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Journal : IIJSE

THE INFLUENCE OF COMMUNICATION, WORK ENVIRONMENT, AND DIGITAL LITERACY ON EMPLOYEE PERFORMANCE AT PT. DUA KUDA INDONESIA JAKARTA Suryono, Imam; Anggraini, Endang
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 2 (2026): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v9i2.9821

Abstract

This research is driven by the critical role of human resource quality as a strategic asset in navigating global manufacturing competition and the dynamics of Industry 4.0. Fluctuations in employee performance at PT. Dua Kuda Indonesia characterized by punctuality issues and declining output quality necessitate a profound analysis of its determinant factors. Grounded in Human Resource Management as the grand theory, this study examines the influence of communication, work environment, and digital literacy on employee performance. The research methodology used is a quantitative technique combined with an explanatory approach. A questionnaire was used to collect information from 152 respondents selected through purposive sampling at PT. Dua Kuda Indonesia Jakarta. Using SPSS software, data analysis methods included multiple linear regression analysis, classical assumption testing, and hypothesis testing (t-test and f-test). All statement items are valid and reliable, according to research findings from instrument testing, with a Cronbach's Alpha value exceeding 0.60. The normal distribution of the data and the absence of multicollinearity and heteroscedasticity symptoms are confirmed by the findings of traditional assumption tests. Employee performance is positively and significantly influenced by digital literacy, communication, and work environment factors, to some extent. These three factors together significantly enhance performance. The research results confirm that optimal organizational production is determined by a combination of clear work instructions, supportive physical facilities, and technical competence.
ANALYSIS OF RECRUITMENT, SELECTION AND COMMUNICATION ON THE PERFORMANCE OF THE CREW AT PT. KAMANDANU JAYA SAMUDERA JAKARTA Suryono, Imam; Sudarsono, Shinta Melati
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 2 (2026): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v9i2.9822

Abstract

This study aims to analyze the effect of recruitment, selection, and communication on the performance of ship crews at PT. Kamandanu Jaya Samudera Jakarta. As an essential part of the national maritime industry, shipping operations require professional human resource management, particularly in the recruitment and selection processes of ship crews and communication between crewing staff and clients. The company faces several issues, including mismatches between crew competencies and client requirements, delays in crew placement, and communication problems that affect crew performance. This research employs a quantitative approach with a descriptive method. The population consists of 150 ship crews working at PT. Kamandanu Jaya Samudera, with a sample of 109 respondents determined using the Slovin formula and purposive sampling technique. Data were collected through questionnaires that had been tested for validity and reliability and analyzed using multiple linear regression analysis with SPSS software. The results indicate that recruitment, selection, and communication individually have a positive and significant effect on ship crew performance. Simultaneously, these three independent variables also significantly influence ship crew performance. These findings confirm that structured recruitment and selection processes, supported by effective communication between crewing staff and clients, can enhance ship crew performance. This study is expected to contribute both theoretically and practically to the development of human resource management strategies in the maritime and shipping industry.