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Journal : Jurnal Penelitian Kesehatan Suara Forikes

Emotional Quotient Clinical Nurses Analysis During Covid-19 Pandemic At The Palang Biru Kutoarjo Hospital Retno Budiati; Vivi Retno Intening; I Wayan Sudarta; Yullya Permina
Jurnal Penelitian Kesehatan SUARA FORIKES 2023
Publisher : FORIKES

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33846/sf.v0i0.3336

Abstract

Background: Nurses are at forefront of handling the Covid-19 pandemic. Fatigue and anxiety due to the risk of contracting Covid-19 increase the work stress of nurses which has an impact on the emotional instability of nurses, resulting in an increase in patient complaints. The increase in patient complaints also occurred at the Palang Biru Hospital during Covid-19 pandemic specially regarding nursing services. That complaints consist of nursing communication and personal sensitivity. Objective: This study aims to determine the relationship between the level of clinical nurses and an emotional quotient of nurses at the Palang Biru Kutoarjo Hospital during the Covid-19 Pandemic. Methods: This study used a correlative method with a cross sectional approach. The sample obtained was 70 nurses by purposive sampling technique. The data were collected by questionnaire. Data analysis was proceed applying Chi Square with 95% confidence level. Result: Most of the respondents were at the clinical nurse level III as many as 27 respondents (38.6%). The major of emotional quotient are in the low category, there are 46 respondents (65.7%) from 70 respondents. The results of Chi Square test obtained P value = 0.001 where the P value < 0.05 which means there is a positive correlation. Conclusion: There is a close relationship between the level of clinical nurses and the emotional quotient of nurses during the Covid-19 pandemic at the Palang Biru Kutoarjo Hospital.
Influence Study Of Self-Management and Nursing Services Quality During Covid-19 Pandemi At The Bethesda Lempuyangwangi Hospital Yogyakarta Damas Krismantaka Aji; Vivi Retno Intening; I Wayan Sudarta; Yullya Permina
Jurnal Penelitian Kesehatan SUARA FORIKES 2023
Publisher : FORIKES

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33846/sf.v0i0.3335

Abstract

Background: The quality of nursing services is the most important part of creating health services in a hospital. Self-management is one way to be able to change behaviors, thoughts, and feelings. Nurse mentioned that the quality of service had decreased due to the uncomfortable workspace and working atmosphere during Covid-19 Pandemic. Objective: This research aimed to find the effect of self-management on nursing services quality at Bethesda Lempuyangwangi Hospital Yogyakarta. Method: This consisted pre-experimental research design with one-group pre and post-test model. The population was nurses at Bethesda Lempuyangwangi Hospital. The sample obtained was 38 nurses taken with purposive sampling technique. This study used a questionnaire on the quality of nursing services and provided intervention on self-management through online meeting. Data analysis was proceed applying Wilcoxon sign rank test with 95% confidence level. Result: The P-value was 0.074 (p>0.05). The pre-test result showed 23 nurses who were very good (60.5%) and the post-test showed 30 nurses who were very good (78.9%). Conclusion: There is no effect of self-management on the quality of nursing services during the Covid-19 pandemic at Bethesda Lempuyangwangi Hospital Yogyakarta.