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Fathorrahman
Institut Teknologi dan Bisnis Asia Malang
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Journal : Journal of Research in Social Science and Humanities

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Analysis of the Influence of Education Costs, Quality of Educational Services, and References on Parental Satisfaction in Enrolling Their Children at SDIT Al-Kautsar Cikarang Widianingsih, Widianingsih; Fathorrahman, Fathorrahman; Pradiani, Theresia
Journal of Research in Social Science and Humanities Vol 5, No 1 (2025)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jrssh.v5i1.250

Abstract

This study aims to analyze the influence of education costs, the quality of educational services, and references on parents' satisfaction in enrolling their children at SDIT Al-Kautsar Cikarang. The research used a quantitative approach with data collected through questionnaires distributed to parents of students. The independent variables in this study include the quality of educational services, education costs, and references, while the dependent variable is parents' satisfaction. The method applied is multiple linear regression with the assistance of SPSS 26 software. The sampling technique used was the Slovin method, with 95 respondents comprising parents of students in grades II-VI at SDIT Al-Kautsar Cikarang. The results show that education costs, the quality of educational services, and references have a significant simultaneous and partial effect on parents' satisfaction. The quality of educational services is the most dominant factor influencing parents' satisfaction, followed by education costs and references. These findings suggest that improving the quality of educational services and implementing effective communication strategies related to costs, as well as reference management, can enhance parents' satisfaction with the school. This study is expected to contribute to the management of SDIT Al-Kautsar Cikarang in developing strategies to improve educational services, refine cost management systems, and create reference-based promotion strategies to strengthen parents' trust and satisfaction.
Co-Authors Abdul Rahman Abu, Amin Bin Agus Purnomo Sidi Agustina, Tin Ahmad Firman Ali Shahab Amrulloh, Imron Andre Martinus ARDIANSYAH ARDIANSYAH Bambang Dwiatmanto Budiyanto, Didik BUKHORI, MOHAMMAD Candra Adi Wijaya Cheria, Fritzie Christina Natalia Putri Subroto Daniel, Desmon Darmawan*, Herry Dedi Damhudi Dony Buntoro effendi, Achmad Enge Christina Fatmawaty Fransiska Br Munte Fhery Catur Wibowo Hari Prasetyo Haryono, Silvia Arista Ike Kusdyah Rachmawati Ike Rachmawati Imam Suaydi Iswanto Iswanto Ivanry Matu Jone's Christentio Rikin Kapitaraw, Bejo Kosim Sutiono Kristianto, Andreas Kukuh Kurnia Dewi Permatasari KURNIA DEWI PERMATASARI Latief, Fitriani Lidia Lamhisa Simatupang Magda Pangesa Mahmud, Ervan Ali Marista Yoana Putri Matu, Ivanry Megawati, Novita Melati, Ni Luh Putu Kurniayu Mohammad Bukhori Momou, Desrianto Mubyl, Mutiarini Murtianingsih Murtianingsih, Murtianingsih Muzwati, Hani Nadeak, Hotta Parulian Nadia Nadia Nanik Sugiarti Ni Made Ayu Natih Widhiarini Oktarifany Citra Ayuningtyas Pionera, Eloichristi Praptiningsih, Eko Prasetyo, Reynaldy Prayitno, Setyo Puspitaningtyas, Maria Vianney Wahyu Puti, Hadrian Priangga Rahman A, Agus Ramadhani, Dony Ahmad Rengga Kusuma Putra Rimba, Anna Risca Trisnawati RR. Ella Evrita Hestiandari S, Putri Nadia Sabar Rismawati Sanjaya, Andreas Sijabat, Jayasan Sinwanudinul Ghozali, Muhammad Soesilo, Moelyono Sugeng Santoso Sulistiyo Sulistiyo Sultan S. Saade Supriyati, Caecilia Suwandi Tao Putri Tarigan, Pebrianto Putra Tauriadi, Dini Theresia Pradiani Theresia Pradiani Theresia Pradiani Theresia Pradiani TIN AGUSTIN K Tin Agustina K Tin Agustina Karnawati Tino Agus Salim Tirto Hadi Tjandra Gunawan Triatmojo, Wisnu Tristanto, M. Budi Vinnafatun Vinnafatun Vinnafatun, Vinnafatun Wahyu Indriyani Widianingsih Widianingsih Widyana Widyana Wijaya, Chandra Adi WINDRA, WINDRA Yani Elviani Lestari Yanto, Yandri Yunus Handoko Zonnete Bryllian Dheo