Ali Djamhuri Amiluddin Indi Amiluddin Indi, Amiluddin Amiludin Indi Amlia Amlia Anci, Anci Andi Murlina Tasse Anfas, Anfas Ardianto, Roy Ardin, La Arfin Arfin Arwin Putra Pratama Asis Surajat Asis Surajat Asma Bio Kimestri Asnia wati Aspian, Pitrah Asrul Asrul Astriana Napirah Awaluddin, Andi Badaruddin, R. Baju Widjasena Basri Kaswan L Bulkis Bulkis Deki Zulkarnain Dewi, Fitria Dian Agustina Difa Nadillah Fausiah, Andi Fauzih Fifi Hariani Firman Nasiu Fitrianingsih Fitrianingsih Fitrianingsih Fitrianingsih Fuji Astuty Fuji Astuty Auza Gunawan, Muhammad Arjun GUSNAWATY HS, GUSNAWATY Gusti Ngurah Sudarmayasa H. Has Hadini, H. Hairil Adzulyatno Hadini Hakim, Muh Haidir Hamdan Has Handayani, Fitrianti Harapin Hafid H. Harliani, Wa Ode Harudin, La Hasmirawati, Hasmirawati Helpi Pebriani Herlina Herlina Herman, La Ode Hermanto Hermanto Hidayat Hidayat I Made Suderka Ida Usman Ilahude, Meygi Caesarika Putri Irma Irma Ismi Wardani Isnaeni, Purnaning Dhian Jabuddin, La Ode Jabudin, La Ode Jailan Sahil Jandi Muhammad Lapedu Kasmin, Muh Obi Kasmin, Muh. Obi Kemistri, Asma Bio La Karimuna La Malesi La Mpia La Ode Ali Imran Ahmad, La Ode Ali Imran La Ode Arsad Sani La Ode Ba'a La Ode Hermawan La ODe Muh. Munadi La Ode Muhamad Munadi La Ode Nafiu La Ode Sahaba La Ode Sahaba La Ode Santiaji Bande La Oge Leesi, Wa Ode Nurullah Lilly Linne A. Kainde Lisa Andriani Lusfia Lusfia M Nur Kadir M.R. Yosmi Antus Mala Mala Malesi, Rahman La Melly Pratiwi Misnawati Misnawati Muh. Aswan Pratama Muh. Munadi, La ODe Muh. Rusdin Muh. Rusdin Muhamad Pariama Muhammad Ikhsan Akbar Muhammad Rustam Munadi Munadi Munadi, La Ode Muh Munadi, La Ode Muh. Musram Abadi Natsir Sandiah Niken Ulupi Nur Santy Asminaya Nuraenih Nuraenih Nurdiyah Nurhaliza, Nurhaliza Nurhayu Nurmaladewi, Nurmaladewi Prasetya, Lisa Adum Pratama, Arya Adit Putri, Anindyaningrum Zainal Putu Nara Kusuma Prasanjaya R, Mustafa Rachmita Dewi S Toba Raden Febrianto Christi Radiasi Alam Rahman Rahman Rahman Rahman Raihan Raihan, Raihan Rani Anggraini, Rani Razak Ali Restu Libriani Rina Astarika, Rina Rismawati Nonsi, Rismawati Rusdin, Muh. Rusli Badaruddin S. Murtini Sadimantara, Muhammad Syukri Said Hasan Salahuddin Sandi Trio Ramadhan Sandiah, N. Sariati Sariati St Nur Anggraeni S Sulfiar, Ahmat Endang Two Sumatri, C. Surahmanto Sutrianto Sutrianto Syamsuddin Syamsuddin Syamsuddin Syamsuddin Syamsuddin Syamsuddin, Fajar Rakasiwi TAKDIR SAILI Tamrin Tamrin Tauwi Tauwi Tauwi Tauwi Thamrin, Saddam Husain Uci Malinda Ujang Hidayat Tanuwiria Variani Variani Vivin Wahyuni W. Kurniawan Wa Ode Umrawati Latif Wahyudi Wahyudi Waode Sukmawati Arsyad Widhi Kurniawan Wijaya, Andarias Julias Yamin Yaddi Yunila Nila Yunus Yunus Yusuf, Dewi Nurhayati Zahroh Shaluhiyah Zulkarnain, D.