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Journal : Jurnal Riset Manajemen dan Bisnis (JRMB) Fakultas Ekonomi UNIAT

ANALISIS FAKTOR DALAM PENGAMBILAN KEPUTUSAN NASABAH MEMILIH PRODUK PEMBIAYAAN PERBANKAN SYARIAH (Studi Kasus Pada PT Bank Syariah Mandiri Cabang Ciputat) Zainuddin, Zulkifli
Jurnal Riset Manajemen dan Bisnis (JRMB) Fakultas Ekonomi UNIAT Vol 1 No 1 (2016)
Publisher : Economic Faculty, Attahiriyah Islamic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36226/jrmb.v1i1.5

Abstract

Redundant submitting by the author, this article retracted by Editor--This study aims to determine (a) the factors that influence a client's decision to choose the financial products and (b) Which factors most dominant influence a client's decision in choosing financing in PT Bank Syariah Mandiri Branch Ciputat. The population in this study are all people who have a business in Ciputat and customers who visit the Bank Syariah Mandiri Branch Ciputat to finance. Convenience sampling method selected 100 of the people who have businesses and customers who visited the Bank Syariah Mandiri Branch Ciputat. Test analysis used in this study is to test the factor analysis. Tthis study show that (a) the factors that influence a client's decision in choosing a loan product Bank Syariah Branch Ciputat consists of five factors formed and (b) the most dominant factor influencing the customer's decision in choosing a loan product Bank Syariah Branch Ciputat is factor process (X7). Keywords: Keputusan nasabah, bauran pemasaran jasa, ekuitas merek, karakteristik dan perilaku nasabah--Redundant submitting by the author, this article retracted by Editor--
MANAJEMEN KOMPENSASI KARYAWAN DI PT BNI 46 SUDIRMAN JAKARTA Zainuddin, Zulkifli; Nugroho, Agung
Jurnal Riset Manajemen dan Bisnis (JRMB) Fakultas Ekonomi UNIAT Vol 1 No 2 (2016)
Publisher : Economic Faculty, Attahiriyah Islamic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (65.508 KB) | DOI: 10.36226/jrmb.v1i2.21

Abstract

The purpose of this study is to examine the difference of employee compensation and to identifying the main type of compensation at PT BNI 46 Sudirman Jakarta. The study design was quantitative research by using independent samples t-test. Data were collected from 60 employees using questionnaire with random sampling method. This study finds that there is significant differences response between two-group samples. The main types of compensation are financial and non-financial compensation. Financial compensation, namely: wages and compensation based on the achievement of the job target. While the type of non-financial compensation is a major career development or job promotions. Keywords: financial compensation
ANALISIS FAKTOR KUALITAS PELAYANAN PADA RUMAH MAKAN XYZ JAKARTA Zainuddin, Zulkifli
Jurnal Riset Manajemen dan Bisnis (JRMB) Fakultas Ekonomi UNIAT Vol 3 No 1 (2018)
Publisher : Economic Faculty, Attahiriyah Islamic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (59.387 KB) | DOI: 10.36226/jrmb.v3i1.85

Abstract

This study aims to determine the influence of promotion and quality of service to customer satisfaction in Restaurant XYZ Jakarta. The population in this study is the visitors who visited the XYZ Tebet Restaurant period of December 17, 2017. Sampling will stop after the fulfillment of the time range for 5 days and obtained the number of samples of 35 respondents with convenience sampling method. The analysis test used in this research is factor analysis test. The results of this study indicate that the factors that are most able to explain the quality of service is a factor is the ability factor to help visitors. This factor consists of: (1) Physical facilities (3) Responsiveness, (4) Able to help (5) Friendly (6) Polite. The second factor is the waiter has a firm nature consisting of a firm attitude. Keywords: service quality